topic Re: HP OTO E226659 in Electronics

HP OTO E226659

LtEve — Wed, 08 Oct 2014 17:59:23 GMT

Did anyone order this OTO on September 18, 2014? I just received mine, and I already have a problem with the hinge holding the monitor to the keyboard. There aren't any reviews, and the laptop is no longer available. QVC and HP haven't been helpful.

Re: HP OTO E226659

glb613 — Wed, 08 Oct 2014 19:21:58 GMT

Send it back

Re: HP OTO E226659

LtEve — Wed, 08 Oct 2014 22:14:45 GMT

On 10/8/2014 glb613 said:
Send it back

[Heavy sigh.] I know. I was hoping it would be an incredible computer, and the one-year warranty would cover the hinge. Thanks for the nudge.

Re: HP OTO E226659

Nuttmeg — Wed, 08 Oct 2014 22:23:08 GMT

On 10/8/2014 LtEve said:
On 10/8/2014 glb613 said:
Send it back

[Heavy sigh.] I know. I was hoping it would be an incredible computer, and the one-year warranty would cover the hinge. Thanks for the nudge.

You do not want to deal with a hinge problem with a laptop. You should return it to QVC.

Re: HP OTO E226659

glb613 — Wed, 08 Oct 2014 22:26:59 GMT

On 10/8/2014 LtEve said:
On 10/8/2014 glb613 said:
Send it back

[Heavy sigh.] I know. I was hoping it would be an incredible computer, and the one-year warranty would cover the hinge. Thanks for the nudge.

I would never keep anything that was faulty right out of the box. I've owned several HP computers (desktops and notebooks) and never had anything go wrong. Next time buy from the manufacturer or locally at a B&M store.