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    <title>topic Re: Computer problems in Electronics</title>
    <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2719016#M32104</link>
    <description>&lt;P&gt;I don't know if that is it,i can tell you this it started when my automatic download of my avast security was to start,i had received a e mail saying it would,well i had no icon for my avast,at bottom of my page, then i started getting , com surrogate,and host processfor windows task has stopped working.&lt;/P&gt;</description>
    <pubDate>Tue, 19 Apr 2016 19:25:15 GMT</pubDate>
    <dc:creator>goldensrbest</dc:creator>
    <dc:date>2016-04-19T19:25:15Z</dc:date>
    <item>
      <title>Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715245#M32062</link>
      <description>&lt;P&gt;I keep getting this, com surrogate has stopped working, then i also get, host process foe windows has stopped working, i did a system restore, what is going on ,please help.&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2016 14:03:53 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715245#M32062</guid>
      <dc:creator>goldensrbest</dc:creator>
      <dc:date>2016-04-18T14:03:53Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715271#M32063</link>
      <description>&lt;P&gt;You have my sympathy.&amp;nbsp; I would just take it in to repair.&amp;nbsp; So very frustrating.&amp;nbsp; Good luck.&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2016 14:13:56 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715271#M32063</guid>
      <dc:creator>Still Raining</dc:creator>
      <dc:date>2016-04-18T14:13:56Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715297#M32064</link>
      <description>&lt;P&gt;My laptop, which just recently reached its average life limit, has been doing strange things for weeks.&amp;nbsp;Lots of annoying techical issues.&amp;nbsp; They all disappear, but then they come back a few hours or days later.&amp;nbsp; Very annoying.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I'm thinking of bypassing repair and adding what that would cost to whatever a new laptop will cost.&amp;nbsp; Just haven't decided on a laptop.&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2016 14:21:04 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715297#M32064</guid>
      <dc:creator>millieshops</dc:creator>
      <dc:date>2016-04-18T14:21:04Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715308#M32065</link>
      <description>&lt;P&gt;Google the error and you'll find all kinds of answers. That's what I do with every error I get.&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2016 14:24:47 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715308#M32065</guid>
      <dc:creator>ChynnaBlue</dc:creator>
      <dc:date>2016-04-18T14:24:47Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715322#M32066</link>
      <description>&lt;P&gt;Could this have something to do with the pop ups wanting me to change to window 10? I just gooled&amp;nbsp; com surrogate has stopped working, still confused.&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2016 14:36:53 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715322#M32066</guid>
      <dc:creator>goldensrbest</dc:creator>
      <dc:date>2016-04-18T14:36:53Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715536#M32073</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;EM&gt;ChynnaBlue wrote:&lt;/EM&gt;&lt;BR /&gt;&lt;P&gt;&lt;EM&gt;Google the error and you'll find all kinds of answers. That's what I do with every error I get.&lt;/EM&gt;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I also do exactly this. &amp;nbsp; There is ALWAYS a ton of information out there. &amp;nbsp; I figure it's the best way to go because I can find information among millions of others, including what's been reported on the Microsoft site and elsewhere.&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2016 15:57:48 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715536#M32073</guid>
      <dc:creator>chickenbutt</dc:creator>
      <dc:date>2016-04-18T15:57:48Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715579#M32074</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.qvc.com/t5/user/viewprofilepage/user-id/24576"&gt;@goldensrbest&lt;/a&gt; wrote:&lt;BR /&gt;&lt;P&gt;Could this have something to do with the pop ups wanting me to change to window 10? I just gooled&amp;nbsp; com surrogate has stopped working, still confused.&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I doubt it has anything to do with the pop up wanting you to upgrade to Win10. Do you have Win7 or Vista?&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2016 16:14:46 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715579#M32074</guid>
      <dc:creator>Nightowlz</dc:creator>
      <dc:date>2016-04-18T16:14:46Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715685#M32075</link>
      <description>&lt;P&gt;Here is one Google result for Windows 8.1 &lt;A title="http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/high-cpu-usage-by-com-surrogate/6c4411e7-2650-4ad9-a4dd-453ebac28b22" href="http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/high-cpu-usage-by-com-surrogate/6c4411e7-2650-4ad9-a4dd-453ebac28b22" target="_blank"&gt;http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/high-cpu-usage-by-com-surrogate/6c4411e7-2650-4ad9-a4dd-453ebac28b22&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;This is an extreme solution. Windows is having a problem with the System 32 files.&lt;/P&gt;&lt;P&gt;&lt;A title="http://www.dell.com/support/Article/us/en/19/DSN_362066/EN" href="http://www.dell.com/support/Article/us/en/19/DSN_362066/EN" target="_blank"&gt;http://www.dell.com/support/Article/us/en/19/DSN_362066/EN&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please have a copy of all data files,photos, favorites in IE etc. to&amp;nbsp;an external HD.&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2016 17:45:32 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715685#M32075</guid>
      <dc:creator>Nuttmeg</dc:creator>
      <dc:date>2016-04-18T17:45:32Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715827#M32076</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.qvc.com/t5/user/viewprofilepage/user-id/932"&gt;@Nightowlz&lt;/a&gt; wrote:&lt;BR /&gt;&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.qvc.com/t5/user/viewprofilepage/user-id/24576"&gt;@goldensrbest&lt;/a&gt; wrote:&lt;BR /&gt;&lt;P&gt;Could this have something to do with the pop ups wanting me to change to window 10? I just gooled&amp;nbsp; com surrogate has stopped working, still confused.&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I doubt it has anything to do with the pop up wanting you to upgrade to Win10. Do you have Win7 or Vista?&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;Windows 7&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2016 17:56:52 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2715827#M32076</guid>
      <dc:creator>goldensrbest</dc:creator>
      <dc:date>2016-04-18T17:56:52Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2716837#M32084</link>
      <description>&lt;P&gt;I have spent most of today,trying to get rid of this, tried so many times to download malware bytes, time and time again i could not get it to download, finally it did, this has not taken care of it.driving me nuts!!!!&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2016 23:39:07 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2716837#M32084</guid>
      <dc:creator>goldensrbest</dc:creator>
      <dc:date>2016-04-18T23:39:07Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2716934#M32085</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.qvc.com/t5/user/viewprofilepage/user-id/24576"&gt;@goldensrbest&lt;/a&gt; wrote:&lt;BR /&gt;&lt;P&gt;I have spent most of today,trying to get rid of this, tried so many times to download malware bytes, time and time again i could not get it to download, finally it did, this has not taken care of it.driving me nuts!!!!&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;This problem is not&amp;nbsp;going away using Malwarebytes. Please do a Google search for a possible solution.&lt;/P&gt;</description>
      <pubDate>Tue, 19 Apr 2016 00:14:43 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2716934#M32085</guid>
      <dc:creator>Nuttmeg</dc:creator>
      <dc:date>2016-04-19T00:14:43Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2718171#M32097</link>
      <description>&lt;P&gt;I have googled so many times,you get different answers as to what it is.&lt;/P&gt;</description>
      <pubDate>Tue, 19 Apr 2016 14:09:57 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2718171#M32097</guid>
      <dc:creator>goldensrbest</dc:creator>
      <dc:date>2016-04-19T14:09:57Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2718314#M32099</link>
      <description>&lt;P&gt;I hope you don't mind my chiming in, &lt;a href="https://community.qvc.com/t5/user/viewprofilepage/user-id/24576"&gt;@goldensrbest﻿&lt;/a&gt;, but this DOES sound like a problem related to the Windows 10 upgrade here.&amp;nbsp; I have Windows 7 as well.&amp;nbsp; What many users don't realize is that MS (without any manual interference by the user) will download Windows 10&amp;nbsp;OS&amp;nbsp;to your computer (in readiness to install it).&amp;nbsp; Now they've even become more aggressive in installing without permission.&amp;nbsp; The errors you're experiencing would seem to be from overloads to the processes mentioned in the errors.&amp;nbsp; I've posted a fix for the Windows 10&amp;nbsp;cleanup in a thread below with information and how it works.&amp;nbsp;&amp;nbsp; I hope you'll give it a try as it's working well for those who have reported back, and I've been running it here for several months.&lt;img id="womanhappy" class="emoticon emoticon-womanhappy" src="https://community.qvc.com/i/smilies/16x16_woman-happy.png" alt="Woman Happy" title="Woman Happy" /&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 19 Apr 2016 20:54:30 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2718314#M32099</guid>
      <dc:creator>Gokat</dc:creator>
      <dc:date>2016-04-19T20:54:30Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2719016#M32104</link>
      <description>&lt;P&gt;I don't know if that is it,i can tell you this it started when my automatic download of my avast security was to start,i had received a e mail saying it would,well i had no icon for my avast,at bottom of my page, then i started getting , com surrogate,and host processfor windows task has stopped working.&lt;/P&gt;</description>
      <pubDate>Tue, 19 Apr 2016 19:25:15 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2719016#M32104</guid>
      <dc:creator>goldensrbest</dc:creator>
      <dc:date>2016-04-19T19:25:15Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2729138#M32193</link>
      <description>&lt;P&gt;Goldensrbest,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It depends on when you purchased it. QVC will take it back and exchange. But not sure when you bought it.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Next, look through your material/user manuals and find the phone number for the computer company and give them a call. It should still be in warranty if your purchase was recent.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Hope this helps,&lt;/P&gt;&lt;P&gt;Janet&lt;/P&gt;</description>
      <pubDate>Sat, 23 Apr 2016 03:43:19 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2729138#M32193</guid>
      <dc:creator>janetj1817</dc:creator>
      <dc:date>2016-04-23T03:43:19Z</dc:date>
    </item>
    <item>
      <title>Re: Computer problems</title>
      <link>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2732681#M32203</link>
      <description>&lt;P&gt;I did not get my computer from qvc, i was able to get the problem i had with my computer figured out.&lt;/P&gt;</description>
      <pubDate>Sun, 24 Apr 2016 14:42:33 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Electronics/Computer-problems/m-p/2732681#M32203</guid>
      <dc:creator>goldensrbest</dc:creator>
      <dc:date>2016-04-24T14:42:33Z</dc:date>
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