topic Re: XPCOM error in Firefox in Electronics

XPCOM error in Firefox

smoky22 — Mon, 25 Aug 2014 05:22:52 GMT

We are suddenly getting an XPCOM error message when we try to access firefox on one of our computers. I googled it and there was a recommendation to download pccleaner to fix the error. Is this good advice or would it be better to uninstall firefox and reinstall it? I would prefer not to do that. What do you recommend?

Re: XPCOM error in Firefox

Nuttmeg — Mon, 25 Aug 2014 07:25:46 GMT

I would not install a PC Cleaner. Fire Fox has a suggested fix from their site. https://support.mozilla.org/en-US/questions/968348

Re: XPCOM error in Firefox

smoky22 — Mon, 25 Aug 2014 15:39:29 GMT

On 8/25/2014 nutmeg3 said:
I would not install a PC Cleaner. Fire Fox has a suggested fix from their site. https://support.mozilla.org/en-US/questions/968348

Thank you so much! I'll try just reinstalling it (hubby would rather not lose his bookmarks).

Re: XPCOM error in Firefox

glb613 — Mon, 25 Aug 2014 16:44:21 GMT

On 8/25/2014 smokymtngal said:
On 8/25/2014 nutmeg3 said:
<em>I</em> would not install a PC Cleaner. Fire Fox has a suggested fix from their site. https://support.mozilla.org/en-US/questions/968348

Thank you so much! I'll try just reinstalling it (hubby would rather not lose his bookmarks).

You hubby needs to learn how to backup or save his bookmarks. It's easy to do.

Re: XPCOM error in Firefox

smoky22 — Mon, 25 Aug 2014 19:46:06 GMT

On 8/25/2014 glb613 said:
On 8/25/2014 smokymtngal said:
On 8/25/2014 nutmeg3 said:
<em>I</em> would not install a PC Cleaner. Fire Fox has a suggested fix from their site. https://support.mozilla.org/en-US/questions/968348

Thank you so much! I'll try just reinstalling it (hubby would rather not lose his bookmarks).

You hubby needs to learn how to backup or save his bookmarks. It's easy to do.

Wow. I never knew that. You guys (gals) are terrific! That's why I ask my questions here. Thank you both! (Firefox is back up.)