topic Re: Solare gone. in Home

Solare gone.

PeterDM — Wed, 12 Nov 2014 08:10:37 GMT

Anyone find it odd that the Solare candles disappeared at the same time that the Luminaras returned?

Re: Solare gone.

SHOPR — Wed, 12 Nov 2014 14:48:31 GMT

How strange. Surely all the back and forth disappearances and reappearances are a result of business at Q, but what about the customers who like both brands? It doesn't seem like good business to have things just disappear with no notice or explanation. You'd think they would have learned that lesson already.

Re: Solare gone.

Plaid Pants — Wed, 12 Nov 2014 14:50:19 GMT

When brands disappear from store shelves, does the store always give an explanation as to why? No. So QVC is no different. It just happens.

Re: Solare gone.

Caaareful Shopper — Wed, 12 Nov 2014 14:52:44 GMT

So that's why Luminara was gone -- a turf war? Or, perhaps QVC signed on with Solara when they knew they had to stop selling Luminara for a while (for whatever reasons). Strange they wouldn't continue both lines to give more choices. I have Luminara candles and love them. Purchased Solare candles during the "hiatus" to give them a try and did not like them. The "3-D flame" sat too high up in the candle and was big & obvious; to me it looked like a knob, so I had to return them.

Re: Solare gone.

SHOPR — Wed, 12 Nov 2014 15:03:30 GMT

On 11/12/2014 Caaareful Shopper said:
So that's why Luminara was gone -- a turf war? Or, perhaps QVC signed on with Solara when they knew they had to stop selling Luminara for a while (for whatever reasons). Strange they wouldn't continue both lines to give more choices. I have Luminara candles and love them. Purchased Solare candles during the "hiatus" to give them a try and did not like them. The "3-D flame" sat too high up in the candle and was big & obvious; to me it looked like a knob, so I had to return them.

Caaareful Shopper, There is a lawsuit filed by Luminara. I don't know what it has to do with Solare, if anything, but here is the link just FYI:

http://www.prweb.com/releases/luminara/lawsuit2014/prweb12107318.htm

I like my Solare candles up on the wall in sconces. I can only see the top half (or less) of the big bulb. I really like them, but have to agree with you about the bulb being big and obvious if I were to place them in lower areas.

Re: Solare gone.

SHOPR — Wed, 12 Nov 2014 15:10:57 GMT

On 11/12/2014 Plaid Pants said:
When brands disappear from store shelves, does the store always give an explanation as to why? No. So QVC is no different. It just happens.

I understand your point. The forums and their FB pages were inundated with What happened to Luminara questions and comments. While Solare won't have that kind of following after such a short time, surely Q could avoid some customer frustration by adding a brief note of explanation on the website that appears when a customer searches for Solare.

Re: Solare gone.

Caaareful Shopper — Wed, 12 Nov 2014 15:16:48 GMT

On 11/12/2014 SHOPR said:
On 11/12/2014 Caaareful Shopper said:
So that's why Luminara was gone -- a turf war? Or, perhaps QVC signed on with Solara when they knew they had to stop selling Luminara for a while (for whatever reasons). Strange they wouldn't continue both lines to give more choices. I have Luminara candles and love them. Purchased Solare candles during the "hiatus" to give them a try and did not like them. The "3-D flame" sat too high up in the candle and was big & obvious; to me it looked like a knob, so I had to return them.

Caaareful Shopper, There is a lawsuit filed by Luminara. I don't know what it has to do with Solare, if anything, but here is the link just FYI:

http://www.prweb.com/releases/luminara/lawsuit2014/prweb12107318.htm

I like my Solare candles up on the wall in sconces. I can only see the top half (or less) of the big bulb. I really like them, but have to agree with you about the bulb being big and obvious if I were to place them in lower areas.

Very interesting...thank you very much for the info SHOPR.

Re: Solare gone.

PeterDM — Wed, 12 Nov 2014 18:19:38 GMT

I would guess this has more to do with a turf war than a lawsuit. The company named in the lawsuit does not look like it makes Solare. I've googled Solare, btw, and they have some other beautiful options on their website that QVC never presented. I hope they come back.

Re: Solare gone.

SHOPR — Thu, 13 Nov 2014 17:10:12 GMT

On 11/12/2014 PeterDM said: I would guess this has more to do with a turf war than a lawsuit. The company named in the lawsuit does not look like it makes Solare. I've googled Solare, btw, and they have some other beautiful options on their website that QVC never presented. I hope they come back.

Hopefully they will return. I will find it a bit humorous if they come back after a same length disappearance as the Luminaras. Not sure why, but the war strikes me as odd and funny.

Re: Solare gone.

sashamatthews — Thu, 13 Nov 2014 17:14:09 GMT

I bought the Jim Shore cardinal candleholder with the attached Luminara candle. The Jim Shore tag says ""Jim Shore licensed by Bethlehem Lights."" So does BL make Luminara?

Re: Solare gone.

SHOPR — Thu, 13 Nov 2014 23:43:36 GMT

Oops, I deleted my original reply by mistake. Refer to reply #12 for better information anyway.

Re: Solare gone.

itsmetoo — Fri, 14 Nov 2014 00:08:03 GMT

I think BL does make the Luminara candles. I was in our local home improvement store and they had a big display of the Luminara candles - all different sizes in the ivory color. I was so surprised when it said by BL. There were no candle holders or lanterns - nothing - just the candles. The big black display had the Luminara name, a candle turned on so you could see the flame, and right under the Luminara name it said Bethlehem Lights. I had no idea.

Re: Solare gone.

SHOPR — Fri, 14 Nov 2014 00:40:45 GMT

Thanks, itsmetoo. I would have been surprised, too. I stand corrected in my reply #11, where I had said I thought BL probably only made the lantern and candle holder parts. I knew there was a connection between the two names, but still, what you saw is surprising.