topic Re: Switching from iOS to android- frustrated in Electronics

Switching from iOS to android- frustrated

SouthernBee — Fri, 13 Oct 2017 02:11:04 GMT

I have a refurbished iPad 2 . Have received several suggestions from this group for several different issues. Last week increased problems with iPad turning off, screens and keyboard freezing, and pages constantly reloading. Have done everything to reset, deleted several apps. Today, DH gave me a refurbished Samsung Galaxy Tab 2 that he purchased 2 years ago and about 3 years ago I had a brand new Samsung Gaiaxy Tab 2. The one I had- DH tried to install a new battery and really messed it up.

I was was able to set the tablet up but having issues with email accounts trying to set up but getting messages that password or user ID not available. Not sure if Samsung customer service would help after two years. No manual with tablet just a quick start quite. Any suggestions greatly appreciated, SouthernBee

Re: Switching from iOS to android- frustrated

Kachina624 — Fri, 13 Oct 2017 02:47:38 GMT

@SouthernBeeis

I use a Samsung S2, and have been very happy with it. I had a problem some time ago when I got locked out of it because of that darn fingerprint recognition. I called Samsung CS and got a gal who was dumb as a post, however she was willing to try. In the end, I had to do a complete restore and lost everything I had filed, like photos, music, etc.

There is available one of those "books for dummies"

for the S2. Unfortunately mine is misplaced. Try calling Samsung CS. I think there are some online boards for customer problems and questions.

Re: Switching from iOS to android- frustrated

SouthernBee — Fri, 13 Oct 2017 03:08:16 GMT

@Kachina624: Thanks will try CS. I need a whole set of encyclopedias for Dummies like me🤓

I do not like DH computer. Today he had issues with his keyboard and mouse, I went on line and ordered for him. Sad for me because at this time not able to purchase another tablet or iPad but I need something to play with to have a few minutes during the day to take a break.

Re: Switching from iOS to android- frustrated

gabstoomuch — Fri, 13 Oct 2017 03:27:27 GMT

@SouthernBeeThere also might be a Samsung message board, a community you can ask for help. I know Apple has a community that people are always asking questions on.

Look around the Samsung website. Usually way down the bottom of the front page of any website there is a choice of "site map". If you find that, it will list everything available on the website. Look for "forum", "community", "message board" or any term like that.

Re: Switching from iOS to android- frustrated

Kachina624 — Fri, 13 Oct 2017 03:49:59 GMT

@SouthernBeeis

Check this out and see if it's any help.

https://www.verizonwireless.com/support/samsung-galaxy-tab-s2-troubleshooting/#/main/device/&SMT818VZWA&8956/main

Re: Switching from iOS to android- frustrated

SouthernBee — Fri, 13 Oct 2017 06:02:17 GMT

@Kachina624 @gabstoomuch: Thank you for all your help. Finally set up email, Internet and added a few apps. Will try to do more this weekend. DH said: now you are special getting help from your special group and now have 2 gadgets to play with thus doubling the fun and confusing your ole brain🤓 Yep but I refuse to give up! Thanks again,SouthernBee

Re: Switching from iOS to android- frustrated

glb613 — Fri, 13 Oct 2017 10:37:21 GMT

@SouthernBee wrote:
I have a refurbished iPad 2 . Have received several suggestions from this group for several different issues. Last week increased problems with iPad turning off, screens and keyboard freezing, and pages constantly reloading. Have done everything to reset, deleted several apps. Today, DH gave me a refurbished Samsung Galaxy Tab 2 that he purchased 2 years ago and about 3 years ago I had a brand new Samsung Gaiaxy Tab 2. The one I had- DH tried to install a new battery and really messed it up.

I was was able to set the tablet up but having issues with email accounts trying to set up but getting messages that password or user ID not available. Not sure if Samsung customer service would help after two years. No manual with tablet just a quick start quite. Any suggestions greatly appreciated, SouthernBee

The best thing you can do is reset your iPad. If you want, you can back up the device to your computer or iCloud before doing the reset. Once done with the backup, get into settings, general then reset. It will put your iPad to it's original condition. You may find it works like new, If there is a hardware problem, the reset won't solve it but at least you tried.

Every device has the option to be reset to factory conditions. Before pitching a computer, phone, tablet etc., try a reset and see if it works.

Re: Switching from iOS to android- frustrated

anin — Fri, 13 Oct 2017 10:54:45 GMT

android is bit complicated...

Re: Switching from iOS to android- frustrated

SouthernBee — Sat, 14 Oct 2017 04:46:10 GMT

@glb613: Tried everything but the factory reset. I thought all photos from the ipad had been transferred or backup or cloud storage. I have photos from home improvements completed in March and they are still on the ipad and no evidence that they are saved and I do not want to delete them by mistake. Trying to transfer them to DH computer so we can print them for a special photo album. Trying to explain but a real tech dummy.

So far on the android tablet have managed to set up app for email and now have all the previous emails and file folders. Appreciate your help. Southern Bee

Re: Switching from iOS to android- frustrated

glb613 — Sat, 14 Oct 2017 10:38:57 GMT

@SouthernBee wrote:
@glb613: Tried everything but the factory reset. I thought all photos from the ipad had been transferred or backup or cloud storage. I have photos from home improvements completed in March and they are still on the ipad and no evidence that they are saved and I do not want to delete them by mistake. Trying to transfer them to DH computer so we can print them for a special photo album. Trying to explain but a real tech dummy.

So far on the android tablet have managed to set up app for email and now have all the previous emails and file folders. Appreciate your help. Southern Bee

Transfering photos from you iPad to computer is simple. Connect your iPad to your computer using the charging cord, open Windows Explorer or File Explorer on your computer, locate your iPad, double click and see if the photos are there. Depending on the version of Windows you're using, your photo program may automatically open. If you have a Mac, Photos or iPhoto will open and transfer.

Re: Switching from iOS to android- frustrated

apple1964 — Sun, 15 Oct 2017 13:17:03 GMT

I would do the factory reset .. then you can go back and get the settings you need and want. I have done this several times on different devices and never had any problems after. That is a last ditch effort if nothing else can be done.

Re: Switching from iOS to android- frustrated

dakotacheryl — Mon, 16 Oct 2017 12:40:16 GMT

I am constantly amazed at how many people don't regularly back up their phone/iPad etc. , especially when you use your device for photos.

Re: Switching from iOS to android- frustrated

gardenman — Mon, 16 Oct 2017 12:48:06 GMT

@dakotacheryl wrote:
I am constantly amazed at how many people don't regularly back up their phone/iPad etc. , especially when you use your device for photos.

And it's easy to set up most devices to do it automatically. My phone backs up photos to the clouds of both Amazon and Google. I then download from those sites to my computer for the ones I really want to have readily available.

Re: Switching from iOS to android- frustrated

Moonchilde — Mon, 16 Oct 2017 17:57:52 GMT

My switching is still a WIP. I’ve bought the Android for Dummies book but haven’t started reading it yet. I got some help at the Verizon store and if not 100% good to go, at least much more than I was.

I have my i-devices set to back up to i-Cloud automatically, as well as the phone to the Google cloud (Google Drive?).

What’s making me nuts lately is that I can’t figure out how to make Google Photos my default on my iPad and not my native iPad photo app. Google photos has populated with everything that’s in my i-folder, but it won’t do vice-versa.

Whenever I go to post a photo to FB or attach a photo to an email, ONLY the iPhoto album pops up. It never gives me a choice to choose from the Google photos folder.

I’ve gone over both the phone and my iPad settings, and I can’t see anything I’m missing to get this to happen. At this point, I have to click on each photo in the Google album that I took on the phone and “copy” them one at a time to the i-album. Surely there must be a better way! And am I using more storage doing that?

Re: Switching from iOS to android- frustrated

Runner26 — Tue, 17 Oct 2017 17:12:11 GMT

@Moonchilde I've been trying out an iPhone for a few months and I hardly take any photos except for screen shots but my conclusion is it's not easy trying to integrate the Android and iPhone ecosystem.

I THINK it's gonna take a lot of work on your part but go to "Files" app and under "Recent" I think that's all your photos on Google Drive. I know on my device the thumbnails just look like a paper so names like "IMG001, IMG002, etc." I think you have to press and hold on each one and rename it to something that you'll recognize. IOW, I wanted to text/email someone and my iPhone only gave me what was in the iPhoto or camera to add attachment (I could not access anything I had backed up on my Google Drive. I went to "Files" and "Recent" and click on each thumbnails to see what it was and after I found the pic I was looking for, it gave me an option to email/text, etc., the photo.

I mostly use Google Drive since I have 150 GB storage and it's easier for me to use as far as sharing, etc.

I could not find a way to make Google Drive/Google Photos my default app on the iPhone.

Re: Switching from iOS to android- frustrated

Moonchilde — Tue, 17 Oct 2017 18:01:24 GMT

@Runner26, thank you for verifying that is no simple, easy option thanks to Apple :-(

I think my “Copy” option is maybe easier/faster than what you have done, but it’s still certainly not fast as it’s one at a time, If I were to take a couple dozen photos...aargh! I will try what you’ve suggested, though, for single shots.

But yes, Apple is never helpful when it comes to anything that’s not an i-device. I once went into an Apple store to get some help after an iOS upgrade - couldn’t sync photos with my laptop.

”I don’t know.”

“I don’t own a PC, I have a Mac.”

”I can’t help you.”

”I have no idea.”

You get the picture....

Re: Switching from iOS to android- frustrated

Moonchilde — Tue, 17 Oct 2017 18:26:06 GMT

AHA!

@Runner26 -

Open your photo in Google Photos. Click on it to get the large photo. There are three dots in the top right corner. When you click on the dots, one of your choices is “Download.” Click on this and you will see it “saving” with a progress bar, and when it’s done it says - Saved to Camera Roll.” Voilá!

Re: Switching from iOS to android- frustrated

Runner26 — Thu, 19 Oct 2017 17:03:17 GMT

@Moonchilde Thanks for the tip! You're right - your method is much faster, efficient way to attach media than my method

Re: Switching from iOS to android- frustrated

Moonchilde — Thu, 19 Oct 2017 17:06:28 GMT

@Runner26 wrote:
@Moonchilde Thanks for the tip! You're right - your method is much faster, efficient way to attach media than my method

@Runner26, you’re welcome :-) It’s still one at a time, but reasonably quick. I do wonder if it takes up double space on the iPad, but I think probably not. At least it’s doable fairly easily and not a total pain. I can live with it :-)