topic Re: Are Tracfone Users Happy? in Electronics

Are Tracfone Users Happy?

Harpa — Wed, 07 May 2014 23:01:32 GMT

I hardly ever use my mobile, and I am thinking of switching to Tracfone. Are you all happy with Tracfone service & general policies?

TIA!

Re: Are Tracfone Users Happy?

Big Sister — Wed, 07 May 2014 23:09:34 GMT

Yes. Since I only use my LG800 Tracfone to make a few calls each month, it's the least expensive cell phone plan I can find. I know their customer service dept. can be frustrating, from what I hear on these boards, but I really have never had to deal with CS. For me, it was easy to set up and activate the phone, transfer my number to the new phone, and call another number to get the extra minutes. The instructions are included with the phone package.

So, for someone like me it has been a good deal.

Re: Are Tracfone Users Happy?

HandJive — Wed, 07 May 2014 23:27:11 GMT

Being a happy customer with Tracfone is finding out first what cell tower the phone you purchase will be bouncing off on in your local area - or where you'll use your phone the most.

For example, the most dependable (I asked friends and neighbors) cell service in my area is Verizon, but Tracfone also sells mobile phones that use AT&T towers - which AT&T service here isn't that great, so I just made sure the phone I purchased uses Verizon and I was all set. Another thing I learned, set up an online account at the Tracfone website - there you can activate and register your phone, purchase and add minutes and so on. I also suggest purchasing a phone with the double or triple minutes promotion so each time you purchase a new minute card, it adds the doubled or tripled bonus minutes.

Re: Are Tracfone Users Happy?

Kachina624 — Wed, 07 May 2014 23:31:43 GMT

Tracfone uses AT&T and Verizon towers. I'm very happy with mine. I rarely use it, it holds a charge for weeks (off) and I've finagled a monthly rate of about $7. When I've needed CS, they've fixed my problem.

Re: Are Tracfone Users Happy?

GCR18 — Thu, 08 May 2014 00:37:06 GMT

Yep. It does everything I need it to do. I got one for my mother, but she isn't so happy. She has an LG840 and can't figure out how to use it. She is better with a flip phone. I guess if one isn't adaptable to a more modern phone, there could be issues. I'm going to see her next week and we'll have another show and tell.

Re: Are Tracfone Users Happy?

betteb — Thu, 08 May 2014 00:41:23 GMT

On 5/7/2014 kathoderay said:
Being a happy customer with Tracfone is finding out first what cell tower the phone you purchase will be bouncing off on in your local area - or where you'll use your phone the most.

For example, the most dependable (I asked friends and neighbors) cell service in my area is Verizon, but Tracfone also sells mobile phones that use AT&T towers - which AT&T service here isn't that great, so I just made sure the phone I purchased uses Verizon and I was all set. Another thing I learned, set up an online account at the Tracfone website - there you can activate and register your phone, purchase and add minutes and so on. I also suggest purchasing a phone with the double or triple minutes promotion so each time you purchase a new minute card, it adds the doubled or tripled bonus minutes.

This pretty much sums it up. Where I live Tracfone uses both ATT and Verizon towers, whichever it picks up the strongest signal.

I love my Tracfone.

Re: Are Tracfone Users Happy?

betteb — Thu, 08 May 2014 00:45:11 GMT

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Re: Are Tracfone Users Happy?

hckynut — Thu, 08 May 2014 00:45:14 GMT

Are Tracfone Users Happy?

Been a happy user of their service of over 9 years now and with about that many different phones. Have always bought a new phone from hsn as it is upgraded over the one I had the previous year and cost less than adding minutes.

If there is a better service I can find for $5.95 that I can find for talk/text and data? I haven't heard of it. TracFone also uses 2 major carriers in AT&T and T-Mobile, at least I have had those 2 with every TracFone service and phone I have used and am still using.

Re: Are Tracfone Users Happy?

151949 — Thu, 08 May 2014 02:11:19 GMT

I have had a tracfone for 7 years and 3 phones now and I'm very happy to be free of my old contract phone from Verizon.And, yes, tracfone does use both AT&T and verizon cell towers - I have not yet been anywhere I wanted to use my phone and not had service. For the last year I have had an LG 840g - nice phone, easy to use. However, I buy my cell phones at Radio Shack and the person who works there sets it up for you and transfers your min over - so I have not personally ever dealt with the customer service - which I understand from this BB is terrible. You don't need CS to set the phone up but you do to transfer min. from an old phone to a new one.

Re: Are Tracfone Users Happy?

Feline Fine — Thu, 08 May 2014 03:10:09 GMT

I've had Samsung and LG phones with Tracfone prepaid service for many years now, and very much prefer this service over any contract.

Go for it! 8-)

Re: Are Tracfone Users Happy?

ivey — Thu, 08 May 2014 03:44:55 GMT

Yes, I'm very happy. I'm not a heavy, heavy cell phone user. This is the way to go for me on cost. This is my 3rd phone. Each time I've upgraded is because it's been cheaper to buy a newer phone than to add minutes. I have the triple minutes for life. I've never had a problem initially signing on or adding minutes. The only thing--I just found out that a relative sent me a photo, and it cost me 9 minutes!

I told her to e-mail me a photo from now on.

Re: Are Tracfone Users Happy?

SuesCat — Thu, 08 May 2014 04:18:28 GMT

Hi Harpa ~ i say go for it! I've been a Tracfone user since 2001 (analog, not digital, back then! lol). I've had several of their phones since then and currently have a Samsung Galaxy Android which does about everything my desktop computer does for me, such as check news weather, & email. 'Also the Q Lunchtime Specials and forums when necessary!

I'm not a heavy user (originally got one for travel safety), but 'enjoy texting as a way out of actually having to talk to people for any length of time!

I've always found Tracfone customer service to be ever so patient, professional, polite, and very easy to work with in answering my questions.

I have no problems with phone/text/internet service in CT, NJ, PA, but have had limited service way up in north in New York State just south of Plattsburgh/Adirondacks in the past. 'Haven't tried my new phone up there yet, though. Good Luck!

Re: Are Tracfone Users Happy?

MrsRef — Thu, 08 May 2014 04:22:38 GMT

As long as I don't have to deal with customer service. The worst

Re: Are Tracfone Users Happy?

Mistreatedbycs — Thu, 08 May 2014 04:43:49 GMT

Just bought another one, went over to HSN for 79.95 no shipping, no tax for me, it's a great deal and a perfect phone.

That's triple minutes, one year of service and for that kind of money, people are paying that for one month with other carriers.

Re: Are Tracfone Users Happy?

Harpa — Wed, 14 May 2014 20:05:38 GMT

Well, I did it. Not the biggest deal phone, but more sophisticated than what I had & w/ triple minutes. I already like it, and like that we don't have to pay high monthlies. (Purchased on-line.)

Thanks for everyone's input!

Re: Are Tracfone Users Happy?

MoJoV — Wed, 14 May 2014 23:46:45 GMT

On 5/14/2014 Harpa said:
Well, I did it. Not the biggest deal phone, but more sophisticated than what I had & w/ triple minutes. I already like it, and like that we don't have to pay high monthlies. (Purchased on-line.)

Thanks for everyone's input!

I think you'll learn to love it. We do. It does all we need and as you said, not another bill coming in monthly...got enough of those.

Re: Are Tracfone Users Happy?

cddh — Thu, 15 May 2014 00:28:01 GMT

Works well for me. I started off with Net10 then to Tracfone many, many years ago. I mostly text so even though I like the Android, the LG840G is cheaper to use. I rarely talk on the cell or use it for internet. It depends on how you are going to use the phone to decide which is best for your needs.

Re: Are Tracfone Users Happy?

2 Black Cats — Sat, 24 May 2014 06:53:12 GMT

Prepaid is the way to go if you are a light user. You will save lots of $!

Re: Are Tracfone Users Happy?

whitedogs — Sat, 24 May 2014 21:47:17 GMT

I think I posted the following on the wrong thread. Hope this is the correct one to ask for info. Sorry.

I purchased the Samsung Centura on the TSV and need a little help. First, Tracfone got the phone activated but (after two days of trying) they could not get it to make or receive calls. They finally told me to return the phone to QVC who will send me a replacement phone. While I am waiting, could someone please answer a question for me? After you dial a number and hear "touch one for....." or "then touch three for....." then touch six for....", how do you do that? After you dial someone, how can you go back to press what department you need? I don't want to hang up, just get to the right department that I need.

One more question: Did a lot of testing while they were trying to fix the phone. I asked if the test calls were being charged to my minutes for all those tests and they said YES. This should not be right. My phone was activated by Tracfone but they couldn't get it to work. I was making the calls from wifi inside my home. Any thoughts? Thank you for your help.

Re: Are Tracfone Users Happy?

Brigitta — Sat, 24 May 2014 23:22:29 GMT

Yes. I love mine. It's everything I need it to be.