topic Re: My computer screen is jumping all around in Electronics

My computer screen is jumping all around

gellen — Fri, 03 May 2019 17:04:14 GMT

any thoughts ?

Re: My computer screen is jumping all around

Mz iMac — Fri, 03 May 2019 17:14:17 GMT

Is computer, Mac or PC?

Is the browser screen jumping or the desktop (Finder if using a Mac)?

Which OS are you using?

Which browser & version are you using?

What troubleshooting efforts have you tried? Need this info to avoid the "been there done that" scenario.

Have you tried switching browsers?

Tried restarting?

Re: My computer screen is jumping all around

Kachina624 — Fri, 03 May 2019 20:04:50 GMT

@gellen. The QVC website has been this way for several years. We've complained often and loud but there seems to be nothing that can be done. Lately it seems to be worse than ever. The cursor jumps around so much, I can hardly make a spelling correction

Re: My computer screen is jumping all around

GAQShopr53 — Fri, 03 May 2019 21:46:01 GMT

Check your browser...I have had issues with certain web pages doing the same thing and today I had a pop-up screen on the

Google Chrome browser telling me to call some 800 number. I immediately deleted the browser and shut down my computer. I ran the virus scanner and there were no issues.

Re: My computer screen is jumping all around

SilleeMee — Fri, 03 May 2019 22:44:57 GMT

Sometimes a faulty mouse will cause jumpy screens. So if you are using a mouse then try a different one.

Also, make sure your windows software is up to date. Has something to do with a driver problem in the software. Don't ask me about the details. All I know is when my software updates then things can go good and sometimes they go bad.

Re: My computer screen is jumping all around

ALRATIBA — Fri, 03 May 2019 22:47:43 GMT

I have the same issue on the QVC website ... everywhere else is okay.

Re: My computer screen is jumping all around

dooBdoo — Sat, 04 May 2019 13:34:02 GMT

@gellen wrote:
any thoughts ?

@gellen, To begin to troubleshoot it would be extremely helpful to know:

if this is something you experience only on this Community forum,

or on the entire QVC website (including the shopping area),

or do you see this on most or all other websites you visit...

and, also, whether this is happening even when you're not on the internet using a browser.

Sorry for all the questions, but narrowing down the problem makes it so much easier to diagnose and resolve. I know technical problems can be beyond annoying, and with more clues to use in our detective work I hope one or more of us here can help you.🌻

Re: My computer screen is jumping all around

apple1964 — Sat, 04 May 2019 13:21:40 GMT

Is it jumping on all the websites or just QVC?.. That has been my pet peeve for years. QVC website is full of issues big and small.