topic Re: Help please! iPad I has gotten so slow. in Electronics

Help please! iPad I has gotten so slow.

isaboo — Sat, 29 Feb 2020 14:53:36 GMT

I am so technically challenged. I have no idea what if anything I can do to fix the problem.

Re: Help please! iPad I has gotten so slow.

CAcableGirl2 — Sat, 29 Feb 2020 15:02:53 GMT

@isaboo I too, am technically challenged, but I would make sure it has all its updates, power it completely off and back on, and get rid of old items that you no longer need that may be taking up space.

Clear the cookies, cache or similar and you may see an improvement in speed.

Re: Help please! iPad I has gotten so slow.

cantdrive55 — Sat, 29 Feb 2020 15:05:44 GMT

You can do a forced restart.
First, close all the tabs. Then, hold down the power and home buttons until you see the Apple logo. Then, let the device reboot.

after a few minutes, you can open your iPad, and sign back in. You may have to enter your passwords for some sites.

Since the new updates, i have found this necessary to do every other week.

Re: Help please! iPad I has gotten so slow.

gidgetgh — Sat, 29 Feb 2020 19:42:56 GMT

Also, clear your history from Safari. Go to settings, scroll down to safari and scroll down quite a ways and click on clear history and website data.

Re: Help please! iPad I has gotten so slow.

isaboo — Sun, 01 Mar 2020 14:32:55 GMT

@CAcableGirl2 wrote:
@isaboo I too, am technically challenged, but I would make sure it has all its updates, power it completely off and back on, and get rid of old items that you no longer need that may be taking up space.

Clear the cookies, cache or similar and you may see an improvement in speed.

How do clear cookies?

Re: Help please! iPad I has gotten so slow.

isaboo — Sun, 01 Mar 2020 14:39:47 GMT

@gidgetgh wrote:
Also, clear your history from Safari. Go to settings, scroll down to safari and scroll down quite a ways and click on clear history and website data.

What exactly would this do? I mean would it affect my settings?

Re: Help please! iPad I has gotten so slow.

glb613 — Sun, 01 Mar 2020 17:13:33 GMT

@isaboo wrote:
I am so technically challenged. I have no idea what if anything I can do to fix the problem.

Back up your system and start over. Back up to the cloud or your computer then do a reset. It will put it back to factory specs then you can restore using your backup.

Re: Help please! iPad I has gotten so slow.

gidgetgh — Sun, 01 Mar 2020 20:09:50 GMT

@isaboo wrote:
@gidgetgh wrote:
Also, clear your history from Safari. Go to settings, scroll down to safari and scroll down quite a ways and click on clear history and website data.
What exactly would this do? I mean would it affect my settings?

@isaboo no, it shouldn't affect anything. It's the equivalent of clearing your cache on a desktop or laptop.

Re: Help please! iPad I has gotten so slow.

apple1964 — Tue, 03 Mar 2020 12:44:09 GMT

I remember when I had my old Ipad air, I cleared the old history and it ran faster. Hope that helps..

Re: Help please! iPad I has gotten so slow.

KayinMN — Fri, 22 May 2020 12:38:24 GMT

I have an older Samsung Galaxy and what I do every day is go to Settings, then click on Device Maintenance and hit the Optimize button. But if you have slow internet speed from your cable company that could be a reason too...they want you to pay more $$...I call and complain and sometime they turn up the speed for free.

Re: Help please! iPad I has gotten so slow.

Nuttmeg — Fri, 22 May 2020 14:41:25 GMT

@KayinMN wrote:
I have an older Samsung Galaxy and what I do every day is go to Settings, then click on Device Maintenance and hit the Optimize button. But if you have slow internet speed from your cable company that could be a reason too...they want you to pay more $$...I call and complain and sometime they turn up the speed for free.

@KayinMN

You can only optimize a tablets for so long. I have had a few Samsung Galaxy tablets over the years.

I brought an S5e last year. Samsung has a new S6 Lite. The 64GB model will have 4GB of RAM, and the 128 model will have 6GB. The 6GB device handles memory very well. You may not have to clear RAM all the time.

I usually buy on Amazon in November or December. There usually is a sale.

Amazon has excellent reviews.

Please call to your ISP about replacing your internet hardware when you can. They are many families working from home, and their children doing distance learning. This puts a strain on the web. Meaning decreased speeds.

Re: Help please! iPad I has gotten so slow.

dooBdoo — Fri, 22 May 2020 20:43:25 GMT

Even though this is an older thread, I want to add a troubleshooting checklist that might be of use.

If a device is slow only when we're using the internet but it works well otherwise, then the internet connection speed and quality needs investigation. Also, you probably should reset your router and also reset network settings on the iPad (under General-->Reset-->Reset Network Settings), and limit the number of browser tabs you keep open.

However, if the device itself is sluggish no matter how it's used, on the internet or off, here are some suggestions.

~~~~~~~~~~~~

Basic troubleshooting tips for iPad

Be sure you have the most recent version of iOS. (Settings-->General-->About, to see the "Version")

Remove any apps you're not using and any images in the Photos app that you don't need. (You also can check to see what's using the most storage by going into Settings-->General-->iPad Storage.)

Close the multi-tasking apps running in the background. (Double-click the Home button to see recently used apps and then swipe each one up to close them.)

Disable the background app refresh. (Settings--->General--->Background App Refresh)

Turn off automatic app updates. (Settings-->iTunes & App Store-->App Updates)

Clear cookies, cache and website data in Safari.(Settings-->Safari-->Clear History and Website Data. Then Safari-->Advanced-->Website Data.) This data is only meant to be temporary storage, and leaving it here for a long time can cause all sorts of glitches.

Try a simple restart. Press and hold the sleep/wake power button until the red slider appears. Drag the slider to turn your device completely off. After the device turns off, press and hold the sleep/wake power button again until you see the Apple logo.

Try a hard reset or reboot. Press and hold the sleep/wake power button and the home button for about eight seconds. This will force the device to turn off. If it doesn't automatically restart, just press and hold the sleep/wake power button until you see the Apple logo.

Perform a sync/backup (either with iTunes on your computer or with iCloud -- whatever you normally do). This should be done frequently. It ensures you have a good backup, and it also frees up a substantial amount of space (including removing the stored iPad Analytics/Diagnostics & Usage data which only can be removed with a sync/backup), and it can can clear up a myriad of problems.

More involved, but it can be quite effective especially for older devices: Completely erasing/resetting the device and restoring it from backup or setting it up as "new device" can fix many problems. It's imperative that you first perform a complete backup, unless you simply want to remove everything you've saved and restore the device to factory settings and start from scratch. Research this first and be 100% sure you're comfortable taking this step, or do it with Apple Support or someone with experience guiding you through it.

~~~~~~~~~~~~

Other posters might have additional suggestions, too. Fingers crossed something here will do the trick! Best wishes, and be safe and well, everyone.❤️

Re: Help please! iPad I has gotten so slow.

Reever — Mon, 25 May 2020 01:31:07 GMT

Have to wonder if a virus hit you ? I know my old Dell had a virus. I took it to Best Buy and they fixed it for me.