topic Re: Windows Help in Electronics

Windows Help

disneynut57 — Thu, 30 Jul 2015 20:22:46 GMT

Long story short, I downloaded Windows 10 then decided to go back to Windows 8. My screen is frozen. HP wants a couple of legs to help.

Thanks.

Re: Windows Help

ChynnaBlue — Thu, 30 Jul 2015 20:40:07 GMT

Long story too short.

What's on your frozen screen? Did you try to reboot?

Try calling Microsoft to see if they will help you for an arm instead of a couple of legs.

Re: Windows Help

cowboy sam — Thu, 30 Jul 2015 20:39:06 GMT

I hope rebooting helps...

I didn't want to reserve a copy for that reason..in case i didn't like it or computer problems.

I hope you can get this resolved a.s.a.p.

Re: Windows Help

chickenbutt — Thu, 30 Jul 2015 20:47:27 GMT

I could be wrong, but I don't think you can go back once you upgrade the operating system.

Re: Windows Help

ChynnaBlue — Thu, 30 Jul 2015 20:48:38 GMT

@chickenbutt wrote:
I could be wrong, but I don't think you can go back once you upgrade the operating system.

Apparently Microsoft promised that you could. But I don't know if they explained HOW.

Re: Windows Help

chickenbutt — Thu, 30 Jul 2015 20:53:09 GMT

ChynnaBlue wrote:
chickenbutt wrote:
I could be wrong, but I don't think you can go back once you upgrade the operating system.

Apparently Microsoft promised that you could. But I don't know if they explained HOW.

Yikes! I hope they make good on that, then! I'd be afraid that going back and forth could easily cause some less-than-fixable problems, though.

Re: Windows Help

glb613 — Thu, 30 Jul 2015 21:38:57 GMT

Use the recovery disks you made when the computer was new. This will only be a good idea if you perform a backup the computer before you updated to Windows 10.

Re: Windows Help

disneynut57 — Thu, 30 Jul 2015 21:43:43 GMT

My home screen is frozen. Rebooting does not help.

Recovery disk? Not sure if I have that.

On hold with Microsoft. Almost 1 hour wait.

Re: Windows Help

momtochloe — Thu, 30 Jul 2015 21:48:23 GMT

@chickenbutt wrote:
@ChynnaBlue wrote:
@chickenbutt wrote:
I could be wrong, but I don't think you can go back once you upgrade the operating system.

Apparently Microsoft promised that you could. But I don't know if they explained HOW.

Yikes! I hope they make good on that, then! I'd be afraid that going back and forth could easily cause some less-than-fixable problems, though.

This link gives a pretty clear picture of what versions can and cannot go back once 10 is installed:

http://www.tomshardware.com/faq/id-2738057/uninstall-windows.html

Re: Windows Help

disneynut57 — Thu, 30 Jul 2015 22:04:36 GMT

I did that exactly

Re: Windows Help

Nightowlz — Fri, 31 Jul 2015 23:40:05 GMT

DH is backing our computers up on an external hard drive. If we have any problems we can put it back like it was.

Re: Windows Help

lovescats — Mon, 03 Aug 2015 02:05:24 GMT

I don't know if this page will be any help or not

http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

Re: Windows Help

cowboy sam — Fri, 07 Aug 2015 18:22:55 GMT

I didn't reserve a windows 10 0n my hp windows 7

today running my paid Avast it has found 4 files they can't check.

one is: $windowsBT/sourses/safe os.SAFEOS.Mount/ Windows/Boot/PXE/abortpxe.com

I looked and i noticed i have 5 windows 10 files that failed to download?? huh??

What should i do???Can any one advise me?

thanks