topic Re: QVC.com not available in Electronics

QVC.com not available

Pezzie — Tue, 26 Aug 2014 23:30:22 GMT

I am using my PC to post this. I can't get on QVC on my Ipad, tells me QVC.com not available. Anyone else with this problem ? I would appreciate any help in troubleshooting this. I can get on QVC with my iphone just fine, but not on my ipad. TIA.

Re: QVC.com not available

Colonel Meow — Tue, 26 Aug 2014 23:34:01 GMT

You can read the thread entitled (something about) ""Fonts"" on the ViewPoints forum to read about the all the issues other posters have been dealing with since QVC has been updating their website.

Re: QVC.com not available

Ella3 — Tue, 26 Aug 2014 23:34:31 GMT

The site hasn't worked for me all day... earlier the site wouldn't come up at all and now the site will come up, but no images load. Even these forums look wonky (the fonts are bigger than normal and there's an error at the top of the page).

Re: QVC.com not available

Pezzie — Tue, 26 Aug 2014 23:37:28 GMT

Thanks for the heads up ! I just posted on another thread, where others were experiencing the same problem.

Re: QVC.com not available

Mz iMac — Tue, 26 Aug 2014 23:39:14 GMT

It's possible the QVC site has been hacked and their IT department is doing some behind the scenes cleanup.

Re: QVC.com not available

stevieb — Tue, 26 Aug 2014 23:44:03 GMT

On 8/26/2014 Mz iMac said:
It's possible the QVC site has been hacked and their IT department is doing some behind the scenes cleanup.

I don't know which is more frightening that the site might have been hacked or that their IT Department is in charge of cleanup... Personally, I think this is 'planned maintenance' or an 'upgrade' that went awry, as they usually do around here... And, of course, they posted no advance notice...

Re: QVC.com not available

Mary Bailey — Tue, 26 Aug 2014 23:49:43 GMT

My first thought was it was hacked.

I got errors: This Connection is Untrusted & Error Retrieving //www.qvc.com

I couldn't get in. When I tried to reply to a thread I was able to log in.

I still can't get to home page:

We're sorry, but QVC.com is currently unavailable.

To continue purchasing products, please use Automated Ordering by calling 1-800-345-1212.

For all other inquiries, call 1-888-345-5788.

(TDD: 1-800-544-3316)

Re: QVC.com not available

dooBdoo — Tue, 26 Aug 2014 23:56:41 GMT

On 8/26/2014 stevieb said:
On 8/26/2014 Mz iMac said:
It's possible the QVC site has been hacked and their IT department is doing some behind the scenes cleanup.

I don't know which is more frightening that the site might have been hacked or that their IT Department is in charge of cleanup... Personally, I think this is 'planned maintenance' or an 'upgrade' that went awry, as they usually do around here... And, of course, they posted no advance notice...

Hi, stevieb! There was no advance notice, but they posted a banner at the top of the page late last night/wee hours of early this morning that they were doing scheduled maintenance on the website.

I knew that was a terrible sign. This sort of mess always happens after their inept technical team tries to make changes here.

A mess indeed.

eta: I wouldn't start a panic about possible hacking, but frankly I don't save my credit card info on this website anymore. Not since the debacle a couple of years ago when they had a major glitch and displayed other customers' account numbers when we tried to log in.

Re: QVC.com not available

dooBdoo — Wed, 27 Aug 2014 00:04:49 GMT

Pezzie, I was able to log in on my iPad after deleting cookies and website data (just go into Settings, Safari).

Re: QVC.com not available

kze — Wed, 27 Aug 2014 01:09:09 GMT

Couldn't get on using Chrome but could using IE.

Re: QVC.com not available

Nana5 — Wed, 27 Aug 2014 01:27:09 GMT

On 8/26/2014 kze said:
Couldn't get on using Chrome but could using IE.

Same here. I was on at lunch to see the lunchtime specials but since then I get the ""unavailable"" message on Google Chrome. But I got on with IE.

Re: QVC.com not available

dooBdoo — Wed, 27 Aug 2014 01:29:18 GMT

On 8/26/2014 kze said:
Couldn't get on using Chrome but could using IE.

Hi, kze! That's interesting. At the moment I'm noticing Firefox (v. 31.0) is a mess, but Chrome (v. 37.0.2062.94) looks AOK. (I'm using an iMac, never use IE.)

Re: QVC.com not available

Mary Bailey — Wed, 27 Aug 2014 01:36:05 GMT

Seems fixed now

Re: QVC.com not available

stevieb — Wed, 27 Aug 2014 01:48:43 GMT

It seems to come and go. What a train wreck. They need to toss this mess out and start from scratch.

Re: QVC.com not available

Oneanddone — Wed, 27 Aug 2014 01:55:38 GMT

On 8/26/2014 Mary Bailey said:
Seems fixed now

QVC's website is NEVER fixed.

It has always been a mess.

Re: QVC.com not available

nomless — Wed, 27 Aug 2014 01:55:57 GMT

On my tablet, qvc.com is not available and the forums are jacked up. No images, layout is wonky.

Re: QVC.com not available

SueB27 — Wed, 27 Aug 2014 01:57:23 GMT

Could not get in from my tablet. No images are loading on pc((((((((((

Get this fixed!!!!!

Re: QVC.com not available

dooBdoo — Wed, 27 Aug 2014 02:00:47 GMT

For anyone having trouble with a tablet, try the Opera Mini web browser.

Using my iPad, I'm finding Opera's a bit slow (like it always is -- it's not a fast, elegant browser but it works and it uses less data for those interested in that aspect of it) but the formatting is better, at least for the moment.

(It's available for Android, too.)

(for more info go to: http://www.opera.com/mobile)

Re: QVC.com not available

Mary Bailey — Wed, 27 Aug 2014 02:06:50 GMT

On 8/26/2014 Oneanddone said:
On 8/26/2014 Mary Bailey said:
Seems fixed now

QVC's website is NEVER fixed.

It has always been a mess.

LOL yeah, you're right

fixed for this second

Re: QVC.com not available

stevieb — Wed, 27 Aug 2014 02:21:50 GMT

On 8/26/2014 dooBdoo said:
On 8/26/2014 stevieb said:
On 8/26/2014 Mz iMac said:
It's possible the QVC site has been hacked and their IT department is doing some behind the scenes cleanup.

I don't know which is more frightening that the site might have been hacked or that their IT Department is in charge of cleanup... Personally, I think this is 'planned maintenance' or an 'upgrade' that went awry, as they usually do around here... And, of course, they posted no advance notice...

Hi, stevieb! There was no advance notice, but they posted a banner at the top of the page late last night/wee hours of early this morning that they were doing scheduled maintenance on the website.

I knew that was a terrible sign. This sort of mess always happens after their inept technical team tries to make changes here.

A mess indeed.

eta: I wouldn't start a panic about possible hacking, but frankly I don't save my credit card info on this website anymore. Not since the debacle a couple of years ago when they had a major glitch and displayed other customers' account numbers when we tried to log in.

Thanks for the info. I didn't see the banner about planned maintenance, but I sort of figured that's what it was... Unfortunately, it almost always seemed like they have unplanned glitches that crop up during their planned maintenance!