topic Re: Driver Update??? in Electronics

Driver Update???

Yardlie — Sat, 26 Mar 2016 16:12:11 GMT

I'm not very good with computers. I still have Windows 7, because when I tried to download Windows 10, it crashed my computer.

Anyway, I keep getting a message from "Driver Update" stating that I need 15 new drivers. It looked official...from Microsoft. When I went to download them, it asked for my credit card. Since when do you need to pay for drivers? Or is this just a scam? I would appreciate any help. Thank you!

Re: Driver Update???

millieshops — Sat, 26 Mar 2016 16:42:08 GMT

Sounds like a scam to me.

Wjhenever I get that kind of possible scam, I do not click. If it looks offical and IS offrcicial, I can sign myself into Microsoft without clicking on any links!!!! If it isn't on the official website, it's a scam for sure.

Re: Driver Update???

Nightowlz — Sat, 26 Mar 2016 18:34:36 GMT

It's a scam or virus of some kind. Never have paid to update a driver. Search online for Driver Update virus or scam & see what you find.

Re: Driver Update???

Nuttmeg — Sat, 26 Mar 2016 20:23:02 GMT

@Nightowlz wrote:
It's a scam or virus of some kind. Never have paid to update a driver. Search online for Driver Update virus or scam & see what you find.

You should run a Anti- Malware program Malwarebytes. https://www.malwarebytes.org/antimalware/

Re: Driver Update???

spent2much — Sat, 26 Mar 2016 20:30:55 GMT

My techie friend has always helped me find drivers online. No charge. And the suggestion to run Malwarebytes is a good one. It's free. Just make sure you're downloading the free one.

Re: Driver Update???

Yardlie — Sat, 26 Mar 2016 22:00:32 GMT

Thank you so much, everyone! I ran the malware scan, and wow...did I have a lot of junk in my computer! I knew I could count on the people on this board to help me!

Re: Driver Update???

Nuttmeg — Sat, 26 Mar 2016 22:08:50 GMT

@Brinklii wrote:
Thank you so much, everyone! I ran the malware scan, and wow...did I have a lot of junk in my computer! I knew I could count on the people on this board to help me!

You may want to consider buying the realtime scanner or run the scanner everyday. The license for the real scanner is for a year.

Re: Driver Update???

Nightowlz — Sat, 26 Mar 2016 23:19:04 GMT

@Nuttmeg wrote:
@Brinklii wrote:
Thank you so much, everyone! I ran the malware scan, and wow...did I have a lot of junk in my computer! I knew I could count on the people on this board to help me!
You may want to consider buying the realtime scanner or run the scanner everyday. The license for the real scanner is for a year.

We use Malwarbytes. Don't know why I did not think of that. We have the paid version. We bought it when it was a one time fee so we don't have to pay the yearly charge.

Re: Driver Update???

Cats3000 — Tue, 29 Mar 2016 14:19:49 GMT

I have only 2 drivers (printer and scanner). I have NEVER paid for an update or even for a new driver downloaded from the manufacturer's website. I suspect you've seen a scam

Re: Driver Update???

Mary Bailey — Tue, 29 Mar 2016 14:26:40 GMT

That came loaded on this new laptop. DS deleted it. There was a lot of junk loaded on here all deleted now.