topic Question for Ring Floodlight Security Camera Owners in Electronics

Question for Ring Floodlight Security Camera Owners

CookieC25 — Thu, 01 Nov 2018 16:47:08 GMT

I received the TSV, the Ring Floodlight Security Camera, a couple of days ago. I checked out the online installation videos and the printed instructions. I came to notice that there was (what looks to be) a round white disk that I assume protects the electronics and wires shown in the video and intsructions. The floodlight cam I received is missing that disk.

Can you tell me if the one you purchased came with that disk? I emailed Ring and have not heard back yet. I don't want to install the floodlight if that part is essental to protecting the wires and electronics. The picture below is what mine looks like.

Re: Question for Ring Floodlight Security Camera Owners

Nightowlz — Thu, 01 Nov 2018 17:29:14 GMT

@CookieC25

Send the pic to Ring & ask them or return it for exchange.

On the Ring site the owners manual shows this piece is the mounting bracket if that's what you are talking about. I would think you need it to mount the Camera?

Re: Question for Ring Floodlight Security Camera Owners

CookieC25 — Thu, 01 Nov 2018 20:16:51 GMT

If you look at the picture below, the part you attach to the base has a white round thing (disk) covering all the wires. Mine doesn't have that.

Re: Question for Ring Floodlight Security Camera Owners

Nightowlz — Fri, 02 Nov 2018 03:35:29 GMT

@CookieC25

IMO Ring put it on there so it's there for a reason. I would not install it without it.