topic Re: Comcast Xfinity question Does not delete saved programs some ot the time in Electronics

Comcast Xfinity question Does not delete saved programs some ot the time

bonnielu — Sun, 08 Oct 2017 17:51:05 GMT

I have one of those fancy Xfinity boxes. We record programs. Sometimes when we tried to delete a program we have already seen the message is : IN PROGRESS. And it never deletes. I have to unplug the box and let the system reboot or start over.

Does anyone have this issue and has found another way to make it right so I don't have to either have the agents send a new signal or for me to simply unplug and reboot myself. Is there a control for this???

Re: Comcast Xfinity question Does not delete saved programs some ot the time

NickNack — Sun, 08 Oct 2017 18:06:07 GMT

I wonder if you might have a faulty box. You could return it and get a new box and see if it does the same thing.

Re: Comcast Xfinity question Does not delete saved programs some ot the time

January121 — Sun, 08 Oct 2017 18:23:09 GMT

I have the Comcast Xfinity box you are referring to & have no problem deleting any programs that I recorded & viewed .... I just got the new cable box & remote & I love them!!! ..... I think you should contact Comcast for help.

Re: Comcast Xfinity question Does not delete saved programs some ot the time

Caffeina — Sun, 08 Oct 2017 22:48:54 GMT

There's helpful people, both customers and employees, on the Xfinity forums. You might want to try asking your question there.

Re: Comcast Xfinity question Does not delete saved programs some ot the time

momtochloe — Tue, 10 Oct 2017 05:03:13 GMT

How on earth do you get a fancy Xfinity box from those people? I have been in constant combat with them since I moved and was forced to use their services but would more than welcome a DVR option. Any assistance you can lend would be most gratefully appreciated!

Please know I cannot get "Reminders" to work correctly so any upgrade would be a bonus . . . .sigh.