topic Re: Activating My Tracfone in Electronics

Activating My Tracfone

Jordan2 — Mon, 07 Aug 2017 22:42:15 GMT

I'm getting ready to activate my new Tracfone from QVC. I'm keeping my same phone number and hope to transfer my minutes, texts, and data. Every time I have done this online I always have trouble and end up calling them anyway. It has gotten to the point I dread getting a new phone and sometimes I just add airtime to my phone. How do most of you handle your activation of your phone and do you have as much trouble as I do?

Re: Activating My Tracfone

Beauty$Junkie — Mon, 07 Aug 2017 22:46:21 GMT

I have had a Tracfone for years without any issue. I ordered one for my husband and he wants my older, smaller phone, so I started the transfer to this phone. I have experienced over a week of no phone service and am still waiting on a new SIMS card for his phone. I would not wish this experience on anyone.

Re: Activating My Tracfone

Kachina624 — Mon, 07 Aug 2017 23:18:40 GMT

I activated a new phone last fall under the same conditions you describe and had no trouble at all. The whole process took about 5 minutes. Got all my minutes and service time.

Re: Activating My Tracfone

blackhole99 — Mon, 07 Aug 2017 23:19:54 GMT

I have had numerous Tracfones over the years and never had a problem transfering time, etc. until this last phone. I got the TSV Tracphone from Evine this time and evidently the minutes were not loaded on the phone. I had no trouble activating it, but could not get my minutes, after going through 3 customer service people I finally gave up. I could not understand the CS people due to their heavy foreign accent. So not only did I feel bad about not being able to understand them, it also cost me money to return the phone. I'm keeping my old Tracfone and will just add airtime.

Re: Activating My Tracfone

hoosieroriginal — Mon, 07 Aug 2017 23:32:43 GMT

Got my last Tracfone from HSN. It is always trouble when you get a new phone. This last time I tried activating online and it said the number you have to give them (SIM?) was already in use. I called HSN and got a great rep and she made a call and within 5 minutes my phone was activated. Unfortunately my time did not carry over but with all the hassle, I just let it go. I'm keeping this phone as long as I possibly can to avoid a repeat. Dealing with Tracfone CS is a nightmare! Recently I signed up for a monthly plan online at Tracfone - the first month loaded, second month didn't. Now I just get cards and load onto my phone - it's just easier.

Re: Activating My Tracfone

hoosieroriginal — Mon, 07 Aug 2017 23:34:24 GMT

@Jordan2 wrote:
I'm getting ready to activate my new Tracfone from QVC. I'm keeping my same phone number and hope to transfer my minutes, texts, and data. Every time I have done this online I always have trouble and end up calling them anyway. It has gotten to the point I dread getting a new phone and sometimes I just add airtime to my phone. How do most of you handle your activation of your phone and do you have as much trouble as I do?

@Jordan2 - write down what minutes, data and text you currently have so if it doesn't transfer, you can ask them to add those amounts on top of your minutes from the Q.

Re: Activating My Tracfone

GCR18 — Tue, 08 Aug 2017 01:10:13 GMT

Read the directions several times and have all info ready. I activate my phone online. I am guilty of not paying attention to the directions. As long as you follow the steps, you should be good. The steps are so much easier than they were a couple years ago.

Re: Activating My Tracfone

SouthFlorida321 — Tue, 08 Aug 2017 01:18:12 GMT

@hoosieroriginal YES. Always write down your minutes, text and data in case something goes wrong - I take a picture of it on my phone too! lol. Easiest to use website. It's new and improved.

Re: Activating My Tracfone

Big Sister — Tue, 08 Aug 2017 01:22:43 GMT

The accents can be a problem, but if I am having trouble understanding her/him, I then ask to be transferred to someone in the USA. They can usually do that for me.

Re: Activating My Tracfone

Big Sister — Tue, 08 Aug 2017 01:26:02 GMT

This year I decided to not buy a new TracFone but to keep mine from last year, which I like. (Samsung Core Prime). Since I did not need more mins., text or data, I went online to extend my service days for another year, and I was able to do that for $50.00. So my service is good till Sept. 2018.

Re: Activating My Tracfone

Venezia — Tue, 08 Aug 2017 03:34:38 GMT

I never have any trouble transferring my old phone to my new one. I bought the LG Premier last year for my DH and myself. We both have accounts set up on the Tracfone website.

Logged in, followed the directions and it all went without a hitch. I like that our accounts also lists our history with all our previous phones shown.

I agree with the advice to make a note of your existing minutes and days of service - just in case! I actually put both of our phones on our photocopier and did it that way.

And this last time the advice from the Tracfone rep on QVC, about using the Transfer Wizard to move all my contacts, photos, etc. over - wow! It was so simple and quick. What an improvement from years ago.

Re: Activating My Tracfone

hoosieroriginal — Tue, 08 Aug 2017 11:44:17 GMT

@SouthFlorida321 wrote:
@hoosieroriginal YES. Always write down your minutes, text and data in case something goes wrong - I take a picture of it on my phone too! lol. Easiest to use website. It's new and improved.

@SouthFlorida321 - I had a hard time with the new website at first - didn't know you went to the bottom of that popup offering additional items to check out - couldn't figure where the checkout was.

Re: Activating My Tracfone

Moonlady — Tue, 08 Aug 2017 12:28:42 GMT

I decided to get HSN's LG Fiesta about a month ago since my Premier's one-year service will be up next month. The special price and free s/h were still in effect, too. I always activate via the 800 number, with no problems. Since I still have time on the Premier, I just got a new phone number.

BTW, I love the Fiesta. I'd ordered some great cases, and they arrived before the phone did lol. Are they kidding with all of this "white" with Nougat, though? It's 2017, and COLOR is where it's at! And I don't want to download apps for that, either. Or for the blah, pale icons. Even the options in the Fiesta's replacement icon gallery are nondescript, so I downloaded some pics from the web, then used those, whoch is what I did with the Premier, too. They only show up on the home screen, but that's the screen that's visible most often.

And the fast charge is great!

Re: Activating My Tracfone

Jordan2 — Wed, 09 Aug 2017 00:55:01 GMT

I activated my phone today surprisingly with no problems. I have a Tracfone I keep in the house for emergencies in case the landline phone goes out. It expires at the end of September so I either have to add airtime to it or be on the lookout for a new phone offer. Someone mentioned buying a year's time for $50, I didn't know that is an option. How does one go about doing this?

Re: Activating My Tracfone

Big Sister — Wed, 09 Aug 2017 05:53:10 GMT

@Jordan2 wrote:
I activated my phone today surprisingly with no problems. I have a Tracfone I keep in the house for emergencies in case the landline phone goes out. It expires at the end of September so I either have to add airtime to it or be on the lookout for a new phone offer. Someone mentioned buying a year's time for $50, I didn't know that is an option. How does one go about doing this?

Jordan, I am the poster who bought 365 days of service time the other day and I paid $50.00. Google: "Tracfone extension of service days" and go from there. It may take a bit of looking but that's what I did. Good luck.

I decided not to get a new phone this year and will make that decision next Sept. 2018.

Re: Activating My Tracfone

Jordan2 — Wed, 09 Aug 2017 22:37:21 GMT

@Big Sister wrote:
@Jordan2 wrote:
I activated my phone today surprisingly with no problems. I have a Tracfone I keep in the house for emergencies in case the landline phone goes out. It expires at the end of September so I either have to add airtime to it or be on the lookout for a new phone offer. Someone mentioned buying a year's time for $50, I didn't know that is an option. How does one go about doing this?
Jordan, I am the poster who bought 365 days of service time the other day and I paid $50.00. Google: "Tracfone extension of service days" and go from there. It may take a bit of looking but that's what I did. Good luck.
I decided not to get a new phone this year and will make that decision next Sept. 2018.

@Big Sister, thank you! My year ends at the very end of September. I'm going to wait and see there is a good offer on a phone, if not I will look into the year extension as I really don't need any extra minutes, data, and texts.