topic Re: Computer rip off in Electronics

Computer rip off

Fireman14 — Tue, 09 Oct 2018 18:16:55 GMT

We did a pre order on a 15 inch HP touch screen computer on October 3rd. We saw the computer on tv several times on Saturday. It sold out on Saturday. Now they tell us oops, they messed up the order from the company and ours is back ordered. Chatted with them and that was a joke. She said if we do not get it in 3 weeks, they will cancel the order. She ended with thanks for using QVC, have a nice day. We have ordered many items from them. But if that is how we get treated, we will not be back.

Re: Computer rip off

Nightowlz — Tue, 09 Oct 2018 18:13:47 GMT

You can find a better deal at Staples. I would see what they have than you can cancel your order. You won't have to wait. If you have any problems you can take it back instead of paying to ship it back. Q generally sells computers with older specs.

Re: Computer rip off

Fireman14 — Tue, 09 Oct 2018 18:18:27 GMT

Wish I could. No Staples around here

Re: Computer rip off

Imaoldhippie — Tue, 09 Oct 2018 18:35:12 GMT

You can order on line at Staples and even the HP online store.

Re: Computer rip off

hckynut — Tue, 09 Oct 2018 18:52:18 GMT

@Fireman14

Second post, but I'm thinking you read this BB a lot. Many here have said numerous times, "Buy computers from the manufacturer, or where you can get your hands on it"!

Re: Computer rip off

Caffeina — Tue, 09 Oct 2018 19:33:55 GMT

Check out the ones on display in Walmart.

Re: Computer rip off

FranandZoe — Tue, 09 Oct 2018 20:05:14 GMT

PLUS - if you have a problem with it you only have 30 days to return it to QVC.

Re: Computer rip off

cowboy sam — Wed, 10 Oct 2018 18:49:22 GMT

@Fireman14

I bought my new HP All-In-One Computer with Windows 10 from a Walmart store.

I could have ordered the same model on line but i wanted to see it myself first.,,to check it out.

Re: Computer rip off

Cats3000 — Thu, 11 Oct 2018 10:16:16 GMT

Where's the "rip off"? Have they charged your credit card? Have they told you that your order cannot be cancelled now? Have they refused to cancel your order now? Have they refused to give you a refund?

People throw around the term "rip off" with abandon. You're making a serious accusation with nothing to back it up. That can get you in a whole lot of troubled.

You can wait or, I presume, you can cancel the order now. Ask for a credit on your charge account when you do. If you don't like the way they do businessl, vote with your feet and go elsewhere. You have the ability to do that.

Re: Computer rip off

hick — Thu, 11 Oct 2018 10:24:47 GMT

I replaced my 9 year old HP with a new one purchased from Amazon.

15" with 12 GB RAM and 2 TB all for $512.

A way better deal. And, Amazon offers monthly payments interest free.

I would never buy a computer from QVC

Re: Computer rip off

HandbagHoarder — Fri, 12 Oct 2018 22:11:12 GMT

I'm in the same boat. Ordered pre-sale on 9/29 -showed In Stock..order status bouncing from Advance Order to Backorder to In Process for a week. Hold put on credit card, great I thought - it's shipping...nope, charged disappeared from account today. Customer Service is powerless to do anything, saying its shipping from HP. Estimated delivery date of 10/19 and as of today still no movment. Tomorrow is 2 weeks since ordering "in stock". Gotta admit the deal is good IF the laptop isn't junk, but we may never know. If HP cant' fulfill orders then they shouldn't be selling on QVC. Will give it a few more days then will have to cancel order as I need a laptop for school.

Re: Computer rip off

apple1964 — Sat, 13 Oct 2018 12:20:31 GMT

I would never order any computer device from a shopping channel for many reasons. Good luck to you O/P.

Re: Computer rip off

Susan-QVC — Sat, 20 Oct 2018 22:35:54 GMT

This post has been removed by QVC offensive and rude

Re: Computer rip off

INDIANA BONES — Mon, 10 Dec 2018 15:15:37 GMT

Consider this as a sign! I did receive one and have not opened it. It will be returned in perfect condition. Waitied until end of day to purchase as the HP I have now I actually am a member of HP Smart friends as it is slow as a turtle, and it appears from reviews I have made the same error twice. All I want from Santa is a Brain.

Re: Computer rip off

apple1964 — Mon, 10 Dec 2018 16:37:24 GMT

@Fireman14 wrote:
We did a pre order on a 15 inch HP touch screen computer on October 3rd. We saw the computer on tv several times on Saturday. It sold out on Saturday. Now they tell us oops, they messed up the order from the company and ours is back ordered. Chatted with them and that was a joke. She said if we do not get it in 3 weeks, they will cancel the order. She ended with thanks for using QVC, have a nice day. We have ordered many items from them. But if that is how we get treated, we will not be back.

I feel your pain. They make a mistake and screw up and make you feel its your mistake. They make you crazy asking you questions I am sure you have been asked several times. I hope QVC solves your issue.

Re: Computer rip off

apple1964 — Mon, 10 Dec 2018 17:50:07 GMT

@Cats3000 wrote:
Where's the "rip off"? Have they charged your credit card? Have they told you that your order cannot be cancelled now? Have they refused to cancel your order now? Have they refused to give you a refund?

People throw around the term "rip off" with abandon. You're making a serious accusation with nothing to back it up. That can get you in a whole lot of troubled.

You can wait or, I presume, you can cancel the order now. Ask for a credit on your charge account when you do. If you don't like the way they do businessl, vote with your feet and go elsewhere. You have the ability to do that.

I think the rip off she meant was having to wait around and get blown off . When you order a big price tag device such as a computer they should not make the O/P wait three weeks for nothing.

Re: Computer rip off

Cats3000 — Wed, 12 Dec 2018 21:36:13 GMT

I don't know the process. Why do you have to wait 3 weeks? Can't you cancel the order now if you want to? Did they charge your credit card for the amount? If they did, they should reverse the charge until it ships or when you ask for a refund. Don't pay for the item until you receive confirmation that it has shipped or you have the item in your hands.

Re: Computer rip off

Blingqueen023 — Sat, 15 Dec 2018 13:15:14 GMT

If it's the one with obtane technology run as far away from it as possible. I sent mine back and I had the same complaint others posted on the reviews. It worked for a few hours and then pooped out Couldn't get the icons to open at all. back it went

Now I'm thrilled to say I just received the Google Pixel Book and this thing is super fast and so darn good. I love this. Was expensive, but well worth the money, no aggravation

Re: Computer rip off

apple1964 — Sat, 15 Dec 2018 14:15:27 GMT

@Blingqueen023 wrote:
If it's the one with obtane technology run as far away from it as possible. I sent mine back and I had the same complaint others posted on the reviews. It worked for a few hours and then pooped out Couldn't get the icons to open at all. back it went

Now I'm thrilled to say I just received the Google Pixel Book and this thing is super fast and so darn good. I love this. Was expensive, but well worth the money, no aggravation

Is that google CB? I ordered it for my hubs for Xmas this year. We both have the HP and asus CB's and love them. But wanted to get him something much better.

Re: Computer rip off

Blingqueen023 — Sat, 15 Dec 2018 17:22:51 GMT

@apple1964 wrote:
@Blingqueen023 wrote:
If it's the one with obtane technology run as far away from it as possible. I sent mine back and I had the same complaint others posted on the reviews. It worked for a few hours and then pooped out Couldn't get the icons to open at all. back it went

Now I'm thrilled to say I just received the Google Pixel Book and this thing is super fast and so darn good. I love this. Was expensive, but well worth the money, no aggravation
Is that google CB? I ordered it for my hubs for Xmas this year. We both have the HP and asus CB's and love them. But wanted to get him something much better.

@apple1964 Yes, it’s the google chrome book called google pixel book, i5 processor, 8gb ram with 128 memory. The laptop is made extremely well. You can use like a laptop or as a tablet. Feel great in your hand. Also, it’s fast as lightening. It took about maybe 10 min to set up which was easy as pie. I love this. I should have bought this a long time ago. Was expensive as you well know, but to me, was worth every dime spent. It’s the best. Happy holidays to you and your hubby. He will love this!

forgot to add, get the google pen to go with it. You can do a lot with it. I got it for 17 dollars less on Amazon.