topic Re: Need help with hp notebook in Electronics

Need help with hp notebook

candy kisses — Tue, 13 Jan 2015 23:21:50 GMT

I bought an hp notebook with the Christmas money from my children. I don't understand how to use it! I have to return it to the store by Thursday. Can someone please tell me how to delete the things my grandaughter put in, along with my trying to use it. It is windows 8.

Re: Need help with hp notebook

Buster43 — Wed, 14 Jan 2015 17:51:05 GMT

In your browser (probably Internet Explorer), type in "how to reset windows 8.1 back to factory settings". Results will be returned with several solutions. I would recommend one from youtube so you can follow along step-by-step. Good luck.

Re: Need help with hp notebook

Meeras — Wed, 14 Jan 2015 19:23:30 GMT

go to control panel and reset

Re: Need help with hp notebook

Mindy D — Wed, 14 Jan 2015 22:30:54 GMT

Hp will also help you. There's an hp icon on bottom of screen. You can ask them, if you run into trouble.

Re: Need help with hp notebook

Lynnj — Thu, 15 Jan 2015 06:46:13 GMT

If you are returning it because you don't understand it....erasing the hard drive,,or doing things to insure your things are removed is going to be too compicated for you. Is there anyone you know that can do this for you on your computer?