topic Re: Maytag washing machine - NEVER AGAIN ! in Home

Maytag washing machine - NEVER AGAIN !

sarahpanda — Tue, 10 Mar 2020 16:46:13 GMT

I purchased a top of the line Maytag washing machine in July 2019. I purchased the extended warranty . It leaked from the beginning. I had 2 repairs done on it ..still leaked. I called the customer service line, several times back and forth...over the last 8 months. Finally, I was told I was going to be getting a new machine, to be delivered today. Guess what? The machine arrived by J.B. Hunt carriers - and the whole front of the machine was mashed in ! So now, they have to order ''another one'' ! I called customer service to complain and was told there was nothing they could do about it. So , meanwhile, I'll have to keep mopping the water up out of the floor...which by the way, is getting heavier in the amount leaked. I am beside myself ! I am at the mercy of the Maytag/Whirlool company and they aren't helping me one bit !!

Re: Maytag washing machine - NEVER AGAIN !

RetRN — Tue, 10 Mar 2020 16:36:53 GMT

Sounds like you got a lemon and that the customer service is awful. I had my Maytag washer & dryer for 23 yrs. Just replaced them with Speed Queen. It hasn't been all that wonderful with them either.

Re: Maytag washing machine - NEVER AGAIN !

MalteseMomma — Tue, 10 Mar 2020 16:37:34 GMT

Tell them you are taking your wash to the laundromat and sending them the bill.

By laundromat I mean the one that does it all for you ,you just drop it off and pick it up later all washed,dried and folded.

Re: Maytag washing machine - NEVER AGAIN !

fthunt — Tue, 10 Mar 2020 16:45:03 GMT

Shame on delivery company for even bringing it to your house. If you can see the smash - they certainly can too.

Re: Maytag washing machine - NEVER AGAIN !

Gourmet — Tue, 10 Mar 2020 16:56:30 GMT

So sorry you are having problems with Maytag. They have never been anybody I want to deal with. I have LG appliances and Kenmore Elite and never had a problem with either. The only thing I have ever had to do is put a compression fitting on the drain because the washer drains faster than most. The fitting regulates the water going out. Hope your problem. is taken care of soon.

Re: Maytag washing machine - NEVER AGAIN !

AuntG — Tue, 10 Mar 2020 17:13:17 GMT

Appliances have become such a pain lately. I'm limping my Whirlpool W/D along for as long as I can. At 15 years, they have exceeded the span of most newer ones.

Re: Maytag washing machine - NEVER AGAIN !

grandma r — Tue, 10 Mar 2020 17:19:07 GMT

@sarahpanda so sorry for the issues you're having. We had a Speed Queen for over 30 years and it ran like a champ. Replaced it with a Maytag; big mistake. That thing was horrible. Timer didn't work, so, if I wasn't there when the cycle finished, it just started over again. The belts kept going, the timer was replaced 3 times. And, service was a joke. We finally replaced it with a LG machine, and, knock on wood, it's been good.

I hope you get your machine in good working order soon. It's a big deal when your washer is on the fritz.

Re: Maytag washing machine - NEVER AGAIN !

ID2 — Tue, 10 Mar 2020 17:44:29 GMT

You really can't blame Maytag. All appliances are horrible nowadays. We just got a new Maytag washer and dryer in January. Fingers crossed...they are pretty fantastic! My Samsungs were horrible and only lasted 6 years.

Re: Maytag washing machine - NEVER AGAIN !

queendiva — Tue, 10 Mar 2020 18:36:19 GMT

I am on borrowed time with my Kenmore pair that were original to my home in 1999. As basic as you can get, no computer anything, which no doubt is why they are still going strong.

In my previous home I had a Maytag front loader that I bought new. Loved it, but that was about 10 years ago.

When one of my pair goes I will replace both, but I have no earthly idea with what. Probably the pair with the most basic functions and fewest bells & whistles that I can find.

Re: Maytag washing machine - NEVER AGAIN !

Ladylaughsalot — Tue, 10 Mar 2020 20:56:32 GMT

I understand your frustration perfectly. DH and I bought a Maytag wahser and dryer about ten years ago. We had problems with both within months of our purchase. I will never buy Maytag products again either.

Re: Maytag washing machine - NEVER AGAIN !

homedecor1 — Tue, 10 Mar 2020 23:28:37 GMT

My maytag dryer is 16 months old -- motor went😡

The warranty company was extremely fast to reply and come fix the problem but cost was $321.!!!!

Still not working coming back out this week.

Then again....what appliance name brands are worth buying now!!!

Re: Maytag washing machine - NEVER AGAIN !

deeva — Wed, 11 Mar 2020 00:24:59 GMT

What's the point of having an extended warranty if you have to pay over $300 for a repair?

Re: Maytag washing machine - NEVER AGAIN !

Nonametoday — Wed, 11 Mar 2020 00:29:13 GMT

@deeva wrote:
What's the point of having an extended warranty if you have to pay over $300 for a repair?

@deeva I have one on my car and took it in because it was leaking. They told me they had to do a check on it. The check cost me $2000. The cost incurred for the oil leak was $21.00. I think I got ripped. I think a lot of us are.

Re: Maytag washing machine - NEVER AGAIN !

blackhole99 — Wed, 11 Mar 2020 00:36:02 GMT

My aunt who always buys the best when it comes to applainces bought a Maytag 15 years ago and had trouble with it from day 1, I guess she got a lemon too.

Re: Maytag washing machine - NEVER AGAIN !

lovesrecess — Wed, 11 Mar 2020 02:10:25 GMT

My Whirlpool duet front loader set is one of the first ones introduced when frontload washers came on the market....both are becoming a bit temperamental ( the dryer sensor doesn’t always pick up that the clothes are damp, so I just use “timed dry” and no problem. Washer doesn’t unlock door right away if I need to add another garment after it starts....but I will live with them both rather than deal with new ones! You may need to start working your way up the corporate ladder with Maytag....and wherever you purchased it should be holding the delivery company responsible for you not getting what you have paid for yet. My experience with extended warranties (on my fridge) has not been good...they can just be a rip-off. I hope you get the brand new machine you paid for and it exceeds your expectations.

Re: Maytag washing machine - NEVER AGAIN !

lovesrecess — Wed, 11 Mar 2020 02:06:50 GMT

I think now most all appliances are made in the same factory somewhere abroad, then different logos and brand names are slapped on them....the bigger the name, the bigger the price tag and bells and whistles.

Re: Maytag washing machine - NEVER AGAIN !

lovesrecess — Wed, 11 Mar 2020 02:08:19 GMT

Extended warranties are big rip-offs...they make more money on them than they do on the product they sell to you.

Re: Maytag washing machine - NEVER AGAIN !

homedecor1 — Wed, 11 Mar 2020 02:35:49 GMT

@deeva

I asked the same thing😡

Actually, we did not pay for it. The dryer came with 10 year motor warranty ...at that time spouse felt that's a good deal.

The reality is:

1) somewhere this was built into price

2) the only repair person must be authorized thru Maytag

3) service call $129 to diagnose it is the motor

4) parts -- free sent only to their authorized repair person

5) labor $79/hour....travel time excluded😡 --

6) 3 hour minimum charge ...

Worse thing...part only guaranteed 90 days!!!!

Sadly, it's just a "ploy" to get you to buy the higher end appliance--if I knew the warranty was ****** I'd bought the standard low end dryer🙄

Re: Maytag washing machine - NEVER AGAIN !

Hoovermom — Wed, 11 Mar 2020 02:36:11 GMT

@homedecor1 : I read that you have to come home early from visiting your family because your DH was sick. Is he better?

Re: Maytag washing machine - NEVER AGAIN !

homedecor1 — Wed, 11 Mar 2020 02:38:44 GMT

@lovesrecess

I just learned Samsung now manufacturers GE, Kenmore, Whirlpool & Maytag from the guy who is repairing my dryer.

They just put the "names" on the product. Talk about deception...and most are manufacturered in China or Korea ...ugh