topic Re: TRACFONE THE WORST in Electronics

TRACFONE THE WORST

Didiville — Thu, 26 Apr 2018 18:56:02 GMT

Over 2 hrs on the phone to transfer a number, text, and data. UNREAL

Re: TRACFONE THE WORST

Yardlie — Thu, 26 Apr 2018 19:05:31 GMT

@Didiville wrote:
Over 2 hrs on the phone to transfer a number, text, and data. UNREAL

I just did it myself on the Tracfone site a couple days ago. It took me about 20 minutes. I transferred the data myself with the Tracfone Transfer Wizard.

Re: TRACFONE THE WORST

151949 — Thu, 26 Apr 2018 19:15:33 GMT

Using the transfer wizard it only takes about 15 min. I suspect this person did not throughly read the instructions.

Re: TRACFONE THE WORST

Didiville — Thu, 26 Apr 2018 19:23:12 GMT

I tried to transfer online of which it would not let me do. I suspect you don't know the whole story.

Re: TRACFONE THE WORST

x Hedge — Thu, 26 Apr 2018 19:35:31 GMT

@Didiville wrote:
I tried to transfer online of which it would not let me do. I suspect you don't know the whole story.

I know this much; TracFone is set up to allow customers to 'do-it-yourself' on many things, and when customers want CS to do it for them it often results in loong, difficult calls.

But you're right and we don't know the whole story, we only know what you've told us in your opening post.

Re: TRACFONE THE WORST

Didiville — Thu, 26 Apr 2018 20:11:25 GMT

I did not want CS to do it for me. I had no choice.

Re: TRACFONE THE WORST

hckynut — Thu, 26 Apr 2018 21:07:42 GMT

@Didiville

Addressing your thread title only!

I have had Tracfone for over 10 years, and transferred my number to at least 10-11 different phones. Have done with CS, and via the internet, and all were/are very easy to do.

You call "Tracfone The Worst", I call "TRACFONE ABSOLUTELY THE BEST".

Re: TRACFONE THE WORST

Yardlie — Thu, 26 Apr 2018 21:46:26 GMT

You have to download the app for the Transfer Wizard to both cell phones.

Re: TRACFONE THE WORST

Kachina624 — Thu, 26 Apr 2018 22:03:57 GMT

On April 18th it took me less than 5 minutes to transfer service from old phone to new. I used the transfer wizard to transfer data, contacts, etc. I would say that was pretty much instant. As soon as I clicked transfer, it was done.

Re: TRACFONE THE WORST

x Hedge — Thu, 26 Apr 2018 22:44:49 GMT

@Kachina624 wrote:
On April 18th it took me less than 5 minutes to transfer service from old phone to new. I used the transfer wizard to transfer data, contacts, etc. I would say that was pretty much instant. As soon as I clicked transfer, it was done.

@Kachina624, @hckynut do you happen to know, will that Transfer Wizard transfer texts?

Not just a few, but about 10,000.

I have a TracFone with one continuous conversation I need to keep for legal reasons.

I'd like to upgrade but not until I'm sure texts will transfer.

TIA for your insight on this. ☺

Re: TRACFONE THE WORST

Kachina624 — Fri, 27 Apr 2018 05:36:19 GMT

@x Hedge. I must confess that I don't text so I cant answer your question. I was amazed that some of the data from my Samsung Tablet transferred over to my phone. I had downloaded the Transfer wizard on the tablet but had not requested a transfer from it to the phone.

Re: TRACFONE THE WORST

hckynut — Fri, 27 Apr 2018 07:16:07 GMT

@x Hedge,

Like @Kachina624, I do not text. You say 10,000 texts? Holy Moly, and I thought my wife does a lot of texting. I hope another high volume texter can help you with this one. Sorry I can't.

Re: TRACFONE THE WORST

151949 — Fri, 27 Apr 2018 19:43:51 GMT

I don't think it will transfer texts. Can you move them to the cloud - then get them back when the new phone is up & working?

Re: TRACFONE THE WORST

x Hedge — Fri, 27 Apr 2018 20:17:51 GMT

That might be possible, only if I were to copy each text individually, then transfer them to email??

Or, photograph each text ... hail nooo!That's too tedious and risks losing some or getting them out of order.

Was just hoping someone had expertise transferring texts from one TracFone to another. Airtime renewal is coming up on that phone.

Thanks though @151949

Thanks @Kachina624 & @hckynut.

Re: TRACFONE THE WORST

Kachina624 — Sat, 28 Apr 2018 03:14:23 GMT

@x Hedge. I wonder if you could forward your texts to a computer then print them?

Re: TRACFONE THE WORST

gardenman — Sat, 28 Apr 2018 12:35:14 GMT

There are apps to transfer texts from one phone to another. Here's a link to a webpage walking you step by step through using one of those apps.

https://www.howtogeek.com/272075/how-to-transfer-sms-messages-from-one-android-phone-to-another/

Re: TRACFONE THE WORST

LexaMom — Sat, 28 Apr 2018 11:34:58 GMT

I think this is an over-reaction. Having a technical problem does not make tracfone the worst! Sorry. I'm a techie, and I have encountered many "challenges" which just need to be overcome. Chill.

Re: TRACFONE THE WORST

LexaMom — Sat, 28 Apr 2018 11:37:25 GMT

It depends on how much space you have on the new phone. I expanded my memory but the new memory was not recognized by the transfer program so I ended up getting the data to my new phone in another way - you can do it via USB and your PC or directly from the source - I had to redownload my Amazon music.

Re: TRACFONE THE WORST

theBabe — Sat, 28 Apr 2018 11:45:02 GMT

@Didiville wrote:
Over 2 hrs on the phone to transfer a number, text, and data. UNREAL

Hmmm...it took me only 25 minutes from the time I logged onto Tracfone's web site, until my minutes, data, etc. were transferred to my new phone from my old one.

Re: TRACFONE THE WORST

Yardlie — Sat, 28 Apr 2018 14:12:24 GMT

@Didiville wrote:
I tried to transfer online of which it would not let me do. I suspect you don't know the whole story.

@Didiville ... We're just trying to help you. We're here to listen. If you download the Transfer Wizard, you need to have Wifi in order to transfer. I love my Tracfone...have had many. Just got a new one. I use it for emergency calls and for photos. I was going to have to add more days (a year), but it was less expensive just to buy a new phone package. I bought one of QVC's packages. Love it! Never had a problem with a Tracfone.