topic Re: Windows 10 update problems - Need advice and help in Electronics

Windows 10 update problems - Need advice and help

bonnielu — Tue, 04 Aug 2015 00:02:27 GMT

I got the message I could download Windows 10. I had Windows 8.1. I was excited to do so. Easy But

1. Got stuck in airplane mode and could not get out of it Could not connect to the Internet

2. Could not copy important files with drive. Used a portable MY PASSPORT backup device instead.

3. Took Windows 10 off and went back to Windows 8.. then also could not connect to Internet.

I could try again but have no clue why my computer which is about 4 years old (desktop) was so difficult.

Wish I could have adjusted the airplane mode and then I would have been enjoying Windows 10. Now I have to get help, advice, or just forget it.

I did manage to make the connection to the Internet on Windows 8 but it took over an hour to get it to work. Wanted passwords and mine didn't work.

Re: Windows 10 update problems - Need advice and help

millieshops — Tue, 04 Aug 2015 00:46:00 GMT

No advice, just sympathy.

I was actually very happy to be told my laptop is too old to update. I'll eventually get a new one, but I'm hoping mine will live until some of the 10 bugs are worked out.

Re: Windows 10 update problems - Need advice and help

stevieb — Tue, 04 Aug 2015 00:59:50 GMT

Windows strikes again...

Re: Windows 10 update problems - Need advice and help

Twixy — Tue, 04 Aug 2015 01:45:05 GMT

I read something from Consumers Report that said Microsoft isn't upgrading to Windows 10 through emails, it's a scam.

Re: Windows 10 update problems - Need advice and help

bonnielu — Tue, 04 Aug 2015 02:13:22 GMT

No it was a real upgrade. It just didn't work for me. I called Comcast. They tried to help me. I called a computer service (Geek Squad) and they tried to help and then told me to bring the computer in to a local Best Buy. I called someone who helps me for a big fee. All he wanted to do was come over in a day or so. Not looking to pay someone when all I need is good information for me to handle it myself.

I managed to restore to Windows 8, and then fix the connection issues myself... finally.

Kind of hard to update drivers and whatever if the reason you need to update is the Internet does not connect. The upgrade should have fixed the issue and allowed the program to work. My computer is not that old.

Re: Windows 10 update problems - Need advice and help

Bhvbum — Tue, 04 Aug 2015 02:34:37 GMT

There is no way Consumer Report says that. This is a free upgrade to Windows 10. It is not by email but over internet. You had to reserve to get first dibs which many folks including me did. No problems but took long time because my internet connection was slow.

Re: Windows 10 update problems - Need advice and help

Nuttmeg — Tue, 04 Aug 2015 02:57:27 GMT

@Bhvbum wrote:
There is no way Consumer Report says that. This is a free upgrade to Windows 10. It is not by email but over internet. You had to reserve to get first dibs which many folks including me did. No problems but took long time because my internet connection was slow.

Window 10 and slow internet connections. http://thehackernews.com/2015/08/windows-10-update.html

Re: Windows 10 update problems - Need advice and help

glb613 — Tue, 04 Aug 2015 09:24:04 GMT

See if you can do a system restore to a date before you did the windows 10 update.

I've done operating system updates with my Apple computers but I never did it when I used Windows. I always bought a new computer with the latest operating system. By getting a new computer, I knew it was compatible with the latest operating system.

Be advised, just because your computer can handle Windows 10, it doesn't mean your software will. Check it out before installing it.

Re: Windows 10 update problems - Need advice and help

Dusty1 — Tue, 04 Aug 2015 13:08:26 GMT

I'm sorry. I didn't mind Windows 7. I hated. HATED, Windows 8. I am so haappyy with 10. My laptop works so much better & I feel like I know what I am doing on it, again.

Re: Windows 10 update problems - Need advice and help

Twixy — Tue, 04 Aug 2015 16:06:37 GMT

Consumer Reports most certainly DID say that! Look before you leap!!!

Re: Windows 10 update problems - Need advice and help

bonnielu — Tue, 04 Aug 2015 18:13:11 GMT

I am back to Windows 8.1. At least I can get to the Internet. I will wait a bit and make a decision. Perhaps I will get a new computer or perhaps I will get help getting Windows 10. What I saw I liked. However it would have been nice not to be stuck in Airplane mode. Luckily I could go back and finally fix the connection to the Internet.

Re: Windows 10 update problems - Need advice and help

apple1964 — Mon, 10 Aug 2015 13:10:37 GMT

I got my update from windows and or microsoft... it is a small square icon on the right side of the computer. I have two computers both laptops one is a two year old Toshiba which I updated over 7 thousand updates which spun around for hours until I had to reset my computer and hide the dreaded win10 . My other computer is a brand new HP which it did not load on either. I am glad of that. I installed win7 on both my computers and it works just fine. I dont need all that new technology and from the reviews [not here] more bad then good. And both my computers should have worked with this new windows program. No need to figure that out Windows stinks!

Re: Windows 10 update problems - Need advice and help

KingstonsMom — Fri, 14 Aug 2015 21:15:41 GMT

@Twixy wrote:
Consumer Reports most certainly DID say that! Look before you leap!!!

Not to be snarky, but so should you, since the OP never said she did this upgrade through an email.

Just sayin'.......

Re: Windows 10 update problems - Need advice and help

Nicecupoftea — Wed, 26 Aug 2015 00:36:24 GMT

If you have an HP computer, they have a site for help with Windows 10. It is hp.com/windows10. Some other brands might have similar help sites.