topic Re: Changed my mind...QVC DISAPPOINTS in Electronics

Changed my mind...QVC DISAPPOINTS

RJ44 — Wed, 17 May 2017 20:25:14 GMT

Since Monday, I've had fun getting the run-around from qvc and their third party shipping company. I'm so disappointed in the way qvc customer service handles customers. They were nice and sweet at first, but that can change I guess. For such a large order, you would think that they would be a little more attentive...the last woman I spoke to now has told I could be waiting another 2 weeks...if that happens, I'm never shopping through this site again...and every good thing I've ever said about qvc shall be retracted, and exchanged with negativity.

Re: Changed my mind...QVC DISAPPOINTS

Kachina624 — Wed, 17 May 2017 20:34:25 GMT

Since you gave us no clue as to what the problem is, we really can't commiserate with you. If it's something that could actually be fixed, you might post it under Customer Care and ask for help from the moderators.

Re: Changed my mind...QVC DISAPPOINTS

RJ44 — Wed, 17 May 2017 20:44:08 GMT

I'm sorry for not explaining myself...I was just expecting exceptional service the second time around, and that is not what I got. Free shipping through a third party means that the delivery is going to take some time. I've been told different information from different people, and it has led me to believe that that the customer service that qvc provides is a little lackluster at best. When you're placing your order, they are your best friend, but if you call back with any questions/frustration, then the "here to help" facade wears off, quite quickly.

Re: Changed my mind...QVC DISAPPOINTS

meallen616 — Wed, 17 May 2017 20:59:48 GMT

RJ44,

Re: Changed my mind...QVC DISAPPOINTS

NickNack — Wed, 17 May 2017 21:41:31 GMT

If I'm remembering correctly you posted in Customer Care a few days ago about this. Did you order a TV set that finally showed it had been shipped? Then you had to wait for a delivery date? I think you've learned that you should never order electronics like this from QVC. They always are shipped from the vendor and take longer to be delivered. You can usually get better deals by purchasing items like this from other places.

Re: Changed my mind...QVC DISAPPOINTS

RJ44 — Wed, 17 May 2017 21:47:09 GMT

I learned my lesson. Unless fed ex/ups is taking care of shipping the item, it is not going to arrive very quickly...I paid for shipping on all other items, and they came within the week, and now, since I got free shipping on this purchase, I'm getting the run-around and I'm forced to wait. I wish I could've just paid for fed ex to deliver. I'd already be smiling. With the third-party shipping company that qvc uses, I'll be stuck here waiting until next month : (

Re: Changed my mind...QVC DISAPPOINTS

x Hedge — Wed, 17 May 2017 22:54:09 GMT

RJ44 wrote:
Since Monday, I've had fun getting the run-around from qvc and their third party shipping company. I'm so disappointed in the way qvc customer service handles customers. They were nice and sweet at first, but that can change I guess. For such a large order, you would think that they would be a little more attentive...the last woman I spoke to now has told I could be waiting another 2 weeks...if that happens, I'm never shopping through this site again...and every good thing I've ever said about qvc shall be retracted, and exchanged with negativity.

Is this thread supposed to be some sort of guessing game?

I see the original post, which tells us nothing.

I see others have started guessing,

"Are you the one who...?"

"Is this about...?"

Is it Colonel Mustard in the library with a candlestick?

Ok, I'll play.

Is it bigger than a breadbox?

Re: Changed my mind...QVC DISAPPOINTS

noodleann — Wed, 17 May 2017 23:17:02 GMT

@x Hedge wrote:
RJ44 wrote:
Since Monday, I've had fun getting the run-around from qvc and their third party shipping company. I'm so disappointed in the way qvc customer service handles customers. They were nice and sweet at first, but that can change I guess. For such a large order, you would think that they would be a little more attentive...the last woman I spoke to now has told I could be waiting another 2 weeks...if that happens, I'm never shopping through this site again...and every good thing I've ever said about qvc shall be retracted, and exchanged with negativity.

Is this thread supposed to be some sort of guessing game?
I see the original post, which tells us nothing.
I see others have started guessing,
"Are you the one who...?"
"Is this about...?"
Is it Colonel Mustard in the library with a candlestick?
Ok, I'll play.
Is it bigger than a breadbox?

Thanks for the good laugh, @x Hedge. I'm still stuck on "third-party shipper." I wonder whether it's a reference to shipments arranged by drop-shipper and not by QVC. OTOH, it could be the new Bat Boy Drone Company that's trying to give FedEx and DHL a run for their money.

Re: Changed my mind...QVC DISAPPOINTS

RJ44 — Wed, 17 May 2017 23:27:44 GMT

I ordered a television through qvc, and have been suffering the consequences. I've been getting different dates from different people, every time I try to address the situation with either qvc or their third party shipping company. I talked to a man on Monday, who told me that it was in a major city that is about an hour away from me. then I spoke with someone last night, who told me the package is in transit, and I'll get a phone call by Thursday...the waiting game is so much fun 🤡 Then, when I called qvc today, I got attitude from the woman I spoke to, and she said I might not hear anything for another 2 weeks from today. Grrr 🐻

Re: Changed my mind...QVC DISAPPOINTS

Anonymous — Wed, 17 May 2017 23:28:16 GMT

This post has been removed by QVC inappropriate

Re: Changed my mind...QVC DISAPPOINTS

x Hedge — Sat, 07 Jul 2018 17:59:02 GMT

Re: Changed my mind...QVC DISAPPOINTS

RJ44 — Wed, 17 May 2017 23:30:18 GMT

Got the shirt, but the pants...totally forgot about the pants

Re: Changed my mind...QVC DISAPPOINTS

RJ44 — Wed, 17 May 2017 23:39:43 GMT

Ok...was that from qvc? The last order I placed with QVC was 4 electronic items. I paid for the items to ship through fed ex, and I think the longest I waited was about 5 business days...Now, with this order, it was free shipping, through their choice of shipping company, and now I'm playing the waiting game. Perhaps they use a different company for different items

Re: Changed my mind...QVC DISAPPOINTS

Anonymous — Thu, 18 May 2017 00:06:25 GMT

This post has been removed by QVC because it is inappropriate

Re: Changed my mind...QVC DISAPPOINTS

Lapdog — Thu, 18 May 2017 00:45:07 GMT

What is it? The inside of a snail that you decorated?

Re: Changed my mind...QVC DISAPPOINTS

RJ44 — Thu, 18 May 2017 00:53:34 GMT

lol I have no idea...if only I were that creative haha

Re: Changed my mind...QVC DISAPPOINTS

KingstonsMom — Tue, 23 May 2017 15:34:43 GMT

@Nomorebirthdays wrote:
I hope your waiting on a shirt for the next picture you post.

@Nomorebirthdays

Really?? You've never seen a ribbed tank top before?

What a rude, condescending remark to make for absolutely NO reason, especially to a new member.

@RJ44

I apologize for that and welcome to the forums!

Re: Changed my mind...QVC DISAPPOINTS

KingstonsMom — Tue, 23 May 2017 15:35:55 GMT

@RJ44 wrote:
Got the shirt, but the pants...totally forgot about the pants

@RJ44

LOL! Perfect response!