topic Re: Scratch and dent appliance in Home

Scratch and dent appliance

Abrowneyegirl — Tue, 12 Jun 2018 12:10:06 GMT

I am on borrowed time with our DW. I was shopping at a locally owned small appliance store and was looking at 2 particular models. The owner said "if you like this one (pointed to one of the two I was looking at) we have a dent/scratch one in the box in the back."

As an authorized retailer they can get brand new appliances that have cosmetic damages or have been refused by customers etc.

The DW still comes with the full warranty, etc.

I am going back in today so they can unbox it so I can look at it.

It is almost 50% off.

Has anyone here bought such an item?

I am not overly concerned as

A) we are going to be selling this house in a few years

B) I know no matter what I buy it is only going to last 8-10 years.

C) We got a dent in the door of our new refrig. within 6 months of purchase because life happens.

Re: Scratch and dent appliance

millieshops — Tue, 12 Jun 2018 12:17:20 GMT

@AbrowneyegirlFor all the years when I owned my own home, I bought appliances at the local store which was known for them. I never was offered a dent that would have been on display in my kitchen and I never had any issue with my appliances that we all seem to have with most of them nowadays. Unless the dent in that dishwasher is front and center, buying it could be a nice savings right from the start. Good luck.

Re: Scratch and dent appliance

Colinka — Tue, 12 Jun 2018 12:20:52 GMT

My dad was an appliance dealer. At our house, we always got the scratch and dent appliances, because he said they were just as good as the brand new "perfect" ones, and much less costly. When we moved into this house five years ago, I bought a floor model scratch and dent washer and dryer. Much cheaper, with all the features I wanted. They work perfectly. So, there's a little ding in the door of the dryer! No one really notices it in my laundry room.

It's like getting a brand new car with a little dent in the fender. Everything still works great, but the price is much less. Enjoy! You are a shrewd consumer.

Re: Scratch and dent appliance

drizzellla — Tue, 12 Jun 2018 12:20:39 GMT

I have never bought a dented appliance. And have refused an appliance that were.

BUT I must say - when you see the dishwasher today. Let your gut tell you, whether it is acceptable. Sometimes dents can be repaired. And if cost is a consideration, getting 50% off is impressive. I did not realize you got so much off.

When Lowe's tried to deliver a dented stove, they offered me 10% off. Sounds like they are giving you quite a deal.

Re: Scratch and dent appliance

FranandZoe — Tue, 12 Jun 2018 12:23:52 GMT

I have bought scratch & dent appliances but only if the flaw couldn't be seen - like on the back or sides of built-in appliances. Half off is a fantastic price!

Re: Scratch and dent appliance

Eileen in Virginia — Tue, 12 Jun 2018 12:31:10 GMT

If you decide to buy this DW, you might want to use some of your 50% savings towards purchasing an extended warranty. They don’t make large appliances like they used to. There’s usually a free 1 year manufacturers warranty and it’s uncanny how a major problem will crop up shortly after the warranty expires. Sometimes the problem’s just a nuisance, but it might also stop the appliance dead in its tracks. Where I live, repairmen charge almost $100 just to come to your house. When you add parts and labor to that, you could end up paying $500 or more for a repair on a fairly new appliance.

Re: Scratch and dent appliance

queendiva — Tue, 12 Jun 2018 12:34:40 GMT

I am all about a scratch & dent appliance- especially at around half off! Both my Maytag washer and Bosch dryer were "scratch & Dent", meaning there were minor flaws or that the appliance was ordered but then the customer refused delivery for some reason. S&D are getting harder fro me to find, but I will be looking when I move later this year.

If your DW is stainless steel and there is a flaw in the face of it,the front panel can easily be replaced. That's what happened to me a few months ago.

Re: Scratch and dent appliance

nyc1 — Tue, 12 Jun 2018 12:41:58 GMT

Not for me. We have no children, and take really good care of our things. I personally would not want anything scratched or dented delivered to my home. If I'm purchasing something new, I want it in perfect condition, and will do my very best to keep it looking that way. I can certainly apprectiate saving a lot of money on a scratch and dent, and know people who have done it, but I would not.

Re: Scratch and dent appliance

blueroses47 — Tue, 12 Jun 2018 12:46:57 GMT

We had a new house built 7 years ago, and we were paying cash for everything, so needless to say, for me it was disconcerting to see so much cash money being depleted from my lifetime savings. We could afford it, but it was still pyschologically scary at times.

My husband is really thrifty too, always looking to save a dollar.

SO, when we were out buying kitchen appliances, we bought a glass top stove that had a couple of (to me)visable scratches on top. We saved a lot on this appliance by doing so.

My inclination is not to do this, I would of course prefer a perfect new purchase, but I knew from my experience with my old glass top stove, that probably within a couple of years I would be seeing other imperfections on top.

It only bothered me during the buying process, once we were in the house cooking on the stove, I never really cared.

I think that if imperfection is not glaring and the savings is substantial enough go for it. Nothing in this world stays perfect for long anyway.

Re: Scratch and dent appliance

Shawnie — Tue, 12 Jun 2018 12:50:27 GMT

I say go for it! My brother bought a very expensive fridge that had a small dent on the side that would go up against a wall in his home for about that much off. Still running fine 10 years later! As long as the dent or scratch isn't visible, won't bug you, doesn't affect the running of the appliance and you get the complete warranty, just why not??

Re: Scratch and dent appliance

151949 — Tue, 12 Jun 2018 12:55:12 GMT

As long as it's not on the front where it would show, who cares what the rest of it looks like. If it's on the front it's your call what you can live with. For me that would be a "NO".

Re: Scratch and dent appliance

SahmIam — Tue, 12 Jun 2018 13:14:23 GMT

My dryer was the floor model that became dented when a cart that was moving items backed into it; it also scratched the paint.

Have to tell you: I could hardly see the dent (have to put my finger over the area to know it was there) and the paint was a tiny nick near the dent. Plus, they are on the side that sits up next to the washer so you'll never see them.

Those 2 little things plus being a floor model (meaning people looked at it and open/closed the door on occasion) gave me 75% off plus free installation. I ALWAYS look at the scratch and dent section first!!!

Re: Scratch and dent appliance

CelticCrafter — Tue, 12 Jun 2018 13:26:29 GMT

As long as it wasn't on the front where it could be seen I would buy a scratch and dent, even if it were on the front, depending on how big it was or how noticeable it was I would consider it.

Definitely a washer or dryer because they're usually in a closet, have their own room or are in the basement.

Re: Scratch and dent appliance

Addicted to Decorating — Tue, 12 Jun 2018 14:02:06 GMT

No, I've never had that experience with a dish washer before. I'd make sure that it works and there's no mechanical issues with it as well before you purchase it. Best of luck!

Re: Scratch and dent appliance

wagirl — Tue, 12 Jun 2018 14:09:10 GMT

Absolutley I would consider a scratch and dent appliance. Just would make sure it was damaged in a place that no one could see. And if it were a washer or dryer then that wouldn't matter as much. With the cost of new appliances these days, why not save as much as you can. My refer, stove and dishwasher are all 18 years old, still going strong, (may the appliance gods be with me) so I will be in the market for new soon enough.

Re: Scratch and dent appliance

Mominohio — Tue, 12 Jun 2018 14:47:24 GMT

I haven't bought a scratch and dent, but only because I never found one when looking for an appliance.

My mom however, back about 1961, was in the market for a dryer and the store they frequented for this kind of thing, had a pink one in the window, that had faded in spots. She got a great deal on it, and it was always in the basement of whatever house we moved to, so who was going to see it?

It lasted for many, many years.

My only concern would be how the appliance was damaged. If it is from something bumping it, you should be just fine. If it was dropped, even in packing crate, it could have sustained internal damage/shock that could shorten the life of the electronics or other components.

Re: Scratch and dent appliance

Allegheny — Tue, 12 Jun 2018 15:01:12 GMT

Absolutely, as long as I received a substantial discount and full warranty. I do have some limits. IE., If I was doing a totally new kitchen, and the scratch/dent would create an eyesore, then perhaps I'd pass.

Re: Scratch and dent appliance

Marsha2003 — Tue, 12 Jun 2018 15:14:10 GMT

I always buy my appliances from the scratch and dent section. I look them over very carefully to see where the damage is and only choose ones where the damage doesn't bother me. I've bought three refrigerators (for houses in three different states) and my current washer and dryer. I've never had a problem with the mechanics of any of them.

Re: Scratch and dent appliance

Imaoldhippie — Tue, 12 Jun 2018 15:53:46 GMT

Yes, years ago I needed a fridge ASAP, found one at an appliance store. He was severely dented and scratched on the very bottom panel. I had to beg them to sell it to me. Bought it and used it for years and years with no problems.

Re: Scratch and dent appliance

faeriemoon — Tue, 12 Jun 2018 15:56:37 GMT

I'm not a scratch and dent kind of person.