topic Re: Luminara Candles in Home

Luminara Candles

Pancho — Mon, 09 Mar 2020 20:12:32 GMT

Hello,

Can anyone tell me what size battery the REMOTE CONTROL takes for Luminara Candles? It's a small disk battery.

I'm trying to order a replacement to see if I can get my remote control to work. The candle set is new but the remote control doesn't work at all.

TIA!!

Re: Luminara Candles

Mombo1 — Mon, 09 Mar 2020 20:27:30 GMT

@Pancho wrote:
Hello,

Can anyone tell me what size battery the REMOTE CONTROL takes for Luminara Candles? It's a small disk battery.

I'm trying to order a replacement to see if I can get my remote control to work. The candle set is new but the remote control doesn't work at all.

TIA!!

@Pancho Just checked mine...it says CR2032 Lithium Cell. 3v

Re: Luminara Candles

Pancho — Mon, 09 Mar 2020 20:30:14 GMT

@Mombo1

Thank you so much!!

Re: Luminara Candles

CJC — Mon, 09 Mar 2020 22:17:37 GMT

Send an email to Luminara customer service. They have a website, and email address is on there. I emailed them about two weeks ago. I had purchased the Luminara lanterns from QVC about 4 years ago when it was a TSV. The little battery compartment cover on one of my lanterns snapped in half. Tape wasn't strong enough to hold the cover on. I took a picture of both my lantern and the bottom battery compartment. Attached photos to my email and zapped it off to them. They replied right away. Mailed me 2 replacement battery covers plus an extra remote control that I hadn't even requested. They aim to please, so just ask for a replacement remote.

Re: Luminara Candles

CJC — Mon, 09 Mar 2020 22:20:49 GMT

luminara.com. Click on contact at very bottom of page.