topic Re: Free anti virus Program in Electronics

Free anti virus Program

plc123 — Sat, 29 May 2021 16:04:26 GMT

First off i am not good with a computer so please forgive my questions if they are confusing. My computer tech put windows 10 on my computer a few years ago. He had put Bitdefinder on it and it has worked fine until yesterday. I called Bitdefender and they helped me uninstall and reinstall.Still isn't working. It is like it is frozen so i have decided if i do not hear back from Bitdefender today i am going to get rid of it. They said they would e-mail me yesterday. Heard nothing. My question is does windows 10 have a anti virus scanner or do i need to find another free one? And which free one is good? Thanks in advance

Re: Free anti virus Program

SilleeMee — Sat, 29 May 2021 17:04:57 GMT

@plc123

Windows has virus and threat protection called Defender. If you are using any other type of protection then Defender should be disabled so it doesn't conflict with whatever else you're using.

You can disable Defender by typing Defender in the search box, lower left screen, go to Virus & Threat Protection and disable it there. Then try to enable your Bitdefender after that.

If you just want to use Defender then make sure it's active by going to the Defender options section found under Virus & Threat Protection.

Re: Free anti virus Program

plc123 — Sat, 29 May 2021 17:35:45 GMT

Thank you so much

Re: Free anti virus Program

spent2much — Sat, 29 May 2021 17:59:57 GMT

I ONLY use Defender and have never had a problem.

Re: Free anti virus Program

Mindy D — Sat, 29 May 2021 19:26:58 GMT

@plc123 wrote:
First off i am not good with a computer so please forgive my questions if they are confusing. My computer tech put windows 10 on my computer a few years ago. He had put Bitdefinder on it and it has worked fine until yesterday. I called Bitdefender and they helped me uninstall and reinstall.Still isn't working. It is like it is frozen so i have decided if i do not hear back from Bitdefender today i am going to get rid of it. They said they would e-mail me yesterday. Heard nothing. My question is does windows 10 have a anti virus scanner or do i need to find another free one? And which free one is good? Thanks in advance

@plc123 @Yes, Windows 10 has DEFENDER. It's free. You must use DEFENDER with Windows preferred browser EDGE set up as your default browser in your settings. If you have been using Bitefinder, your current browser must not be Edge, be use Edge is incompatible with Bitefinder. You'll need to uninstall Bitdefender before you can use EDGE and WINDOWS DEFENDER together.

Windows is going to poof its previous browser EXPLORER in a couple of months, so if that is your current default browser, INMHO, you might as well get rid of it anyways, but you can ask about this.

Re: Free anti virus Program

Mindy D — Sat, 29 May 2021 19:30:34 GMT

@SilleeMee wrote:
@plc123
Windows has virus and threat protection called Defender. If you are using any other type of protection then Defender should be disabled so it doesn't conflict with whatever else you're using.

You can disable Defender by typing Defender in the search box, lower left screen, go to Virus & Threat Protection and disable it there. Then try to enable your Bitdefender after that.

If you just want to use Defender then make sure it's active by going to the Defender options section found under Virus & Threat Protection.

@SilleeMee @Do you think she has to remove Bitedefender before she can switch to the Edge browser and Defender?

Re: Free anti virus Program

SilleeMee — Sat, 29 May 2021 19:46:26 GMT

@Mindy D wrote:
@SilleeMee wrote:
@plc123
Windows has virus and threat protection called Defender. If you are using any other type of protection then Defender should be disabled so it doesn't conflict with whatever else you're using.

You can disable Defender by typing Defender in the search box, lower left screen, go to Virus & Threat Protection and disable it there. Then try to enable your Bitdefender after that.

If you just want to use Defender then make sure it's active by going to the Defender options section found under Virus & Threat Protection.
@SilleeMee @Do you think she has to remove Bitedefender before she can switch to the Edge browser and Defender?

@Mindy D

No, I don't think so b/c it's sounds like the Bitdefender is not enabled and if it was then Windows would alert the user if Defender was turned on while Bitdefender was active.

Re: Free anti virus Program

Nuttmeg — Sat, 29 May 2021 19:48:18 GMT

@spent2much

Window Defender is not a strong enough for me. I would suggest Malwarebytes as a Scanner.

Re: Free anti virus Program

plc123 — Sat, 29 May 2021 19:52:53 GMT

I have Malwarebytes on my computer. didn't know it was a anti virus scanner. Thanks

Re: Free anti virus Program

Nuttmeg — Sat, 29 May 2021 20:56:13 GMT

@plc123

I am a old school tech person. I always use an uninstall tool to remove an anti-virus program.

You can find one with a Google search "How to uninstall Bitdefender".

You will find instructions on the company site.

At the bottom will be a link to the removal tool.

I sometimes run the tool twice.

I would read about Microsoft Edge and work on it another day.

Re: Free anti virus Program

Nuttmeg — Sat, 29 May 2021 21:18:14 GMT

@plc123 wrote:
I have Malwarebytes on my computer. didn't know it was a anti virus scanner. Thanks

It is a malware scanner. It catches items your ant-virus can miss. You use MWB with ant-virus protection.

Re: Free anti virus Program

plc123 — Sat, 29 May 2021 22:38:56 GMT

So i just unistalled Bitdenfender and went to windows and turned on the windows defender. Is that correct? Sorry i don't understand computers that well,

Re: Free anti virus Program

Nuttmeg — Sun, 30 May 2021 04:09:53 GMT

@plc123 wrote:
So i just unistalled Bitdenfender and went to windows and turned on the windows defender. Is that correct? Sorry i don't understand computers that well,

@plc123

Please do a Google search "How to check whether windows defender is running"?

Another search "How to turn windows defender on and off"?

Re: Free anti virus Program

SilleeMee — Sun, 30 May 2021 11:25:24 GMT

@plc123 wrote:
So i just unistalled Bitdenfender and went to windows and turned on the windows defender. Is that correct? Sorry i don't understand computers that well,

@plc123

Yes, that is correct. In the process of turning Defender on, you should have seen this screen to toggle the Defender to the "ON" position.

Re: Free anti virus Program

plc123 — Sun, 30 May 2021 13:34:52 GMT

Yes i found that on the screen and turned everything on and ran the scanner. Thanks to everyone for your help.