topic Re: Lost Password. Help! in Electronics

Lost Password. Help!

Kachina624 — Sat, 21 Dec 2019 00:21:00 GMT

I recently bought and received both the Q Amazon Fire and HSN RCA mini laptop/tablet. I think I like the RCA best but it's kind of hard to judge because I can't get online with either. I'm embarrassed to say that I'm unable to come up with my router password. I had it written 3 or 4 places but can't find any of them. It's on my old tablet which is dead. I spent the day looking through my desk to no avail. It's been years since I last needed it.

I went on YouTube to see if it can be retrieved from my cell phone. It can but the instructions are so complicated I was totally lost on the first step. Their Android didn't match mine.

Anyone have any ideas?

Re: Lost Password. Help!

alicedee — Sat, 21 Dec 2019 00:32:44 GMT

My router has a sticker with serial numbers, etc. on it...and the password is on that sticker,..check all over your router and see if it's there.

Good luck.

Re: Lost Password. Help!

Kachina624 — Sat, 21 Dec 2019 00:42:16 GMT

@alicedee. There is an administrative password but it's not the one used to get online. It is used in the complicated process to get to the actual usable password. Thanks anyway

Re: Lost Password. Help!

stevieb — Sat, 21 Dec 2019 00:47:28 GMT

@Kachina624 Whatever entity supplied the router should have a CS number and they should be able to help you reset your password.

Re: Lost Password. Help!

Still Raining — Sat, 21 Dec 2019 00:51:33 GMT

If you get all the needed information off the back, go to the maker's site and look for support.

Or just decide it is time for a new one and write the darn thing down.

Re: Lost Password. Help!

Caffeina — Sat, 21 Dec 2019 00:55:49 GMT

Log into the router as administrator, and make a new password for connecting devices.

Re: Lost Password. Help!

SilleeMee — Sat, 21 Dec 2019 01:29:37 GMT

If you are trying to connect a new laptop to your wifi network then just use your network name to connect it. The laptop should automatically search for your wifi signal then type in the name of your network on new laptop set up screen.

You don't need a router password to connect a new device to your wifi. All you need is the name of your network which is found on the lower right corner where the wifi icon of a little computer screen appears. Click that and it lists all the networks in your area. Yours will be listed there.

Network name and router signal are tied together and secure. You, or someone in your household, gave your network a name when your router was activated. That name is what you need to know.

Re: Lost Password. Help!

AuntG — Sat, 21 Dec 2019 01:18:03 GMT

Just went through that with my Facebook account. I wanted to delete my profile associated with my email address from work (have since retired). Couldn't remember what password I used so I gave up for now.

Re: Lost Password. Help!

Kachina624 — Sat, 21 Dec 2019 02:00:47 GMT

@SilleeMee. With both devices, when I turn them on, it bring up the name of my router, I click on it, then it asks for my password. All action then comes to a screeching halt as I have none to enter.

Re: Lost Password. Help!

FancyPhillyshopper — Sat, 21 Dec 2019 02:04:58 GMT

You will probably have to call the Customer Service of your provider and ask them to help you reset it.

Most companies are open late and will easily do it for you.

Sometimes I email passwords to myself as I have a lot of different ones and frequently forget which one goes where...

Re: Lost Password. Help!

Still Raining — Sat, 21 Dec 2019 02:35:11 GMT

When you bought the router and renamed it, you would have had to set a user/password for their site (to get rid of admin) as well a name/password for the tablets etc to use.

So actually you have a double problem. If you named each band you have a triple problem.

With the information from the back you can at least get to their site for support by using a device that does connect.

Re: Lost Password. Help!

Mary Bailey — Sat, 21 Dec 2019 02:46:20 GMT

Passwords are such a bother

I have a spiral notebook with all passwords in it

also the folder from my internet provider has the password on it

it's a very complex password so I'm really glad it's in more than 1 place.

@Kachina624 I don't envy you, trying to solve this

Re: Lost Password. Help!

stevieb — Sat, 21 Dec 2019 03:07:58 GMT

@Kachina624 I once had a problem with a router that was aging out. I had written the password for that old router down but it still had to be reset. until I could get a new one. I found it much more expeditious to call than seek help on the website. My router is now through my cable company and they assigned a password to the modem containing the router. It's on a label on the side of the modem, so I can reference it if I need to, though I did write it down. If your router is a stand alone, again, I'd look up the customer service number and call them. If it's through a cable or satellite company just call them and they'll direct you. Resetting the password is easy, but you'll probably have to reenter it in all your devices that use that router. Good luck. Technology is tough. We can't live with it and we can't live without it.

Re: Lost Password. Help!

Kachina624 — Sat, 21 Dec 2019 03:01:56 GMT

I think I was assigned this password by my ISP, Century Link, when I signed up 20 years ago. It's just a string of unrelated numbers and letters. Unlike most passwords, it has no meaning to me. It is not the one that's on the device. I'd recognize it if I saw it. Guess I'll bite the bullet and call them tomorrow.

I'm surprised this doesn't happen more often as everyone with Wi-Fi must have one of these passwords. They are easily lost or forgotten. If my tablet hadn't crashed, I'd have it.

Re: Lost Password. Help!

SilleeMee — Sat, 21 Dec 2019 03:02:55 GMT

@Kachina624

Did you try typing in the name of your network where it asks for router name?

Re: Lost Password. Help!

Kachina624 — Sat, 21 Dec 2019 03:45:19 GMT

@SilleeMee. I tried it, "Incorrect Password".

Re: Lost Password. Help!

patbz — Sat, 21 Dec 2019 03:50:58 GMT

@Kachina624 : I feel your pain! I wrote all my passwords in a small address book 13 years ago when I retired. Worked like a charm until I misplaced it. What a pain! I had to change at least five passwords! When I got all done I FOUND MY ADDRESS BOOK! Btw, my son in Rio Rancho has the same company as you and his password is ridiculous! Good luck with your problem.

Re: Lost Password. Help!

Kachina624 — Sat, 21 Dec 2019 04:00:18 GMT

@patbz. My lost password is floating around in a lost address book too, but I haven't found it

Re: Lost Password. Help!

Nuttmeg — Sat, 21 Dec 2019 05:37:46 GMT

@Kachina624

I did a search " How to access a forgotten router password". It gave me a site, "How to Geek". You can then find this link Routerpasswords.com.

Re: Lost Password. Help!

glb613 — Sat, 21 Dec 2019 10:47:20 GMT

@Kachina624 wrote:
@SilleeMee. With both devices, when I turn them on, it bring up the name of my router, I click on it, then it asks for my password. All action then comes to a screeching halt as I have none to enter.

SillleeMee is wrong about not needing a router or network password. Unless your router is old or you changed the default password, most routers have a preset password which is listed on the router itself. There should be a lable located someplace on the router, find it and try entering the password and see if it works.

If that fails, go to Google and search for how to reset your router to it's default or original settings. If you are able to reset it, you'll have to reconnect your devices using the new password.