topic Re: kindle fire internet help needed in Electronics

kindle fire internet help needed

Angry Bird — Sun, 29 Mar 2015 19:27:41 GMT

I am trying to reconnect my internet...Mayday requires internet connection so that isn't possible....when I go put in my password in settings and try to connect to internet the buttons say cancel or connect but connect is faded out....HELP! Can anyone be of assistance?

Re: kindle fire internet help needed

GCR18 — Sun, 29 Mar 2015 20:09:42 GMT

All I can think of is deleting your internet connection and adding it back. I have AT&T uverse and have had to do that.

Re: kindle fire internet help needed

Angry Bird — Sun, 29 Mar 2015 21:01:32 GMT

Thank you but can you be of some help and let me know how to delete it?

Re: kindle fire internet help needed

GCR18 — Sun, 29 Mar 2015 21:38:05 GMT

I just looked a my new kindle fire and it's not the same as my older model. I don't want to give you the wrong info. You would be better off going to amazon with your issue. The have a kindle forum where technical people answer the questions. Or if you click on help in the top of the screen, you will get the option to talk with someone. They ask for your phone number and call you back. I went the forum route once and had an answer pretty quick.

Re: kindle fire internet help needed

this is my nic — Sun, 29 Mar 2015 21:42:40 GMT

Call Amazon, they are very helpful!

Re: kindle fire internet help needed

Angry Bird — Sun, 29 Mar 2015 23:19:05 GMT

As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

Re: kindle fire internet help needed

AuntG — Mon, 30 Mar 2015 01:26:29 GMT

When we get our TSV Kindle, we had a huge problem connecting, and I thought "what good is Mayday". However, we called Amazon and one of those same techs helped us get it working.

Re: kindle fire internet help needed

lainey1 — Mon, 30 Mar 2015 02:26:22 GMT

Amazon customer service = 888-280-3321

Re: kindle fire internet help needed

Cha1k — Mon, 30 Mar 2015 06:20:43 GMT

On 3/29/2015 Angry Bird said:
As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

If you cannot get on the Internet to search for the Amazon phone number how are you posting on this forum?

Re: kindle fire internet help needed

SundayMonday — Mon, 30 Mar 2015 08:13:36 GMT

You can do like I did, erase everything personal and send it back to QVC. They were johnny on the spot to give me a refund. Kindle was just a big mess for me, but QVC was top notch.

Re: kindle fire internet help needed

NYC Susan — Mon, 30 Mar 2015 09:00:48 GMT

On 3/29/2015 Cha1k said:
On 3/29/2015 Angry Bird said:
As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

If you cannot get on the Internet to search for the Amazon phone number how are you posting on this forum?

That's my question too!

Re: kindle fire internet help needed

Nuttmeg — Mon, 30 Mar 2015 10:27:21 GMT

This is a link to a Kindle help page. http://www.amazon.com/gp/help/customer/display.html/?nodeId=200127470

This site should have startup videos.

Re: kindle fire internet help needed

glb613 — Mon, 30 Mar 2015 11:08:19 GMT

On 3/30/2015 NYC Susan said:
On 3/29/2015 Cha1k said:
On 3/29/2015 Angry Bird said:
As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

If you cannot get on the Internet to search for the Amazon phone number how are you posting on this forum?

That's my question too!

Most people have more than one device.

Re: kindle fire internet help needed

gardenman — Mon, 30 Mar 2015 13:05:09 GMT

On 3/30/2015 glb613 said:
On 3/30/2015 NYC Susan said:
On 3/29/2015 Cha1k said:
On 3/29/2015 Angry Bird said:
As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

If you cannot get on the Internet to search for the Amazon phone number how are you posting on this forum?

That's my question too!

Most people have more than one device.

Way more than one device in many cases. Computers, cell phones, video game consoles, e-readers, televisions and some blu-ray players now even include full Internet browsers. It's not hard to get on the Internet these days.

Back to the original problem, I'd first recommend completely shutting down the tablet and then rebooting it and trying again. That might be all it takes to solve the issue. This sounds more like a software issue than anything to me and buggy software gets fixed by rebooting. If that doesn't work then double check to be sure you're following the correct procedure. Once you've entered the password be sure you hit the "enter" key on the pop-up keyboard so that the keyboard goes away. The tablet may be waiting for you to do that before it enables the "connect" button. Also check to be sure you're entering the password correctly. If none of that works, then call Amazon and they'll help you out.

Re: kindle fire internet help needed

NYC Susan — Mon, 30 Mar 2015 23:16:43 GMT

On 3/30/2015 glb613 said:
On 3/30/2015 NYC Susan said:
On 3/29/2015 Cha1k said:
On 3/29/2015 Angry Bird said:
As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

If you cannot get on the Internet to search for the Amazon phone number how are you posting on this forum?

That's my question too!

Most people have more than one device.

Yes, I realize that. But here's what she wrote:

As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

Why couldn't she get it herself on whatever device she was using to post here?

Not a big deal - I just think a few of us are curious.

Re: kindle fire internet help needed

glb613 — Mon, 30 Mar 2015 23:29:11 GMT

On 3/30/2015 NYC Susan said:
On 3/30/2015 glb613 said:
On 3/30/2015 NYC Susan said:
On 3/29/2015 Cha1k said:
On 3/29/2015 Angry Bird said:
As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

If you cannot get on the Internet to search for the Amazon phone number how are you posting on this forum?

That's my question too!

Most people have more than one device.

Yes, I realize that. But here's what she wrote:

As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

Why couldn't she get it herself on whatever device she was using to post here?

Not a big deal - I just think a few of us are curious.

How long have you been posting on this board? Most people could find the answers to their questions doing a Google search but come here instead. I've done a Google search and still came here.

Re: kindle fire internet help needed

Lynnj — Tue, 31 Mar 2015 04:42:56 GMT

On 3/29/2015 Cha1k said:
On 3/29/2015 Angry Bird said:
As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

If you cannot get on the Internet to search for the Amazon phone number how are you posting on this forum?

Lol I was thinking the same thing. Hope OP got up and running by now.

Re: kindle fire internet help needed

NYC Susan — Tue, 31 Mar 2015 04:48:51 GMT

On 3/30/2015 glb613 said:
On 3/30/2015 NYC Susan said:
On 3/30/2015 glb613 said:
On 3/30/2015 NYC Susan said:
On 3/29/2015 Cha1k said:
On 3/29/2015 Angry Bird said:
As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

If you cannot get on the Internet to search for the Amazon phone number how are you posting on this forum?

That's my question too!

Most people have more than one device.

Yes, I realize that. But here's what she wrote:

As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

Why couldn't she get it herself on whatever device she was using to post here?

Not a big deal - I just think a few of us are curious.

How long have you been posting on this board? Most people could find the answers to their questions doing a Google search but come here instead. I've done a Google search and still came here.

It doesn't sound like that kind of situation at all. It sounds as though she's saying she needs help getting the phone number because she has no internet. In fact, that's exactly what she said in response to someone's advice that she call Amazon - She can't call them because she doesn't have internet and can't get the number.

I'm not the only person questioning this. And - as I said - it's not a big deal. Just curiosity.

Re: kindle fire internet help needed

Lynnj — Tue, 31 Mar 2015 05:41:02 GMT

On 3/30/2015 NYC Susan said:
On 3/30/2015 glb613 said:
On 3/30/2015 NYC Susan said:
On 3/30/2015 glb613 said:
On 3/30/2015 NYC Susan said:
On 3/29/2015 Cha1k said:
On 3/29/2015 Angry Bird said:
As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

If you cannot get on the Internet to search for the Amazon phone number how are you posting on this forum?

That's my question too!

Most people have more than one device.

Yes, I realize that. But here's what she wrote:

As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

Why couldn't she get it herself on whatever device she was using to post here?

Not a big deal - I just think a few of us are curious.

How long have you been posting on this board? Most people could find the answers to their questions doing a Google search but come here instead. I've done a Google search and still came here.

It doesn't sound like that kind of situation at all. It sounds as though she's saying she needs help getting the phone number because she has no internet. In fact, that's exactly what she said in response to someone's advice that she call Amazon - She can't call them because she doesn't have internet and can't get the number.

I'm not the only person questioning this. And - as I said - it's not a big deal. Just curiosity.

I agree, and that is how I read the OP response also. But now that I think about it, I think OP thinks that she needs to be using the kindle to locate Amazon contact info or contact them. Since no internet, obviously not using, and thus unable to locate info or comtact them. I guess? Just trying to make sense out of it.

Re: kindle fire internet help needed

NYC Susan — Tue, 31 Mar 2015 05:47:57 GMT

On 3/30/2015 Lynnj said:
On 3/30/2015 NYC Susan said:
On 3/30/2015 glb613 said:
On 3/30/2015 NYC Susan said:
On 3/30/2015 glb613 said:
On 3/30/2015 NYC Susan said:
On 3/29/2015 Cha1k said:
On 3/29/2015 Angry Bird said:
As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

If you cannot get on the Internet to search for the Amazon phone number how are you posting on this forum?

That's my question too!

Most people have more than one device.

Yes, I realize that. But here's what she wrote:

As I stated in original post....I am not able to get internet...Can someone give me the phone # to Amazon...Again, thank you...

Why couldn't she get it herself on whatever device she was using to post here?

Not a big deal - I just think a few of us are curious.

How long have you been posting on this board? Most people could find the answers to their questions doing a Google search but come here instead. I've done a Google search and still came here.

It doesn't sound like that kind of situation at all. It sounds as though she's saying she needs help getting the phone number because she has no internet. In fact, that's exactly what she said in response to someone's advice that she call Amazon - She can't call them because she doesn't have internet and can't get the number.

I'm not the only person questioning this. And - as I said - it's not a big deal. Just curiosity.

I agree, and that is how I read the OP response also. But now that I think about it, I think OP thinks that she needs to be using the kindle to locate Amazon contact info or contact them. Since no internet, obviously not using, and thus unable to locate info or comtact them. I guess? Just trying to make sense out of it.

I think you could be right.