topic My Dell computer has a new problem in Electronics

My Dell computer has a new problem

depglass — Thu, 28 May 2020 12:47:40 GMT

Going to certain sites, I experience a black screen every 10 seconds or so, and this black screen lasts about 3 seconds.

Re: My Dell computer has a new problem

wenfen — Thu, 28 May 2020 12:52:40 GMT

@depglassnot sure if this applies to you, but there was an awful Windows 10 update the last few days that is causing all kinds of problems with people using Windows 10. Causing the Blue Screen of Death, not being able to log onto the internet for help...it's a nightmare.Here a link to an article in Forbes magazine about it. Call Microsoft CS if you can & maybe they can help you uninstall this newest update.https://www.forbes.com/sites/gordonkelly/2020/05/27/microsoft-issues-windows-10-update-warning-kb4556799-free-windows-10-upgrade/amp/

Re: My Dell computer has a new problem

fthunt — Thu, 28 May 2020 12:55:25 GMT

Is it like a pulse - comes at you, blocks what you were looking at, and then pulls back? Might do it a couple - 3 times?

My DELL is old - afraid it mean trouble coming..........

I immediately close down the internet and then go back on fresh - like half a re-boot

Some interruption in the connect - or software....just a guess

Re: My Dell computer has a new problem

felixmom — Thu, 28 May 2020 12:56:46 GMT

I had the black screen of death issue. Geek Squad couldn't even figure it out. What worked for me was: open Chrome go to Settings, then System and disable HARDWARE ACCELERATION, then restart. Once I did that I never had the problem again.

Hope this helps....

Re: My Dell computer has a new problem

Venezia — Thu, 28 May 2020 14:26:04 GMT

@depglass wrote:
Going to certain sites, I experience a black screen every 10 seconds or so, and this black screen lasts about 3 seconds.

@depglass- Pull up the Start menu, go to Settings, then Update & Security.

Check the latest updates you've had to your machine and, if KB4541335 is one of them, uninstall it. It was an optional update from Microsoft and it's been wreaking havoc on a lot of users' computers.

2020 and Microsoft strikes again!

(If it's not that and your PC is an older one, you may want to start shopping for a new one. And do a backup immediately, if you don't do one regularly.)

Re: My Dell computer has a new problem

Krimpette — Thu, 28 May 2020 15:37:49 GMT

Microsoft did it to me again with this update that they apparently did overnight recently., The next morning, I was locked out. Tried a number of things and gave up. I waited a couple of days and decided to try ctrl-alt-del. Voila! Success. I'm not at all a techie, so I have no idea why I even decided to try that! (Mine is a newer HP desktop.)

Re: My Dell computer has a new problem

hckynut — Thu, 28 May 2020 16:46:33 GMT

I am still using old Win7 and know nothing about Win10. That said, if it is still an option, I never allowed Auto Update. Seemed like many of their updates were not very well Beta checked, if at all. Heck, maybe that too is a thing of the past.

To me reading what the purpose was for the update, gave me the choice if I thought it was something I felt was necessary. Adding my old time thoughts.

hckynut 🏒

Re: My Dell computer has a new problem

Foxxee — Thu, 28 May 2020 18:03:41 GMT

@depglass

I'm using a Dell PC. Windows 10. Received last update on May 13. No problems.

Whenever I have a problem, I always scan for viruses first.

Did you try Restore? If not, go to the Restore point before the last Windows update. See if that stops the problem. That will erase that update.

If you are using Windows 10, Microsoft will keep trying to update. You can delay updates for 35 days. Look up how to do it on the internet until you solve your problem. Also, you can stop automatic updates, but should have someone do it for you.

Other than that, there are other causes for your problem. Probably should contact tech support.