topic Re: New update for Apple in Electronics

New update for Apple

yellowkitty — Sun, 15 Mar 2015 19:16:51 GMT

It says fix for Apple Watch. But when I went to back up Iphone and Ipad say lost and having trouble with phone and pad and reset ! Not doing that ! The last time I lost pictures, just waiting to see what happens.

Re: New update for Apple

jaxs mom — Sun, 15 Mar 2015 19:57:52 GMT

I updated a few days ago and it was fine.

Re: New update for Apple

yellowkitty — Sun, 15 Mar 2015 20:22:10 GMT

Thanks , Jaxs Mom I won't do the back up. My daughter just said the same thing.

Re: New update for Apple

Lilysmom — Sun, 15 Mar 2015 21:43:32 GMT

I updated with no issues that I am aware of. LM

Re: New update for Apple

glb613 — Sun, 15 Mar 2015 22:34:45 GMT

On 3/15/2015 yellowkitty said:
Thanks , Jaxs Mom I won't do the back up. My daughter just said the same thing.

You should do a backup on a regular basis. That is especially true when updating an operating system. You wouldn't have lost pictures had you done a backup.

Re: New update for Apple

Sunshine Kate — Sun, 15 Mar 2015 22:38:12 GMT

Are you talking about the update for the iPhone? If so, I didn't know anything could be backed up.

Re: New update for Apple

glb613 — Sun, 15 Mar 2015 23:21:43 GMT

On 3/15/2015 Sunshine Kate said:
Are you talking about the update for the iPhone? If so, I didn't know anything could be backed up.

You can back up to the cloud or your computer. It should be done on a regular basis. The same is true with your computer and tablet. If you have anything on your devices you can't afford to lose, get in a habit of making regular backups.

Re: New update for Apple

gidgetgh — Sun, 15 Mar 2015 23:27:31 GMT

I backed up my phone and two iPads a few days ago and had no problems.

Re: New update for Apple

dionline — Sun, 15 Mar 2015 23:33:46 GMT

Updated my iMac yesterday w/o incident. Updating my iPhone 5s right now. I have my fingers crossed but anticipate no probs.

Yep, iPhone now updated with no problems. I love that!!

Re: New update for Apple

yellowkitty — Mon, 16 Mar 2015 04:29:20 GMT

I do back up all the time . But when I lost the pictures is when they redid everything and it went different on the Iphones.

Re: New update for Apple

Lynnj — Mon, 16 Mar 2015 05:41:05 GMT

Did mine a few days ago with no problems. Seems to have fixed some things I was having problems with, especially my internet going in and out throughout the day. I will need to continue to watch that next week, but I did find it odd the day after I updated the Internet didn't go out once. I am also finding that Safari is much faster. One other thing about safari, before the update, whenever on safari there was a spinning wheel at the top left constantly. Since update, no spinning wheel. Page open, I connect, wheel stops spinning. Looks like Apple,is finally fixing things, and I hope it continues.

Re: New update for Apple

glb613 — Mon, 16 Mar 2015 11:13:32 GMT

On 3/15/2015 Lynnj said: Did mine a few days ago with no problems. Seems to have fixed some things I was having problems with, especially my internet going in and out throughout the day. I will need to continue to watch that next week, but I did find it odd the day after I updated the Internet didn't go out once. I am also finding that Safari is much faster. One other thing about safari, before the update, whenever on safari there was a spinning wheel at the top left constantly. Since update, no spinning wheel. Page open, I connect, wheel stops spinning. Looks like Apple,is finally fixing things, and I hope it continues.

Same here. I was considering getting a new router because of the problems.

Re: New update for Apple

glb613 — Mon, 16 Mar 2015 11:37:00 GMT

On 3/15/2015 yellowkitty said:
I do back up all the time . But when I lost the pictures is when they redid everything and it went different on the Iphones.

If you had a backup, you wouldn't have lost the pictures. You really need to look at how you backup your devices. This is especially true for people who use their phone to take pictures.

Re: New update for Apple

NanaLinda — Mon, 16 Mar 2015 11:41:13 GMT

I did the update on my iPad Air and for the very first time, it freeezes up, plus there's no sound.

Is there a way to go back?

Re: New update for Apple

dooBdoo — Mon, 16 Mar 2015 21:19:46 GMT

I updated my iPad, iPhone and iMac the day the new software was released. So far, no problems and I agree with Lynnj, I see some improvements.

I urge everyone to perform frequent backups if you value anything on your device. And it's especially important to do a backup prior to installing any updates.

NanaLinda, Do you have no sound at all on anything?

When does the device freeze up (what are you doing when it happens), and how often is this occurring?

Re: New update for Apple

kzeks — Tue, 17 Mar 2015 01:55:25 GMT

Apple had problems for 2 days last week...

Re: New update for Apple

Lynnj — Tue, 17 Mar 2015 04:37:10 GMT

On 3/16/2015 Kzeks said:
Apple had problems for 2 days last week...

Yes they did. The Apple Store and iTunes went down. Something about the DNS servers on Apples end. I mentioned above the problems I has with my internet going in and out. Before the update, I would check logs on my Mac, and saw all kinds on DNS error messages. I knew it was something Internet. But didn't know how to fix it. Now I see that Apple did something in this update to fix the DNS with our connections and routers, because I instantly saw my connection staying connected, but I laughed because that fix messed up their own servers. I wonder how much money they lost during the 24 hours people couldn't logon to iTunes and App Store to buy things? But....as far as an update. I noticed my internet went out today at 3:15 this afternoon, but it came right back. Before the update my internet would go off/on all day, starting very early in the morning when I logged on to start work. So only having it happen once today is an improvement, but I didn't notice it go out all weekend. I hope what happened today isn't the start of something again. I will continue to monitor.

Re: New update for Apple

NanaLinda — Fri, 20 Mar 2015 15:02:27 GMT

dooBdoo, it freezes at random times, but will come out of it after 30 seconds or so. Very irritating!

As for the sound, no, there was no sound at all but I'm embarrassed to say that I failed to check the tiny mute switch above the volume switches. I know I didn't switch that to mute, so I wonder if it happened during the update. Anyway, I'd never have know it was there except a pop-up informed me that the device was on mute, and how to correct it.

That problem is solved but it's still freezing up when it wants to.

Re: New update for Apple

dooBdoo — Fri, 20 Mar 2015 19:08:41 GMT

Hi, NanaLinda! I'm glad the sound is fixed. Don't be embarrassed, I remember doing the same thing on my iPhone not that long ago.

Not sure if you've tried these, but since it's not specific to certain apps here are some basic things to do to see if the random freeze-up will stop:

Close apps running in the background: http://www.wikihow.com/Close-iPhone,-iPad,-and-iPod-Touch-Apps

Clear Safari cookies, data, history: Go to Settings, Safari, and tap "Clear History and Website Data"

Restart or do a hard reset of the device: https://support.apple.com/en-us/HT201559

You also might want to take a look at the usage (under Settings, General, Usage) to see if you have any storage problems. Also, be sure to sync/backup your device regularly -- that's good protection and also it cleans out some of the diagnostic and usage data that accumulates pretty quickly (you can view it under Settings, Privacy, Diagnostics & Usage, Diagnostics & Usage Data).

I'm sure I'm leaving something out and others will have more tips, but these are the first I'd check out. hth!

Re: New update for Apple

NanaLinda — Sat, 21 Mar 2015 19:12:51 GMT

dooBdoo, Thank you so much for taking the time to type your response and help advice.

I'm going to follow your instructions and I'm sure it will be helpful.

Have a wonderful weekend.