topic Re: Canon Lens disappointment in Electronics

Canon Lens disappointment

bonnielu — Fri, 01 Jun 2018 00:55:00 GMT

I was checking the category on Electronics and saw a post was deleted because of duplication. I looked for the original post and it was not there. This is all to say I too have been disappointed with Canon, its products and especially its customer service.

Try paying over $500 for a camera only to have the lens fall off in the midst of a photo shoot and have the company tell me they cannot help me. It was a known problem and yes the warrantee just ran out. My BAD. They wanted over $250 to fix my issue. Wow, what great service, and kind attention.

I had no choice. I bought a Nikon. And I happened to be invited to a wedding and saw a photographer come in with his camera and attachments. He was loaded down. I saw the emblem Canon. I made a remark. He stopped and said, "tell me about." He too had issues but was deeply invested in parts, and attachments.

Re: Canon Lens disappointment

wishmoon — Fri, 01 Jun 2018 02:11:56 GMT

I buy from the original vendor, not QVC and have never had trouble with Canon, or Apple for that matter. Go to the original vendor for electronic appliances.

Re: Canon Lens disappointment

Kachina624 — Fri, 01 Jun 2018 03:13:33 GMT

@bonnielu. Here is the link to the thread about the Canon Camera.

https://community.qvc.com/t5/Customer-Care/Worst-customer-service-experience-ever-from-QVC/m-p/4681375

Re: Canon Lens disappointment

bonnielu — Fri, 01 Jun 2018 11:37:21 GMT

My issue was not with QVC. It was directly with Canon. Just to summarize, I now have a Nikon. That should say it all.

Re: Canon Lens disappointment

Nataliesgramma — Sat, 02 Jun 2018 11:48:53 GMT

I would recommend Nikon over Canon any day....