topic Re: TSV With Printer? in Electronics

TSV With Printer?

Angel1948 — Fri, 28 Aug 2015 22:33:35 GMT

I did order this and got it this Tuesday. I read that this is an older model and read that Intel is bertter. Since this is older would it be better to return it and buy a differnt Laptop? I know absoluty nothing about PC's and would appreciate any help I can get.

I didn't need the printer either because I already have a Canon. I do want one that will last a long time .

Thanks

Re: TSV With Printer?

Angel1948 — Fri, 28 Aug 2015 22:37:58 GMT

Plus about half the time when I try to print something, nothing was sent to the printer, don't know what the deal is that either, I don't know if it is this laptop?

Re: TSV With Printer?

millieshops — Fri, 28 Aug 2015 23:26:11 GMT

Have you downloaded your printer's driver onto the new laptop?

Re: TSV With Printer?

Angel1948 — Fri, 28 Aug 2015 23:38:20 GMT

Yes, I called Canon CS yesterday and she helped me with all of that. I tried to print earlier and it wouldn't send it to the printer, so I shut it down and restarted it and tried pringting and it sent it to the printer and it worked ater I restarted it ., its just sometimes it prints and then right after it won't send it to the printer.

Re: TSV With Printer?

millieshops — Fri, 28 Aug 2015 23:45:20 GMT

Hoepfully someone who knows more will chime in -- you got the grand total of my knowledge - not very much! Sorry.

Re: TSV With Printer?

Angel1948 — Fri, 28 Aug 2015 23:49:14 GMT

I just tried printing different emails and each time it said nothing was sent to the printer, I shouldn't have to shut it down and restart it each time, something is messed up.

sure thinking about returning this and go hunt for a different one.

Re: TSV With Printer?

Nuttmeg — Sat, 29 Aug 2015 07:11:32 GMT

@Angel1948 wrote:
I just tried printing different emails and each time it said nothing was sent to the printer, I shouldn't have to shut it down and restart it each time, something is messed up.
sure thinking about returning this and go hunt for a different one.

You can look for help at HP YouTube support videos https://www.youtube.com/channel/UCHranSHHa1qo6Pg4JStkL7Q

or at the HP site using the printer's number.

Re: TSV With Printer?

glb613 — Sat, 29 Aug 2015 09:20:48 GMT

Do yourself a favor and return it.

Re: TSV With Printer?

Angel1948 — Sat, 29 Aug 2015 13:21:46 GMT

I'm not using the HP printer that came with the laptop, I'm using a wireless Canon printer I bought about 5 months ago. I did download the driver for windows 10 a couple of days ago with the he help from CS with Canon.