topic Re: "Message" from Apple in Electronics

"Message" from Apple

bargainsgirl — Wed, 27 Jun 2018 02:56:36 GMT

So yesterday, I received 4 !!! phone calls within an hour supposedly from Apple saying there was a problem with my Cloud account ( I don't use it). I just kept haning up and finally called Apple to see what they thought of this. They said they NEVER call a client/customer unless they are responding to a call FIRST made by the customer. Then today a friend said she was receivingthe same calls on her iphone. So beware and HANG UP!!

Re: "Message" from Apple

phoenixbrd — Wed, 27 Jun 2018 03:19:54 GMT

Yes, I'm always getting emails regarding something wrong with my Cloud account etc..I've even had these messages say that they will "lock" my account if I don't click on the response. I never pay any attention to these messages....nothing has ever been locked.

Last time I was in the Apple store I showed the "genius" at the support bar one of these messages and he said they were a scam. He looked at the address of the person who sent the email and it did not come from Apple. So many scams.

Re: "Message" from Apple

bonnielu — Wed, 27 Jun 2018 09:17:14 GMT

A scam a minute.

Re: "Message" from Apple

Susan-QVC — Wed, 27 Jun 2018 12:11:50 GMT

@bargainsgirl wrote:

So yesterday, I received 4 !!! phone calls within an hour supposedly from Apple saying there was a problem with my Cloud account ( I don't use it). I just kept haning up and finally called Apple to see what they thought of this. They said they NEVER call a client/customer unless they are responding to a call FIRST made by the customer. Then today a friend said she was receivingthe same calls on her iphone. So beware and HANG UP!!

@bargainsgirl Good to know, thanks so much!!

Susan Q-Social

Re: "Message" from Apple

NickNack — Wed, 27 Jun 2018 13:23:43 GMT

I get e-mails from "Apple" almost every day about a problem with my account. I always know what is a spam e-mail, but this one looks very official. The second time I got this message I called Apple, and let the guy go in my computer with me. He said it was a scam and to send to the Apple spam address. I get these all the time. I send them to my spam folder, but they keep coming to my regular address.

Re: "Message" from Apple

goldensrbest — Tue, 03 Jul 2018 13:28:14 GMT

I just received a pop up on my macbook pro,saying there was pornographic material on my laptop, i called my son he said turn off wi fi,clear history.

Re: "Message" from Apple

anin — Wed, 04 Jul 2018 08:17:26 GMT

it must be some sort of scammer

Re: "Message" from Apple

dooBdoo — Wed, 04 Jul 2018 22:31:36 GMT

@NickNack wrote:
I get e-mails from "Apple" almost every day about a problem with my account. I always know what is a spam e-mail, but this one looks very official. The second time I got this message I called Apple, and let the guy go in my computer with me. He said it was a scam and to send to the Apple spam address. I get these all the time. I send them to my spam folder, but they keep coming to my regular address.

@NickNack, When they continue to show up in your Inbox, it's most likely that they're sent from a different source each time (the spammer/scammer's actual sender address continues to vary).

Email providers aren't always efficient in using their "mark as spam" software to protect us from future junk mail, and criminals use software to alter their sending address and domain constantly. The best way to avoid repeat junk mail is to set up your email account with the strictest security/privacy settings and you also might have to use filters or blocks for certain senders or domains. Also, try not to actually open suspicious mail. Just the act of opening a message -- especially if your settings allow displaying "remote images" or "external images" upon opening a message -- can transmit information to the sender or, worst case scenario, can download malicious software or data. Hovering the cursor over the sender name will reveal the actual sender address and, of course, if the message already has been opened you can follow the email provider steps to view the complete source or header information and see who sent the message.

Re: "Message" from Apple

NickNack — Wed, 04 Jul 2018 22:35:43 GMT

@dooBdoo wrote:
@NickNack wrote:
I get e-mails from "Apple" almost every day about a problem with my account. I always know what is a spam e-mail, but this one looks very official. The second time I got this message I called Apple, and let the guy go in my computer with me. He said it was a scam and to send to the Apple spam address. I get these all the time. I send them to my spam folder, but they keep coming to my regular address.

@NickNack, When they continue to show up in your Inbox, it's most likely that they're sent from a different source each time (the spammer/scammer's actual sender address continues to vary).
Email providers aren't always efficient in using their "mark as spam" software to protect us from future junk mail, and criminals use software to alter their sending address and domain constantly. The best way to avoid repeat junk mail is to set up your email account with the strictest security/privacy settings and you also might have to use filters or blocks for certain senders or domains. Also, try not to actually open suspicious mail. Just the act of opening a message -- especially if your settings allow displaying "remote images" or "external images" upon opening a message -- can transmit information to the sender or, worst case scenario, can download malicious software or data. Hovering the cursor over the sender name will reveal the actual sender address and, of course, if the message already has been opened you can follow the email provider steps to view the complete source or header information and see who sent the message.

@dooBdoo I didn't realize that it mattered if you opened the e-mail as long as you didn't click on a link. I use Apple's Mail for my e-mail, and there's no way to avoid opening the mail. I have Comcast as a back-up e-mail and don't have to open it there, but in Mail I can't delete it without opening it.

When I have hovered over the sender's name it looks like a very official Apple e-mail address. This is the first Spam e-mail I've ever gotten that was very hard to tell that it wasn't real.

Re: "Message" from Apple

dooBdoo — Wed, 04 Jul 2018 22:40:57 GMT

@NickNack wrote:

@dooBdoo I didn't realize that it mattered if you opened the e-mail as long as you didn't click on a link. I use Apple's Mail for my e-mail, and there's no way to avoid opening the mail. I have Comcast as a back-up e-mail and don't have to open it there, but in Mail I can't delete it without opening it.

When I have hovered over the sender's name it looks like a very official Apple e-mail address. This is the first Spam e-mail I've ever gotten that was very hard to tell that it wasn't real.

Hi, @NickNack! Do you mean you use the Apple Mail app to access your email account? What actual provider do you use (other than Comcast) -- in other words, what's the information after the "@" in your email address? Also, are you using a computer or a mobile device? (Sorry for all the questions -- these days there are so many variables.)

Re: "Message" from Apple

NickNack — Wed, 04 Jul 2018 22:45:39 GMT

@dooBdoo wrote:
@NickNack wrote:

@dooBdoo I didn't realize that it mattered if you opened the e-mail as long as you didn't click on a link. I use Apple's Mail for my e-mail, and there's no way to avoid opening the mail. I have Comcast as a back-up e-mail and don't have to open it there, but in Mail I can't delete it without opening it.

When I have hovered over the sender's name it looks like a very official Apple e-mail address. This is the first Spam e-mail I've ever gotten that was very hard to tell that it wasn't real.

Hi, @NickNack! Do you mean you use the Apple Mail app to access your email account? What actual provider do you use (other than Comcast) -- in other words, what's the information after the "@" in your email address? Also, are you using a computer or a mobile device? (Sorry for all the questions -- these days there are so many variables.)

@dooBdoo I use Apple Mail on my MacBook Air. I have an icloud email address.

Re: "Message" from Apple

dooBdoo — Thu, 05 Jul 2018 01:00:51 GMT

@NickNack, The electricity keeps going off here so I'm typing quickly with my iPad. I don't use the iCloud mail and instead of the Mail app on my Mac I prefer to use the full website access to my email accounts, so I can't access the specific settings for your type of mail account. Best bet is to walk through the settings and preferences and find those that might help with issues discussed here. I agree, the criminals sending spam are adept at using fakery that resembles valid addresses and messages. It's a shame we have to deal with such trickery isn't it. Take care and happy July 4th! 😊

Re: "Message" from Apple

NickNack — Thu, 05 Jul 2018 11:13:16 GMT

@dooBdoo wrote:
@NickNack, The electricity keeps going off here so I'm typing quickly with my iPad. I don't use the iCloud mail and instead of the Mail app on my Mac I prefer to use the full website access to my email accounts, so I can't access the specific settings for your type of mail account. Best bet is to walk through the settings and preferences and find those that might help with issues discussed here. I agree, the criminals sending spam are adept at using fakery that resembles valid addresses and messages. It's a shame we have to deal with such trickery isn't it. Take care and happy July 4th! 😊

@dooBdoo I don't use the Mail app either. I use the full website access on my laptop. I didn't think there was any way to avoid opening the e-mail. You can't check anything to delete it before clicking on the mail.