topic Re: E.D. candle problem in Home

E.D. candle problem

nomar — Tue, 25 Nov 2014 17:14:16 GMT

I purchased the 4 boxed candle set and immediatly wrote a 5 star review, as they were boxed so beautifully, smelled so good even in the box, and believed Jill about how wonderful they were. Thought since they had a Slatkin connection, they would be the same. Now, I wish I could take that 5 star back. The scent does not fill the house as his did, but that is okay. But, I am disappointed in the tunneling. His never did that. I burn for the amount of time you are supposed to...1 hour for every inch in diameter of the jar and still got tunneling. Someone in the reviews mentioned they used a candle topper and theirs did not tunnel. Since I have about 20 candle toppers from the old Virginia line of candles I guess I will try that. I would send these back if not for such high shipping charges to return. Has anyone experienced this problem and what are your thoughts on this line?

Re: E.D. candle problem

pattypeep — Tue, 25 Nov 2014 18:05:36 GMT

Oh, dear. I'm so disappointed to hear this. I ordered a box to give as Christmas gifts. I hope others will respond to your post and share their experience.

Re: E.D. candle problem

Sunnycorle — Tue, 25 Nov 2014 18:32:33 GMT

you have to burn a candle to a full wax pool everytime you light it or you will get tunneling.

Re: E.D. candle problem

pattypeep — Wed, 26 Nov 2014 00:26:08 GMT

On 11/25/2014 LisaB said:
you have to burn a candle to a full wax pool everytime you light it or you will get tunneling.

By that do you mean that melted wax needs to be touching all sides?

Re: E.D. candle problem

nomar — Wed, 26 Nov 2014 05:20:18 GMT

That is what I expect from a good candle. The candle should be liquid across the entire top. I always read if you burn an hour for every inch of the holder across, it would not tunnel. Guess I just need to watch and make sure it has melted all the way across. I will still try the candle topper and watch the next 3 of these E.D. candles.

Re: E.D. candle problem

tucsongal — Wed, 26 Nov 2014 07:57:16 GMT

I suspect that many people wrote reviews before actually burning these. I experienced the same thing. The cold scent was nice but the burning throw was minimal and they tunneled. I know the ins and outs of burning candles and after 3-4 hours a small candle that size should certainly have a fully melted wax pool. It was never going to happen on the two I burned. I seldom write a poor review, but I did on these and returned mine. By the way, I marked that they were defective and I was refunded my original shipping. After the presentation, I felt totally honest stating that.

Re: E.D. candle problem

nomar — Wed, 26 Nov 2014 16:23:39 GMT

I was thinking about returning these myself, after the first one tunneled. Glad to know they gave a refund on everything. Should not have to pay to ship back. I believe I will return my last 3, due to the fact they should not do that. Too much waste. When you did not burn Harry Slatkin candles to a full melt one time, they would do a full melt the next time. I never had any waste with his line of candles. Thank goodness I have a closet stash of his candles. Was hoping these would be a good replacement for when his are gone.

Re: E.D. candle problem

Sunnycorle — Wed, 26 Nov 2014 17:38:40 GMT

Ellen is in the entertainment business not the candle buisness. I buy my candles from Candle companies exclusively.

Re: E.D. candle problem

pattypeep — Thu, 27 Nov 2014 05:30:48 GMT

Since I had purchased these candles for gifts I was not going to burn one myself, but after this topic and reading the reviews on line, I decided that I needed to try one before I could decide whether to gift them or not. I chose to light the "peppermint bark" and the scent is perfect, IMO. I kept it lit for about four hours and it burned perfectly. I did not use a topper because I needed to know how it was without one since I am gifting the other three and the recipients may not have toppers. I would buy these candles again.