topic Re: help with pop up on computer in Electronics

help with pop up on computer

Jessa9 — Thu, 29 Jan 2015 03:33:15 GMT

I never got this before and I do not no anything about computers. There is a box popping up saying Do you want to allow the following program to make changes to this computer?

Program Name Microsoft Windows

Verified Publisher Microsoft Corp

File Origin Hard Drive on this computer

Should I hit yes

I know I am dumb but please help

Thanks

Re: help with pop up on computer

LTT1 — Thu, 29 Jan 2015 03:39:56 GMT

Are you trying to install something? a program, for instance. My Norton virus/internet protection asks me this when I am trying to install a program.

Re: help with pop up on computer

Jessa9 — Thu, 29 Jan 2015 03:41:51 GMT

No it keeps popping up. Thank you so much for responding lovestoteach. I just feel so dumb.

Re: help with pop up on computer

LTT1 — Thu, 29 Jan 2015 03:42:06 GMT

wait for dooBdoo or one of the tekkies... this may be windows asking you if it is OK to make changes to your computer... this might be a necessary change that you DO want...

Sorry I couldn't be of more help... if it is a Windows/Microsoft message, it sounds legit. But since you have never gotten this message before, it could be a virus that you don't want to respond to.

I entered the words from your message

Program Name Microsoft Windows

Verified Publisher Microsoft Corp

File Origin Hard Drive on this computer

and some interesting information came up from others that had gotten the same msg.

Re: help with pop up on computer

Jessa9 — Thu, 29 Jan 2015 03:43:07 GMT

Thanks Lovestoteach.

Re: help with pop up on computer

Rabid1 — Thu, 29 Jan 2015 05:35:08 GMT

On 1/28/2015 JESSA said:
I never got this before and I do not no anything about computers. There is a box popping up saying Do you want to allow the following program to make changes to this computer?

Program Name Microsoft Windows

Verified Publisher Microsoft Corp

File Origin Hard Drive on this computer

Should I hit yes

I know I am dumb but please help

Thanks

Do you have auto updates enabled? It is possibly an update that has downloaded, but there should be more information. The safest rule of thumb is if you didn't initiate it, don't click it. You can run your anti-virus with a full scan and see if it finds anything.

The next time it pops up click on show details and it will give you the location of the file. That tells a lot.

Re: help with pop up on computer

Lynnj — Thu, 29 Jan 2015 07:28:35 GMT

It looks like it's an update from Microsoft. If you have auto updates turned on, then your computer is downloading and installing updates without you doing anything. how long have you had the computer? I ask because if you had auto updates on for a long time without knowing, why this one update all of a sudden is asking your permission? Is there any other information listed on the pop up...I'd be curious to know more before saying you are safe to click on it.

Re: help with pop up on computer

Lynnj — Thu, 29 Jan 2015 07:29:31 GMT

On 1/28/2015 Rabid1 said:
On 1/28/2015 JESSA said:
I never got this before and I do not no anything about computers. There is a box popping up saying Do you want to allow the following program to make changes to this computer?

Program Name Microsoft Windows

Verified Publisher Microsoft Corp

File Origin Hard Drive on this computer

Should I hit yes

I know I am dumb but please help

Thanks

Do you have auto updates enabled? It is possibly an update that has downloaded, but there should be more information. The safest rule of thumb is if you didn't initiate it, don't click it. You can run your anti-virus with a full scan and see if it finds anything.

The next time it pops up click on show details and it will give you the location of the file. That tells a lot.

Good advice!

Re: help with pop up on computer

Jessa9 — Thu, 29 Jan 2015 14:24:04 GMT

Thank you all so much for your help. I did keep having an enable cookies come up. The pop up would not let me click no, if I did it just came back so I clicked yes and everything seems ok.

Again my thanks for all your responses.