topic Re: Bose Wave Music System IV with CD Player, Radio & Alexa in Electronics

Bose Wave Music System IV with CD Player, Radio & Alexa

Whitney400 — Fri, 17 May 2019 13:59:27 GMT

After all of the hype last Sunday, I received the Wava Music System. Am happy playing CD and listening to the radio. Great sound and great product. However, I received Alexa from Amazon and it took forever for me to get it connected to my Wi-Fi. Now I am getting a notification saying that it has to be connected to an external speaker. Isn't that what the AUX plug in is for? I ramped up the volume to 99 and it is still hard to hear Alexa. Also, the videos do not work anymore so I can't go back to review the presentations. Has anyone else had any problems?

Re: Bose Wave Music System IV with CD Player, Radio & Alexa

sunshine45 — Fri, 17 May 2019 14:23:25 GMT

@Whitney400 wrote:
After all of the hype last Sunday, I received the Wava Music System. Am happy playing CD and listening to the radio. Great sound and great product. However, I received Alexa from Amazon and it took forever for me to get it connected to my Wi-Fi. Now I am getting a notification saying that it has to be connected to an external speaker. Isn't that what the AUX plug in is for? I ramped up the volume to 99 and it is still hard to hear Alexa. Also, the videos do not work anymore so I can't go back to review the presentations. Has anyone else had any problems?

received my music system but have not received my plug in yet. it shipped on the 16th.

Re: Bose Wave Music System IV with CD Player, Radio & Alexa

Whitney400 — Fri, 17 May 2019 14:47:13 GMT

Thanks for responding. Let me know how you make out using the Alexa app. BTW, QVC said the Alexa Input value was $34.00. It is listed on Amazon at $19.99. I got it for free using the codes that came with the Bose System.

Re: Bose Wave Music System IV with CD Player, Radio & Alexa

Sweetbay magnolia — Fri, 17 May 2019 14:59:36 GMT

I might suggest you call the Bose CS number - I understand that Alexa is an accessory product of a different brand, but they may be able to help.

They were most helpful when I needed them in the past.

Re: Bose Wave Music System IV with CD Player, Radio & Alexa

Snowhite714 — Sat, 18 May 2019 03:47:45 GMT

Why are there no reviews for this particular product on the website? Could it be because purchasers have yet to receive all components of the offer? Based on what I have read to-date on the forums I am this close to returning the one I purchased. (Nevermind I really didn't need it in the first place, but that's another issue.)

Re: Bose Wave Music System IV with CD Player, Radio & Alexa

NeedMoreThyme — Sun, 02 Jun 2019 15:40:16 GMT

The whole process has been frustrating. There wasn't a voucher for the Amazon Echo device in the box, as described during the presentation. We received the voucher days later and needed to WAIT AGAIN for Echo to arrive. Why the voucher needed to be shipped separately and the code could not be emailed instead of mailed in a package are mysteries to me. I wonder if QVC is getting a kickback from Amazon?

We had sound problems too, could barely hear Alexa.I think my husband said the jack needed to be pushed in farther and that seemed to help a bit.

Also, the Echo is always on, but the Bose automatically shuts off after awhile. You can speak to Alexa, but you cannot hear the response, unless you turn on the Bose and make sure AUX is selected EVERY time. (Although, I haven't tried having a continual conversation with Alexa, maybe then the Bose would say on and not shut off.)

We have not been able to pair to Apple music. Does anyone know how to do that? The product page has been wiped clean and there are no questions/ reviews to check for tips.

I don't want to devote so much effort in to getting this to work. I feel I was promised sunshine and rainbows, but all I got was an expensive clock radio.

Re: Bose Wave Music System IV with CD Player, Radio & Alexa

hckynut — Sun, 02 Jun 2019 16:34:08 GMT

@NeedMoreThyme

Less than 30 days? Return it. I am into electronics, have set up over 100 home theater systems. From what you've said here, I have no clue what you want from all these peripherals. Be it singularly or working in concert with each other.

Sorry, best I got for your 1st post here. Maybe @gardenman or someone familiar with apple can figure out what you said.

hckynut

Re: Bose Wave Music System IV with CD Player, Radio & Alexa

gardenman — Sun, 02 Jun 2019 17:53:14 GMT

I didn't see the presentation last Sunday, but the Bose Wave Soundtouch System IV is listed on Amazon and should work with Echo. Now you can connect your Echo in three (I believe) ways. You can use a patch cable, bluetooth, or Wi-Fi. If one way isn't giving you the results you want, you could try another. Also remember that both devices have volume controls. If the sound on your Echo is turned way down, your Bose won't be very loud. Bluetooth would likely be my preferred connection method if they were reasonably close to one another. Amazon has a Q&A section with the Bose where Bose spokespeople reply to questions, so that could be a good option if you are having issues. Good luck!

Re: Bose Wave Music System IV with CD Player, Radio & Alexa

DearPrudence — Sun, 02 Jun 2019 18:09:06 GMT

I agree with Hckynut. I'd return it while you can. It seems that it has turned out to be more trouble than it is worth.

Re: Bose Wave Music System IV with CD Player, Radio & Alexa

Nuttmeg — Sun, 02 Jun 2019 20:53:08 GMT

I like Bose products, but would send this back. If you want to. Play Apple Music you need a smartphone and Bluetooth speaker.

This combination is a little strange.

Re: Bose Wave Music System IV with CD Player, Radio & Alexa

MILKI — Mon, 03 Jun 2019 15:42:46 GMT

Actually, I received just the the Echo Input because I already had an older model of Bose with CD player, bought in 2008. I actually received the Input maybe 3-4 weeks ago, and decided to put it all together this weekend! I was so frustrated on Saturday that I could describe my experience in expletives, but I’ll reframe from doing that( Just to know I am a 67 y/o female)

So on Sunday I started all over! My Bose has the additional 3 slotted CD player, but the main Bose radio only has one AUX port in the back, so I can not use the input AND additional CD player because Both the input and CD player need to be plugged into the main base unit. So I disconnected the additional CD player from the main base of the Bose radio

Main radio plugged into wall socket, radio off, only see time on main base. Take remote and hit the AUX from the remote, putting main base on AUX which will show up next to the time of day on the main base.

Connect Input to electrical outlet. You need to have your phone( I have an iPhone) and download the Alexa app on your phone. Make sure your Bluetooth is on, on your phone. Go to the app and follow instructions, such as your name, location, and follow prompts from the app on your phone in order to get it paired with Bluetooth. You will see your Echo input show “connected” on your Bluetooth screen under your settings section on the phone . There will lights that will be visible on the input when you do this, but you are looking for an orange light. Connect at this point, the aux cable that came with the amazon device to the aux port on the main base of the Bose radio. Now mind you, the radio is off!!

Now, go to your phone, to settings, and look at your WiFi networks. Watch for the Amazon WiFi show on the screen. Now, this took my phone almost 10 minutes for this to be seen as a WiFi network , and move your already WiFi setting to the Amazon WiFi by opening that Amazon WiFi . Now your Echo Input is working thru Amazon, and your phone should still work with no problems. On your remote, turn volume maybe up to 20-24, no higher. Talk to the Input, Alexa, *******, and it should work, and mind you, the radio is off! Her volume will only increase , not by asking her to increase the volume, but by setting the volume limit from your Bose remote , and she states within that limit, or will lessen depending on your volume settings. And it works very nicely!

Now again, my Bose is from 2008. Your being newer MAY need you to download a different Echo App, Where the different touch type Bose, speakers, and the latest models, show the different remotes that are different from my older model, I think it’s called Soundbar from Amazon from the App Store. Gosh, I hope this helps! Once I got it to work, it was very nice!! You tube was also helpful, the videos talk more of the newer models of Bose and setups. Let me know! Have a wonderful Monday!! Mary Jo