topic Re: Amazon Prime in Electronics

Amazon Prime

NickNack — Sat, 19 Mar 2016 16:58:41 GMT

I just joined Amazon Prime. I'd been thinking about joining for years. The first thing I want to order says: This item will be sent by ground transportation and may take up to 5 business days to be delivered. That's what it usually is without Amazon Prime. Do many things say this? I was looking forward to two day delivery.

Re: Amazon Prime

deeva — Sat, 19 Mar 2016 17:05:37 GMT

No. I placed an order on a Friday, it was delivered the next day using Amazon Prime.

Re: Amazon Prime

Qgirl26 — Sat, 19 Mar 2016 17:06:08 GMT

Did it say it was Prime Eligible? It must say that for it to arrive in 2 days. Not all items are prime eligible.

Re: Amazon Prime

ID2 — Sat, 19 Mar 2016 17:14:52 GMT

@Qgirl26 wrote:
Did it say it was Prime Eligible? It must say that for it to arrive in 2 days. Not all items are prime eligible.

Yup, Qgirl26 is absolutely right.

Re: Amazon Prime

GCR18 — Sat, 19 Mar 2016 17:16:59 GMT

I only joined prime because there was a membership sale. I wasn't sure if I bought enough to justify it. Turned out I was sick last year and had to rely on online purchases, so it made it worth while. Now that things are back to normal, I haven't used it much. I have noticed many items that don't apply to the two day shipping. I've also noticed items I buy are cheaper elsewhere. Probably shouldn't have, but in January I renewed for another year.

Re: Amazon Prime

NickNack — Sat, 19 Mar 2016 17:27:59 GMT

@ID2 @Qgirl26 Yes, it definitely says Amazon Prime eligible. I actually chose to only pull up Prime items, too.

Re: Amazon Prime

conlt — Sat, 19 Mar 2016 17:29:10 GMT

No I use Prime all of the time and my items come in 2 days.

Re: Amazon Prime

pdlinda — Sat, 19 Mar 2016 17:47:52 GMT

Call their CS and they will surely give you the info you need. I've been a Prime member for years and there has never been ONE TIME when CS didn't address my concern with clarity and speed. They have the best CS in the business from my experience. That's why I spend so much $$ with Amazon Prime.

Re: Amazon Prime

Eileen in Virginia — Sat, 19 Mar 2016 17:55:16 GMT

We've been Amazon Prime members for a few years and really like it. As others have stated, you do have to specify Amazon Prime as a sort for free, 2-day shipping. Even then, there are some items that take longer than 2 days to deliver, but we haven't found that to be the case very often and they're usually clearly marked so you can decide if the delivery timeframe will work for you. Over the years, we've saved enough in shipping fees to renew our Prime membership, even after they increased the annual fee from $25 to $99.

Re: Amazon Prime

Qgirl26 — Sat, 19 Mar 2016 18:02:38 GMT

@Nicknack wrote:
@ID2 @Qgirl26 Yes, it definitely says Amazon Prime eligible. I actually chose to only pull up Prime items, too.

That's really weird then. I would be upset at that too. If it says Amazon Prime eligible, it should come in 2 days. It sounds like an item that should not be consider prime.

Re: Amazon Prime

NickNack — Sat, 19 Mar 2016 18:13:52 GMT

@Qgirl26 wrote:
@Nicknack wrote:
@ID2 @Qgirl26 Yes, it definitely says Amazon Prime eligible. I actually chose to only pull up Prime items, too.
That's really weird then. I would be upset at that too. If it says Amazon Prime eligible, it should come in 2 days. It sounds like an item that should not be consider prime.

@Qgirl26 Not only does it say Amazon Prime, it's available only to Prime members.

Re: Amazon Prime

NickNack — Sat, 19 Mar 2016 18:25:31 GMT

@pdlinda wrote:
Call their CS and they will surely give you the info you need. I've been a Prime member for years and there has never been ONE TIME when CS didn't address my concern with clarity and speed. They have the best CS in the business from my experience. That's why I spend so much $$ with Amazon Prime.

I've been trying to figure out how to call them. I called them once a long time ago and it was hard to figure out what the Customer Service # was. Could someone please tell me how to find the number?

Edited to add: I found the number.

Re: Amazon Prime

NickNack — Sat, 19 Mar 2016 18:27:47 GMT

Well, this is even stranger. When I'm looking at the item and description it still says that it can take 5 business days to be delivered. When I go to checkout though, it says it's guaranteed delivery by March 23, which would be two business days. I think I'm going to go ahead and order it. If it doesn't come on time I will call Amazon Customer Service and ask them about it.

Thanks everyone, for your help!

Re: Amazon Prime

KYToby — Sat, 19 Mar 2016 18:28:11 GMT

There are some items which must be shipped via ground transportation by law. In these cases, there are no exceptions.

This item could be one of those which requires ground transportation but ships for free with Prime. Hopefully, Amazon will be able to provide some clarification.

Re: Amazon Prime

hckynut — Sat, 19 Mar 2016 19:47:58 GMT

@NickNack

Have been Prime for almost 3 years now. The item you purchase has to have the word "Prime" in the description.

hckynut(john)

Re: Amazon Prime

NickNack — Sat, 19 Mar 2016 20:07:45 GMT

@hckynut wrote:

@Nicknack

Have been Prime for almost 3 years now. The item you purchase has to have the word "Prime" in the description.

hckynut(john)

@hckynut It's an item exclusively for Prime members. Beside the listed price it says Prime. Anyway, when I started the check-out process it showed that it would arrive in two business days. On the page with the description is where it said it could be five business days. I didn't order it. I just picked a different brand that indicated two day shipping.

Re: Amazon Prime

chickenbutt — Sat, 19 Mar 2016 20:24:04 GMT

Could it have been that you weren't logged in to your account when you initially landed on the item? That could have it show a non-Prime ETA.

Just a thought.

Re: Amazon Prime

mima — Sat, 19 Mar 2016 20:46:51 GMT

I ordered a shirt for DH and it said "not in stock" will ship Prime when it becomes in stock. After 30 days of waiting, I got an email that said it was still not in stock and did I want to continue waiting. I really want that shirt, so I'm waiting. I'm thinking it won't probably ever ship, but we'll see.

Re: Amazon Prime

Cha1k — Sat, 19 Mar 2016 21:11:07 GMT

@Nicknack wrote:
@pdlinda wrote:
Call their CS and they will surely give you the info you need. I've been a Prime member for years and there has never been ONE TIME when CS didn't address my concern with clarity and speed. They have the best CS in the business from my experience. That's why I spend so much $$ with Amazon Prime.

I've been trying to figure out how to call them. I called them once a long time ago and it was hard to figure out what the Customer Service # was. Could someone please tell me how to find the number?

Edited to add: I found the number.

Glad you found it @NickNack. It can be difficult to locate on the Amazon site. I seldom need to call customer service, but I did put the number in my phone contact list. Here it is for anyone who might need it:

(866) 216-1072

Re: Amazon Prime

Lyttlewyng — Sat, 19 Mar 2016 21:13:00 GMT

I've been a Prime member for years as well.

Could the alert about the item taking as long as five business days be for the non Prime members? I've run across similar situations but I've always received my purchase in the two days service. I was curious about the same day delivery now offered on some items and gave it a try. For a little extra fee, I received my purchase in late afternoon the same day ordered. Pretty cool! The extra nominal fee, I chalk up to a "convenience fee".