topic Re: Activate trackfone in Electronics

Activate trackfone

qvcaddition — Mon, 28 Dec 2020 21:57:23 GMT

My son has done everything to try to activate his SAMSUNG A11 trackfone. Online called them . He was told they are having trouble and will call him back.

I asked Google and it gives instructions, but it doesn,t take. He got it from HSN TSV.

Can anyone gives suggestions? Thank you

Re: Activate trackfone

PickyPicky3 — Mon, 28 Dec 2020 22:08:40 GMT

Activation isn't that hard. I'd return it to HSN and replace it.

Re: Activate trackfone

Etoile308 — Mon, 28 Dec 2020 22:14:04 GMT

First I would give it a little time. I noticed today that many websites seem slow or down for a period of time.

I would also check the item on HSN and see if comments or instructions are there somewhere on the item page. And it never hurts to check their message board too.

Finally, if the item is on Amazon often interesting info can be found in comments in the questions answered or the reviews.

Re: Activate trackfone

Kachina624 — Mon, 28 Dec 2020 22:30:00 GMT

I've activated many TracFones and never had a bit of trouble. My guess would be that their system is overly busy.

Re: Activate trackfone

ciao_bella — Mon, 28 Dec 2020 22:36:07 GMT

@qvcaddition

Here is the link for TracPhone Samsung A11 manual. It includes setting up for activation and anything else you may need.

https://tracfoneusermanual.net/galaxy-a11-user-manual/

Re: Activate trackfone

Nuttmeg — Mon, 28 Dec 2020 22:42:51 GMT

@qvcaddition

The Tracfone system may be slow today, because of the bombing in Nashville.

Re: Activate trackfone

GCR18 — Mon, 28 Dec 2020 23:32:16 GMT

Tell him to reread the directions a couple times. I've activated at least 7 phones. Once I had issues and it was because I skipped a step.

Re: Activate trackfone

qvcaddition — Tue, 29 Dec 2020 03:54:41 GMT

Thank you all. Returning Trackfone can,t get it to activate. Said it is defected.

Re: Activate trackfone

SusieQ_2 — Tue, 29 Dec 2020 16:54:21 GMT

@qvcaddition wrote:
Thank you all. Returning Trackfone can,t get it to activate. Said it is defected.

@qvcaddition

Sounds like this may be too late but if you still have the phone I have a suggestion that may work.

1.Go to SETTINGS

2. Click on CONNECTIONS

3. Click on MOBILE NETWORKS

4. Click on ACCESS POINT NAMES

5. Make sure the TRACFONE choice has been clicked on

I think this could be the problem. I didn't check this forum yesterday so I'm sorry if this suggestion came too late.

Re: Activate trackfone

qvcaddition — Tue, 29 Dec 2020 17:06:24 GMT

@SusieQ_2

@SusieQ_2 wrote:
@qvcaddition wrote:
Thank you all. Returning Trackfone can,t get it to activate. Said it is defected.

@qvcaddition

Sounds like this may be too late but if you still have the phone I have a suggestion that may work.

1.Go to SETTINGS
2. Click on CONNECTIONS
3. Click on MOBILE NETWORKS
4. Click on ACCESS POINT NAMES
5. Make sure the TRACFONE choice has been clicked on

I think this could be the problem. I didn't check this forum yesterday so I'm sorry if this suggestion came too late.

Thank you. My son did that. Tried everything. HSN CS was nice enough to already put in the amount for refund, because you have to pay for return on this particular item. He is exhausted and said he is going out to buy an Iphone and get it all installed there. I never had a problem and have the Trackfone from the last special in June. I am 84 and was able to get it activated and up and running. I got the Samsung A10. His was the newest A11. My friend is having the same problem and thinking of returning it.

I like the day when we didn't have all this tech stuff, because it can really drive you nuts when they don't work.

My Kindle got water on it a few nights ago and wouldn't work. I ordered another from Amazon. Then I used the blow dryer on it, and the next morning it was working . Thank God with Amazon I could cancel the new one. Not with QVC where I almost ordered it, but it was 10 more than Amazon, the same one and Amazon had no S/H.

Anyway, i found out that day using rice would have helped, but the hairdryer did the trick.

Re: Activate trackfone

SusieQ_2 — Tue, 29 Dec 2020 17:30:52 GMT

Sorry to hear this wasn't the solution. I was really hoping it would be something easy to resolve. I think I had the same phone you do--the Samsung A10e--and not having TRACFONE clicked on was a problem for me when I was activating.

I looked on the HSN site and it looks like a lot of people are having activation problems with the one your son had--the A11. It's a shame because it looks like a nice phone. Anyway, glad you were able to get a refund with no problem.

I hear you about technology. It's so amazing when everything goes right and so frustrating when it doesn't. Very happy to hear your hair dryer was able to bring you Kindle back to life!