topic Apple's One To One Sessions in Electronics

Apple's One To One Sessions

NickNack — Tue, 06 Jan 2015 01:56:40 GMT

I paid for One To One Sessions at the Apple store when I bought my MacBook Air recently. This means that I can have as many one on one sessions as I need for a year. So far I've just been making lists of things that I couldn't figure out. Going through my lists has taken up the entire hour each time I've gone in. I would like to learn more general things I think next time. Does anyone have any suggestions of something I should ask them to show me? Thanks.

Re: Apple's One To One Sessions

MKR14 — Tue, 06 Jan 2015 13:59:14 GMT

Happy New Year NickNack. When you go in for a One on One you may be able to narrow your search down from home. If you go to www.Apple.com and go under Support at the top of the page on the right it will bring up a list of their products. Click on Apple Support Communities (lower on the left of the page) and Click on Join a Conversation. Then click on iPad, NoteBook (choose MacBook) and what device you want help with. There will be a search section at the top under (example) MacBook Pro and just type in (example) where is the Finder File? It will bring up a list of questions and if it is not there for what you want you can sign up (for free) and the Community forum will answer your questions. This is free and I love it when I can't figure something out.

Also before you scroll down to Join the Conversation you may choose the item you need help with and it will take you step-by-step with what you need to know. Just Click on it.

This has been a lifesaver when I needed help. There are very knowledgeable contributors on this and sometimes an Apple rep will answer on the forum also. These are just people like us that have already experienced what you are looking for. Hope this helps. you can always give it a try and go for a One on One for the remainder of your questions.

I forgot to add the site www.imore.com as this has many Apple product info and electronic updates for Apple products and it is free. You can scroll down through the data and not be a member.

Re: Apple's One To One Sessions

NickNack — Tue, 06 Jan 2015 14:27:07 GMT

Thanks MKR NY. I just printed your response so I will have those instructions. I do always Google my questions before I go in. Sometimes I can find the answer and sometimes I can't. It usually takes me to the Apple Support Community, but I didn't know how to get there on my own. I also wasn't sure how to ask questions on my own and then be able to find the responses. Thanks again.

Re: Apple's One To One Sessions

Bhvbum — Tue, 06 Jan 2015 15:24:28 GMT

The best way to learn how to use any device is to USE IT! I don't know anyone who had lessons. As you are using it, got a question or get stuck, GOOGLE it and there will be thousands of answers! Fact is you actually only will need to use about 20% anyway.

Re: Apple's One To One Sessions

MKR14 — Tue, 06 Jan 2015 15:33:29 GMT

Thanks NickNack. We all have a learning curve and it isn't a bad thing to ask questions. I am happy to answer any questions that I know is correct. If not Apple and Google are priceless. Usually just exploring the device you have helps you the best. You always can back out of something. I kept a notebook with hints and tricks in when I bought something new and needed help. After you do something on it once or twice you won't need your notes. I always did this on my jobs before I retired with new programs or equipment. Co-workers would always come to me as they know I always had my notes. If they tried to learn I helped them if not I had no notes.

Re: Apple's One To One Sessions

NickNack — Tue, 06 Jan 2015 15:40:23 GMT

On 1/6/2015 MKR NY said:
Thanks NickNack. We all have a learning curve and it isn't a bad thing to ask questions. I am happy to answer any questions that I know is correct. If not Apple and Google are priceless. Usually just exploring the device you have helps you the best. You always can back out of something. I kept a notebook with hints and tricks in when I bought something new and needed help. After you do something on it once or twice you won't need your notes. I always did this on my jobs before I retired with new programs or equipment. Co-workers would always come to me as they know I always had my notes. If they tried to learn I helped them if not I had no notes.

I've been keeping notes, too.

Re: Apple's One To One Sessions

violann — Tue, 06 Jan 2015 15:58:01 GMT

I have the same problem NickNack. Thank you for posting here. I've already learned some new things from the answers you've received. I would also add that if you are unclear about ANYTHING, stop right there and ask your tutor questions. I HATE acronyms, and sometimes just knowing what the h*ck the acronym means clears up a lot. GOOD LUCK!!!!!

Re: Apple's One To One Sessions

MKR14 — Tue, 06 Jan 2015 16:32:26 GMT

Always remember we learn something new every day. Asking questions is a good thing. We all have to start somewhere to learn. Sometimes we forget this and being helpful is a privilege to return to others what others did for us.

Re: Apple's One To One Sessions

I am still oxox — Tue, 06 Jan 2015 16:34:59 GMT

A Mac is easier to use than a PC, its very simple, play with the MacBook before you go to the sessons

Re: Apple's One To One Sessions

NickNack — Tue, 06 Jan 2015 16:45:21 GMT

On 1/6/2015 I am still oxox said:
A Mac is easier to use than a PC, its very simple, play with the MacBook before you go to the sessons

I've been using it and playing with it for a month. I just feel like there's more things that I should learn to broaden what I'm able to do. I absolutely love this laptop.

Re: Apple's One To One Sessions

I am still oxox — Tue, 06 Jan 2015 19:20:49 GMT

On 1/6/2015 NickNack said:
On 1/6/2015 I am still oxox said:
A Mac is easier to use than a PC, its very simple, play with the MacBook before you go to the sessons

I've been using it and playing with it for a month. I just feel like there's more things that I should learn to broaden what I'm able to do. I absolutely love this laptop.

it totally depends on what you want to do-- I use my macbook for posting and e mail I have a Mac desktop that i use for work - graphics and magazine design

Re: Apple's One To One Sessions

glb613 — Tue, 06 Jan 2015 19:34:44 GMT

On 1/6/2015 I am still oxox said:
A Mac is easier to use than a PC, its very simple, play with the MacBook before you go to the sessons

I don't think so.

Re: Apple's One To One Sessions

Shawnie — Wed, 07 Jan 2015 03:52:34 GMT

On 1/6/2015 glb613 said:
On 1/6/2015 I am still oxox said:
A Mac is easier to use than a PC, its very simple, play with the MacBook before you go to the sessons

I don't think so.

I don't think a Mac is easier either. I have had a Mac for five years and I still don't understand the file structure. On a PC I can find anything. Not so on a Mac.

Re: Apple's One To One Sessions

Lynnj — Wed, 07 Jan 2015 05:18:57 GMT

I guess you need to think of things you want to use the computer for. What do you do with it now....and what do you dream of doing with it? Do you take pictures, want to learn about editing, then ask them to help you learn iPhoto. Do you keep spreadsheets, then ask to learn Numbers (Mac version of Excel). How about learning to create newsletters, or other types of things using Pages (Mac version of Word). Do you like music, ask about learning iTunes, there is so much more than just downloading and listening to songs/videos. Learn about labeling items in the library, categorization, how to upgrade songs in your library to better quality versions available, etc. so for example with itunes tell,them you would Iike to,learn to be an advanced user. Then again, just using the computer to check different websites, and read/answer email is okay too, lol.

Re: Apple's One To One Sessions

Lynnj — Wed, 07 Jan 2015 05:27:34 GMT

On 1/6/2015 Shawnie said:
On 1/6/2015 glb613 said:
On 1/6/2015 I am still oxox said:
A Mac is easier to use than a PC, its very simple, play with the MacBook before you go to the sessons

I don't think so.

I don't think a Mac is easier either. I have had a Mac for five years and I still don't understand the file structure. On a PC I can find anything. Not so on a Mac.

I vote for Mac being easier than PC. Don't understand why you don't understand the file structure on the Mac? Maybe it's too simple? Or maybe you've created to many sub-categories and sub-sub-categories? On a Mac, you don't even need to know where things are filed. Just use Spotlight - top right corner on the menu bar. Either click on it, or click command key and space bar and it opens right up (I use command space bar). When it opens start typing a few letters of what you need and it brings it right up. Want to open an app, go to spotlight and type a few letters. Looking for a file, spotlight and a few letters finds it. Spotlight even searches the web. I use spotlight for everything, and very rarely go hunting through folders and files for anything.

Re: Apple's One To One Sessions

glb613 — Wed, 07 Jan 2015 13:18:22 GMT

On 1/6/2015 Shawnie said:
On 1/6/2015 glb613 said:
On 1/6/2015 I am still oxox said:
A Mac is easier to use than a PC, its very simple, play with the MacBook before you go to the sessons

I don't think so.

I don't think a Mac is easier either. I have had a Mac for five years and I still don't understand the file structure. On a PC I can find anything. Not so on a Mac.

Same here. It's not that I don't understand the file system, I want more control. I like making folders and naming them. I've tried doing that with iPhoto and what a mess I had. I think I had 2 or 3 copies of some of my pictures because they copied instead of moving to a new folder. I share pictures on Facebook, via e-mail or making DVDs. When I want to find a picture, I don't like searching through "events" to find it.

Most people I know don't use their home computers for much more than being online, writing e-mail and playing some games. They've never opened Windows Explorer, know where it is or what it does. Switching to a Mac should be easy for them.

Re: Apple's One To One Sessions

NickNack — Wed, 07 Jan 2015 14:45:07 GMT

On 1/6/2015 Lynnj said: I guess you need to think of things you want to use the computer for. What do you do with it now....and what do you dream of doing with it? Do you take pictures, want to learn about editing, then ask them to help you learn iPhoto. Do you keep spreadsheets, then ask to learn Numbers (Mac version of Excel). How about learning to create newsletters, or other types of things using Pages (Mac version of Word). Do you like music, ask about learning iTunes, there is so much more than just downloading and listening to songs/videos. Learn about labeling items in the library, categorization, how to upgrade songs in your library to better quality versions available, etc. so for example with itunes tell,them you would Iike to,learn to be an advanced user. Then again, just using the computer to check different websites, and read/answer email is okay too, lol.

Thanks Lynn. I do need to learn more about iPhoto. We went over it a little bit but not enough.

Re: Apple's One To One Sessions

NickNack — Wed, 07 Jan 2015 14:47:13 GMT

On 1/6/2015 Lynnj said:
On 1/6/2015 Shawnie said:
On 1/6/2015 glb613 said:
On 1/6/2015 I am still oxox said:
A Mac is easier to use than a PC, its very simple, play with the MacBook before you go to the sessons

I don't think so.

I don't think a Mac is easier either. I have had a Mac for five years and I still don't understand the file structure. On a PC I can find anything. Not so on a Mac.
I vote for Mac being easier than PC. Don't understand why you don't understand the file structure on the Mac? Maybe it's too simple? Or maybe you've created to many sub-categories and sub-sub-categories? On a Mac, you don't even need to know where things are filed. Just use Spotlight - top right corner on the menu bar. Either click on it, or click command key and space bar and it opens right up (I use command space bar). When it opens start typing a few letters of what you need and it brings it right up. Want to open an app, go to spotlight and type a few letters. Looking for a file, spotlight and a few letters finds it. Spotlight even searches the web. I use spotlight for everything, and very rarely go hunting through folders and files for anything.

Thanks Lynn. This is a great tip. More Commands are something I'd like to learn. I've looked them up on line and printed a whole list of them. This wasn't one of them. I hand no idea about Spotlight.

Re: Apple's One To One Sessions

gardenman — Wed, 07 Jan 2015 15:09:34 GMT

On 1/6/2015 Shawnie said:
On 1/6/2015 glb613 said:
On 1/6/2015 I am still oxox said:
A Mac is easier to use than a PC, its very simple, play with the MacBook before you go to the sessons

I don't think so.

I don't think a Mac is easier either. I have had a Mac for five years and I still don't understand the file structure. On a PC I can find anything. Not so on a Mac.

Realistically on both platforms you point, you click and stuff happens. In terms of ease of use there's very, very little difference these days. Now in the old MS-DOS days there was a huge difference, but Windows and the Mac operating systems have largely converged these days and are both about the same in terms of ease of use. If you're used to Windows, Mac will seem more difficult. If you're used to Mac, Windows will seem more difficult.

If you want absolute control then Windows generally gives you more control and lets you do more things, but it can also be as fully automated as the Mac OS if you choose to set it up that way. The "Macs are so much easier to use" argument is largely incorrect these days. A properly set up Windows machine is every bit as easy for someone to use as a Mac.

Re: Apple's One To One Sessions

Lynnj — Thu, 08 Jan 2015 02:29:54 GMT

On 1/7/2015 NickNack said:
On 1/6/2015 Lynnj said:
On 1/6/2015 Shawnie said:
On 1/6/2015 glb613 said:
On 1/6/2015 I am still oxox said:
A Mac is easier to use than a PC, its very simple, play with the MacBook before you go to the sessons

I don't think so.

I don't think a Mac is easier either. I have had a Mac for five years and I still don't understand the file structure. On a PC I can find anything. Not so on a Mac.
I vote for Mac being easier than PC. Don't understand why you don't understand the file structure on the Mac? Maybe it's too simple? Or maybe you've created to many sub-categories and sub-sub-categories? On a Mac, you don't even need to know where things are filed. Just use Spotlight - top right corner on the menu bar. Either click on it, or click command key and space bar and it opens right up (I use command space bar). When it opens start typing a few letters of what you need and it brings it right up. Want to open an app, go to spotlight and type a few letters. Looking for a file, spotlight and a few letters finds it. Spotlight even searches the web. I use spotlight for everything, and very rarely go hunting through folders and files for anything.

Thanks Lynn. This is a great tip. More Commands are something I'd like to learn. I've looked them up on line and printed a whole list of them. This wasn't one of them. I hand no idea about Spotlight.

Glad that tip helped. Spotlight is also built into iPhone and iPad. You get to it differently, but same theory. I use it to open apps, or look up a contact to get their contact info. Just open spotlight, type a few letters name of person or app name, and Spotlight gets it for you.