topic Re: From Android to IOS - QVC app in Electronics

From Android to IOS - QVC app

DJs mom — Thu, 01 Apr 2021 17:42:07 GMT

I recently switched from Android to IOS and after downloading the QVC app to my iPhone and logging in I noticed none of my order history or wishlist is there. If I go to QVC.com I see my order history and wishlist, but not on the app. Has this happened to anyone? Any suggestions as to what caused this?

Re: From Android to IOS - QVC app

Kachina624 — Thu, 01 Apr 2021 17:53:09 GMT

Why does anybody use the app? I used it part of one day and ditched it. You can't even get to the boards on the app.

Re: From Android to IOS - QVC app

Nuttmeg — Thu, 01 Apr 2021 21:19:44 GMT

@DJs mom

QVC's website has problems and so do the apps. I use a Android tablet as my main device.
Please use any browser that is iPhone friendly.

Re: From Android to IOS - QVC app

DJs mom — Thu, 01 Apr 2021 22:09:31 GMT

@Kachina624 I use the app b/c I like the app and until I recently purchased an iPhone I never had a problem with the app. I use the app to shop, not access the boards.

Re: From Android to IOS - QVC app

DJs mom — Thu, 01 Apr 2021 22:14:57 GMT

@Nuttmeg wrote:
@DJs mom
QVC's website has problems and so do the apps. I use a Android tablet as my main device.
Please use any browser that is iPhone friendly.

@Nuttmeg as I said in my OP I do use a browser and access QVC.com on my iPhone, I do not have an issue with .com. My problem is with the app on my iPhone. It is strange that my purchase history/wishlist doesn't load when I log in. All was fine on my Samsung, but when I switched to iPhone my info is gone from the app. I still have my Samsung (I didn't trade it in) and if I go to the QVC app on there everything is fine. There are many techie people who post in the electronics forum so I was asking if anyone knew why this happened.

Re: From Android to IOS - QVC app

Kachina624 — Thu, 01 Apr 2021 22:35:53 GMT

@DJs mom wrote:
@Kachina624 I use the app b/c I like the app and until I recently purchased an iPhone I never had a problem with the app. I use the app to shop, not access the boards.

@DJs mom I use QVC. Com for both.

Re: From Android to IOS - QVC app

Nuttmeg — Fri, 02 Apr 2021 03:22:48 GMT

@DJs mom wrote:
@Nuttmeg wrote:
@DJs mom
QVC's website has problems and so do the apps. I use a Android tablet as my main device.
Please use any browser that is iPhone friendly.
@DJs mom

You may want to post this problem in the Customer Care forum.