topic Re: My tracfone in Electronics

My tracfone

goldensrbest — Tue, 12 Jun 2018 16:35:16 GMT

I have a problem ,my tracfone is the only phone i have ,no landline, i did auto refill last time ,i was on phone and service ended ,so chat with someone at tracfone ,i had used all up, this is dangerous fo me ,i live alone and would panic if i were out and about and had no service, i did auto again today ,$135.00 , seems my service i had was good until 2019 ,but used it up, what would you do?

Re: My tracfone

deeva — Tue, 12 Jun 2018 16:45:46 GMT

Exactly what you did. Your service end date stayed the same, you just needed more minutes.

My service date ends next year, but if I use up my minutes or data before then I’ll just buy more.

If you don't renew next year before your service date expires, you will lose your current phone number.

Re: My tracfone

Nightowlz — Tue, 12 Jun 2018 16:45:27 GMT

If you want to deal with Tracfone I would call & tell them what happened & you want your service days corrected on your phone.

I always right down my service days, mins, data, text that I have left so when I add airtime I know it's correct. Never had a problem.

I guess the $135 was for one of the 1 yr service cards? Look for coupons online so you can save a little money. They have $15 off that card which I just used to add time to DH's phone.

Re: My tracfone

goldensrbest — Tue, 12 Jun 2018 17:15:26 GMT

Iam concerned that if i run out ,and don't know it until it happens ,and i am not home but out ,and about i will not have service.

Re: My tracfone

OKPrincess — Tue, 12 Jun 2018 17:29:02 GMT

I have Tracfone. I can check my app at any time to see how many minutes are remaining.

Re: My tracfone

2blonde — Tue, 12 Jun 2018 19:57:11 GMT

Yes, I also have the app on my Tracfone that I can check any time to see how many minutes of text/talk/data I have remaining. Mine is good for one year (until this August), and I don't use the phone a lot, so as long as I renew before the 1-yr expiration period, I will get another year from that date (mine renews at triple minutes). I activated mine last August and still have plenty of time left on it.

Re: My tracfone

goldensrbest — Tue, 12 Jun 2018 20:27:17 GMT

I had no idea there was a app ,for that ,i got it,thanks. I guess i use mine alot ,my minutes were to last until 2019,i ran out!

Re: My tracfone

Qgirl26 — Wed, 13 Jun 2018 05:05:15 GMT

You need to call them @goldensrbest. I see what you are saying, You were supposed to have service through next year and now it seems they decided it's already ended. I have never had this happen but the only thing I know to do is call them because there is no reason for that to have been taken away from you. I take screen shots of my information whenever I activate a new phone or whenever I need to add on to it. I also check my balances online as well because I have problems getting my app to give me current info. I always make sure I have some proof of what I am supposed to have. I hope you are able to recover your service time. That's just not right at all!

Re: My tracfone

Qgirl26 — Wed, 13 Jun 2018 05:08:05 GMT

@goldensrbest wrote:
I had no idea there was a app ,for that ,i got it,thanks. I guess i use mine alot ,my minutes were to last until 2019,i ran out!

@goldensrbest, to clarify, did you run out of minutes or did they say your service days ran out earlier than they told you previously? There is no reason your service days should end early. Now, you might use up your minutes, texts or data before that service day comes, in which case you would need to get more. But if your service days themselves ran out sooner than expected, something is not right about that.

Re: My tracfone

cbrite — Wed, 13 Jun 2018 05:34:45 GMT

@goldensrbest I have trouble with mine too but it's because I can't figure the thing out. I'm alone too and there is no one to explain it to me. I think they have some type of auto refill which, to my understanding, means if it gets low, they refill the phone automatically by your cc on file... good luck. (I'm using my tiny old LG, lol...but it goes dead in like 2 days of non use)

Re: My tracfone

Big Sister — Wed, 13 Jun 2018 07:00:46 GMT

@goldensrbest, Yes, download your TracFone Account App, sign in and you will always know when you will have to buy more of anything.

I use my APP every day to check on my account.

Re: My tracfone

goldensrbest — Wed, 13 Jun 2018 12:13:09 GMT

I had sined up for the prepaid ,auto refill ,which was to last until 2019,a few days ago was talking to my mom,the phone lost service,i went on line ,they said i had used up my air time, so idid auto refill again ,this time it was $135.00 , at this rate i will use up again, this is getting more expensive than i thought it would.

Re: My tracfone

missy1 — Wed, 13 Jun 2018 12:45:53 GMT

@goldensrbest wrote:
I had no idea there was a app ,for that ,i got it,thanks. I guess i use mine alot ,my minutes were to last until 2019,i ran out!

I always run out! lol

Re: My tracfone

The Odd One — Thu, 14 Jun 2018 09:50:12 GMT

From the looks of your posts are you also using your Tracfone to post here on the Forum? Do you not have any wi-fi to use instead? These things will cause you to use up your minutes faster.

Re: My tracfone

goldensrbest — Thu, 14 Jun 2018 13:17:15 GMT

@The Odd One wrote:
From the looks of your posts are you also using your Tracfone to post here on the Forum? Do you not have any wi-fi to use instead? These things will cause you to use up your minutes faster.

No ,i am not ,i have a laptop.

Re: My tracfone

SusieQ_2 — Thu, 14 Jun 2018 14:48:03 GMT

@The Odd One wrote:
From the looks of your posts are you also using your Tracfone to post here on the Forum? Do you not have any wi-fi to use instead? These things will cause you to use up your minutes faster.

Using the Internet without Wi-fi will only affect data, it won't affect talk time minutes. Wi-Fi and data aren't needed to make calls.

Re: My tracfone

SusieQ_2 — Thu, 14 Jun 2018 14:49:11 GMT

@goldensrbest wrote:
I had sined up for the prepaid ,auto refill ,which was to last until 2019,a few days ago was talking to my mom,the phone lost service,i went on line ,they said i had used up my air time, so idid auto refill again ,this time it was $135.00 , at this rate i will use up again, this is getting more expensive than i thought it would.

My concern is that you paid so much though you didn't say how many minutes, etc., you got. I don't even see a plan, smartphone or auto-refill (on the website), for $135.You may have included tax which makes sense.

The most expensive plan I see is $125 ($118.75 if you do auto-refill) for 1500 minutes, 1500 texts, 1.5 GB data and 365 days of service.

There's one for $35 ($33.25) for 750 minutes, 1000 texts, 1 GB data, 60 days service. For $135 you could have had almost four of this plan which would give you almost 3000 minutes. Of course you'd only get 8 months additional service but it sounds like you had plenty of service days already.

You mention it's getting expensive and I think for people who use a lot of minutes it can be. Even so, I just hope you're getting the best deal available to you.

Re: My tracfone

goldensrbest — Fri, 15 Jun 2018 12:03:34 GMT

@SusieQ_2,Thank you, i think perhaps i am not , ijust don't understand why i can not buy just talk minutes alone , i have lots of text time , and do text ,but not alot.

Re: My tracfone

MKR14 — Fri, 15 Jun 2018 21:16:55 GMT

Walmart has just Tracfone Minutes cards you can buy. They have 60 minutes, 120 minutes and 200 minutes. I buy just Tracfone text from them at $5.00 for 1000 text.

Is this what you are looking for?

Re: My tracfone

151949 — Fri, 15 Jun 2018 23:11:40 GMT

On your phone you should have an app called my account - it tells you how many days of service - how many min and how much text & data you have left.It comes installed in your phone and you NEED to set it up so you can keep track. Tracfone has provided this so you don't get into the situation that just happened to you. You really need to set it up and learn to use it.If you can't get it set up - call Tracfone customer service and let them help you.