topic Re: Brother printer keeps wrinkling paper in Electronics

Brother printer keeps wrinkling paper

qualityshopper — Fri, 29 Dec 2017 00:30:00 GMT

About a year ago, I bought a Brother inkjet printer to replace my old HP one. Fortunately, I don't print that many things because I really hate this printer. Should never have gotten it, but for now, I'm stuck with it.

From the beginning, it has produced wrinkles, creases, & indentations in my printed pages. You never know when it's going to do it. For instance, say I print out a 5-page document. Maybe just one page will be wrinkled, maybe none, or all. When I called Brother about it, they said I needed to use their brand of paper. I have never had this problem before with any other brand, just this one. Have any of you experienced this problem with Brother, and if so, did you find a solution other than to use their paper? Thanks for any help.

Re: Brother printer keeps wrinkling paper

SilleeMee — Fri, 29 Dec 2017 00:51:42 GMT

Same thing happened to me but with another brand, Epson. I hardly ever printed anything with it but when I did the paper would come out with creases. My techie friend told me to take out the stack of paper then flip it, rotate it 180' then put it back in before you print anything. That took care of the problem. I also 'fan' my paper before I put it in the printer. This helps to prevent jams and multi-paper feeds where two or more sheets try to go through at the same time like they are stuck together.. HTH. @qualityshopper

Re: Brother printer keeps wrinkling paper

hckynut — Fri, 29 Dec 2017 00:47:46 GMT

@qualityshopper

Over the years I have tried many brands of printers. The brand that has consistently been the best for me has been Canon.

Your problem could be a roller in the printer, I really don't know. If and when I have a major printer problem, which has yet to be a Canon, I bought a new printer.

Many new printers can be bought now, with full ink tanks, for what ink alone can cost more for some printers. I like my present Canon so much that in lieu of buying 5 new ink tanks, I bought a 2nd identical printer from HSN for $59.95.

All the new features I will ever use, plus some I will never use. Sorry this doesn't address your problem, maybe someone else has a solution for your problem.

hckynut(john)

Re: Brother printer keeps wrinkling paper

Mz iMac — Fri, 29 Dec 2017 01:01:29 GMT

Can you lift the top of your printer to expose the rollers? Could be something (piece of paper?) stuck inbetween the rollers.

I have always owned Epson printers. The earlier models had the wrinkling papaer syndrome. Something inside would always tear off a corner of the paper which stuck inbetween the rollers.

Thankfully, Epson's newer models in the last 10yrs have improved. No more wrinkling paper syndrome.

HTH

Re: Brother printer keeps wrinkling paper

KathyM23 — Fri, 29 Dec 2017 03:35:10 GMT

I have a recent different problem with my Epson XP-410 printer. I hadn't used it for a month or so and needed to replace the printer cartridges. I did replace the cartridges correctly and went to print and got blank pages. The only thing that did print was a web address in blue ink. I tried cleaning the heads, nozzel, print test, etc. and nothing helped.

I then read somewhere (can't remember where) that a recent automatic update by Microsoft was causing some Epson printers to not work and that Microsoft was working on a "fix". Well I still can't print. Has any other Epson users had this problem or heard of the issue?

Re: Brother printer keeps wrinkling paper

qualityshopper — Fri, 29 Dec 2017 08:55:22 GMT

@SilleeMee--Thanks for the suggestion. I'll try it and see if it helps. Frankly, I'm seriously thinking about getting a new printer and throwing this out. I'll never get Brother again.

Re: Brother printer keeps wrinkling paper

qualityshopper — Fri, 29 Dec 2017 08:59:33 GMT

@Mz iMac--As far as I know, there isn't any paper stuck in it, but I'll check to be sure. It just gets me that everytime I've called them about this, I get the same answer--I need to use their paper. To me, that's ridiculous. I feel the real problem is just that their printers are made very poorly.

Re: Brother printer keeps wrinkling paper

qualityshopper — Fri, 29 Dec 2017 09:12:13 GMT

@hckynut--Any chance that your printer is still available? I'd really like to check it out as a replacement for this piece of you-know-what. Would it happen to be the Canon PIXMA MX922 model?

Re: Brother printer keeps wrinkling paper

glb613 — Fri, 29 Dec 2017 12:36:52 GMT

@qualityshopper wrote:
About a year ago, I bought a Brother inkjet printer to replace my old HP one. Fortunately, I don't print that many things because I really hate this printer. Should never have gotten it, but for now, I'm stuck with it.

From the beginning, it has produced wrinkles, creases, & indentations in my printed pages. You never know when it's going to do it. For instance, say I print out a 5-page document. Maybe just one page will be wrinkled, maybe none, or all. When I called Brother about it, they said I needed to use their brand of paper. I have never had this problem before with any other brand, just this one. Have any of you experienced this problem with Brother, and if so, did you find a solution other than to use their paper? Thanks for any help.

I occasionally have a wrinkled page with my Canon printer. One thing to try is a heavier grade of paper. Once I switched to a 24 lb paper, the wrinkling almost completely stopped. I also like the feel of the heavier paper and it's not expensive.

Re: Brother printer keeps wrinkling paper

SilleeMee — Fri, 29 Dec 2017 12:57:02 GMT

You know what they say about vacuum cleaners?...'Get a shark'. For printers I say...GET A HP! Ink is priced very reasonably, too.

Re: Brother printer keeps wrinkling paper

Another new name Sue — Fri, 29 Dec 2017 13:40:11 GMT

How annoying! You could try their paper but that sounds silly to me.

Have you done a google search “troubleshoot Brother printer model #whatever”

If you do try their paper and it still is a problem, call them back again. Don’t give up.

Lastly, if you paid with a credit card, some credit cards have an extended warranty benefit. You might check into that if you decide to chuck the printer. ( A personal request, if you decide to throw it away please give to electronic recycling. Best buy will take it back.)

Re: Brother printer keeps wrinkling paper

hckynut — Fri, 29 Dec 2017 16:50:14 GMT

@qualityshopper

Yes my 2 Canon printers are the Pixma MX 922. Haven't used the new one yet, just 2 of the 5 ink tanks that came wiyh it.

Think it is still an available model, might check hsn as they usually come with the ink tanks. Not sure if it came with the USB cord, which I believe also serves as the power cord in lieu of the AC plug. Got so many peripherals I don't remember all the details unless I am looking at them.

If you decide to buy one, check on the ink tanks and USB cord, to make sure it comes with them if you price compare.

hckynut(john)

Re: Brother printer keeps wrinkling paper

NickNack — Fri, 29 Dec 2017 17:08:52 GMT

I've used Canon printers for years and never have any problems with them. I bought my current one from Amazon.

Re: Brother printer keeps wrinkling paper

qualityshopper — Sat, 30 Dec 2017 04:24:47 GMT

@hckynut--Thanks for confirming the model. HSN still has it, but I noticed a lot of negative reviews. Of course, I think you'll always find plenty of bad reviews on any printer you check out. It's always hard to determine how many of those are due to an actual problem with the printer or are due to user error. Just have to do your homework and hope you get a good one. Sounds like you didn't experience any issues with yours. If I get this, I hope I'm as lucky.

Re: Brother printer keeps wrinkling paper

qualityshopper — Sat, 30 Dec 2017 04:30:08 GMT

@glb613--I actually don't know what weight my paper is. I bought it some time ago and placed it all in my drawer without the wrapper. I appreciate the suggestion and might try to get a heavier weight when I run out, but for now, I have quite a bit left and don't want to waste it. Also, I feel that it should work because it's the same paper I used with my previous HP printer without any problems. Of course, I realize, different brand means it might not work the same--but I feel that it should.

Re: Brother printer keeps wrinkling paper

qualityshopper — Sat, 30 Dec 2017 04:35:53 GMT

@Another new name Sue--Thanks for reminding me about credit card warranties. I forgot that I may have that. And, yes, I've tried searching for solutions online. Haven't really gotten any except for the suggestions here. As for Brother, I've called more than once about this and just keep getting the same answer--use their paper. Don't worry about my discarding it. If I get rid of it, I'll probably take it to Goodwill since it does work, I just hate how it works (it also does other things that irritate me besides the wrinkling).

Re: Brother printer keeps wrinkling paper

sunshine45 — Sat, 30 Dec 2017 05:03:22 GMT

used to buy HP printers......they would last usually a year to a year and a half at the most. printers dont seem to be made to last. when they start having too many problems i get rid of them and start over again because printers are very affordable. it is such a waste, but they are not worth fixing. i will also say that i never use anything but the name branded printer ink now.

my current printer is a CANON MX922......we actually have two of them. one for me and one for the kids......these are going on two years now. both of them were purchased at best buy. they did not come with a USB cord (didnt need one though.....they are connected to our wireless network) and they come with ink (but not full sized ink cartridges.......5.....three color, one paper, one photo.)