topic Re: I-Pad question in Electronics

I-Pad question

isaboo — Fri, 04 Jan 2019 13:37:52 GMT

Recently my I-pad will not connect to internet. Does anyone know why this is happening?

I was wondering if it is because I had to get a new phone about a month ago and I switched from android to an Apple phone . That is the only thing that is different and I don't know what that would have to do with it but it is getting really frustrating. Any help would be appreciated. I am not tech savy at all!

Re: I-Pad question

I am still oxox — Fri, 04 Jan 2019 13:46:19 GMT

Have you gone to settings and see if your Wifi is listed there, if not turn your router off and on and then if not call Apple for more assistance

Re: I-Pad question

Toot1920 — Fri, 04 Jan 2019 14:24:44 GMT

@isaboo, does your phone connect to WiFi? If it does, then so should your iPad. Try doing a soft reset on your iPad (turning it off, wait for 10-20 seconds and then turn back on). If you just received your phone, you still should have AppleCare. I would call 800-MYAPPLE and they should be able to help. If you can’t connect your phone or any other devices using WiFi, reset your router or call your provider.

Re: I-Pad question

MKR14 — Fri, 04 Jan 2019 14:55:07 GMT

I just turn the Wi Fi setting off and then a few seconds later turn the Wi Fi back on. Even if my Wi Fi is on just resetting the Wi Fi seems to work.

If not the router resetting was a good suggestion @I am still oxox said to try.

No reason why mine ever did this but it worked.

Also make sure Airplane mode is not on.

Re: I-Pad question

isaboo — Fri, 04 Jan 2019 17:58:29 GMT

Thank you all so much. I will try everything suggested .

Re: I-Pad question

Sooner — Fri, 04 Jan 2019 18:02:14 GMT

Look at your WIFI list in settings. Maybe a new router in your neighborhood is stepping on yours.

Re: I-Pad question

Still Raining — Sat, 05 Jan 2019 18:11:00 GMT

I have problems with all my devices every so often. Even replaced the router a couple of times. Personally I am holding Xfinity responsible. They just do that line check and tell you that you are crazy. Which could be true......

Re: I-Pad question

glb613 — Sat, 05 Jan 2019 20:49:06 GMT

@Still Raining wrote:
I have problems with all my devices every so often. Even replaced the router a couple of times. Personally I am holding Xfinity responsible. They just do that line check and tell you that you are crazy. Which could be true......

Replaced with your own router or a different one from Xfinity?

Re: I-Pad question

Jordan2 — Sun, 06 Jan 2019 18:41:46 GMT

i don't know why it happens but sometimes my iPad switches to another WIFI address that isn't mine. I always look for mine in my settings click on it and it then works.

Re: I-Pad question

dooBdoo — Wed, 23 Jan 2019 21:41:45 GMT

@Jordan2 wrote:
i don't know why it happens but sometimes my iPad switches to another WIFI address that isn't mine. I always look for mine in my settings click on it and it then works.

@Jordan2, Try going into Settings, under Wi-Fi, and enable the "Ask to Join Networks" feature and see what you think. That way, your device will not automatically connect to a Wi-Fi network you haven't previously authorized -- it will ask for your permission.

Regarding the original question, there are some great ideas here -- I wanted to mention that the first thing I do when my Wi-Fi gets wiggy is to to into Settings and turn Wi-Fi off and then enable "Airplane Mode." Wait several seconds, then turn off "Airplane Mode" and enable Wi-Fi. Sometimes resetting the network settings or completely shutting the iPad down and then rebooting works, too.

Re: I-Pad question

anin — Mon, 07 Jan 2019 11:24:54 GMT

it must be some wifi network error

Re: I-Pad question

Jordan2 — Mon, 07 Jan 2019 16:28:35 GMT

@dooBdoo wrote:
@Jordan2 wrote:
i don't know why it happens but sometimes my iPad switches to another WIFI address that isn't mine. I always look for mine in my settings click on it and it then works.

@Jordan2, Try going into Settings, under Wi-Fi, and be sure you enable the "Ask to Join Networks" feature. That way, your device will not automatically connect to a Wi-Fi network you haven't previously authorized -- it will ask for your permission.
Regarding the original question, there are some great ideas here -- I wanted to mention that the first thing I do when my Wi-Fi gets wiggy is to to into Settings and turn Wi-Fi off and then enable "Airplane Mode." Wait several seconds, then turn off "Airplane Mode" and enable Wi-Fi. Sometimes completely shutting the iPad down and then rebooting works, too.

@dooBdoo, I took your advice, now I'll see if it happens again.

Re: I-Pad question

isaboo — Tue, 08 Jan 2019 14:18:31 GMT

Just wanted to share with all of you that I tried all the suggestions you gave. Nothing seemed to change the situation so I finally called Apple. The service person instructed me to go into my settings and do a reset. It worked - Glory!! I wouldn't have thought about contacting Apple or even knew how. Thanks again everyone!

Re: I-Pad question

Mindy D — Wed, 23 Jan 2019 21:20:42 GMT

@Jordan2 wrote:
i don't know why it happens but sometimes my iPad switches to another WIFI address that isn't mine. I always look for mine in my settings click on it and it then works.

If it’s working properly you should be able to choose which WiFi address to use. If it’s switching by itself; without your permission, call Apple Support. (800) 692-7753

or (800)MY APPLE

or (800) 6947756.

Re: I-Pad question

glb613 — Fri, 25 Jan 2019 10:52:20 GMT

@Mindy D wrote:
@Jordan2 wrote:
i don't know why it happens but sometimes my iPad switches to another WIFI address that isn't mine. I always look for mine in my settings click on it and it then works.
If it’s working properly you should be able to choose which WiFi address to use. If it’s switching by itself; without your permission, call Apple Support. (800) 692-7753
or (800)MY APPLE
or (800) 6947756.

My Mac products will do that too. My guess is, they find a stronger signal and switch to a different unsecured network.