topic Re: What Did I Do Wrong In My Review At Amazon ? in Home

What Did I Do Wrong In My Review At Amazon ?

cbrite — Wed, 06 Sep 2017 18:56:53 GMT

Amazon said they will not allow this review and I do not know what I did wrong. This is not the first time. I've read the guidelines and cannot figure it out. Advise please. (Cost of light was $160 so I was refunded $140 approx.)

Re: What Did I Do Wrong In My Review At Amazon ?

I am still oxox — Wed, 06 Sep 2017 19:02:03 GMT

Not sure any one here can advise you on Amazon's policies, it would be best to give them a call

Re: What Did I Do Wrong In My Review At Amazon ?

santorini — Wed, 06 Sep 2017 19:02:40 GMT

I would have installed it anyway. In my opinion, more light is a good thing.

Re: What Did I Do Wrong In My Review At Amazon ?

chrystaltree — Wed, 06 Sep 2017 19:09:32 GMT

Email Amazon's customer service and ask them, you can also email them and ask someone to call you. They call within minutes. However, my guess is that you didn't review the product at all. Not even close. You complained about the product and it's obvious that you just bought the wrong thing. You didn't take enough time with the product specs and didn't get what you needed but that had nothing to do with the actual product. And then you kicked Prime around like an old tin can just because they charged for the return when they never said return was free. You complained about, a lot, but you didn't review the product.

Re: What Did I Do Wrong In My Review At Amazon ?

Jasmine19 — Wed, 06 Sep 2017 19:11:17 GMT

Your are reviewing Amazon's shipping policy more than the actual light.

Re: What Did I Do Wrong In My Review At Amazon ?

cbrite — Wed, 06 Sep 2017 19:16:17 GMT

The fixture itself weighs over 25 lbs...and my electrician said the neighbors everywhere would be up in arms, lol... so not to do it. I do like a lot of light but would not wish to upset the neighbors as it is a dusk to dawn.

Thanks for your input, much appreciated.

I'm blind as a bat in the dark....and it is good security. And I did end up installing another outdoor light I already had from them (smaller). I feel like they scolded me : [ for being honest.

ETA:: Good points, thank you.

Re: What Did I Do Wrong In My Review At Amazon ?

PINKdogWOOD — Wed, 06 Sep 2017 19:15:07 GMT

If I were you @cbrite I'd email amazon directly explaining the situation. I've had a couple of snaffu's and was totally able to work through whatever it may have been with them. I'd hang onto the item until you email them and hear back and go from there.

Re: What Did I Do Wrong In My Review At Amazon ?

cbrite — Wed, 06 Sep 2017 19:20:15 GMT

Ignore the spoiler.........was a mistake. I hit the wrong button.

Re: What Did I Do Wrong In My Review At Amazon ?

sabatini — Wed, 06 Sep 2017 21:52:30 GMT

Hi.

A lot of my reviews have been posted on Amazon, though the few that were negative were not.

That ticked me off!

One of the reviews was about a light fixture which had cost $200.

The light was beautiful, but just didn't look right in the space, so I'd initiated a return.

As it turned out, it cost me one hundred dollars to return that light!

In my review, I'd said the light was indeed lovely, but there were many light companies on Amazon who offered free returns, and I wish I'd purchased from one of them.

Re: What Did I Do Wrong In My Review At Amazon ?

2blonde — Wed, 06 Sep 2017 19:55:05 GMT

They only want you to review the item to help others know more about it. Your service from Amazon should not be part of the product review.

Re: What Did I Do Wrong In My Review At Amazon ?

Kachina624 — Wed, 06 Sep 2017 19:56:18 GMT

You gave the light 2 stars because it was so wonderful you decided against using it? Your review does not evaluate the performance of the product, which is what they want, but is based on your opinion of their customer service.

Re: What Did I Do Wrong In My Review At Amazon ?

NickNack — Wed, 06 Sep 2017 20:05:02 GMT

You didn't review the product. That's why your review was not accepted. I'm sorry you had that experience with the light fixture.

Re: What Did I Do Wrong In My Review At Amazon ?

Hoovermom — Wed, 06 Sep 2017 21:47:38 GMT

As a prime member they guarantee your satisfaction. I always "chat" with them whenever I encounter a problem such as this (return of a $1200 stove top which did NOT fit into space). They guarantee your return as a prime member. Try again.

Re: What Did I Do Wrong In My Review At Amazon ?

Kmac444 — Wed, 06 Sep 2017 22:28:30 GMT

If it doesn't say "free returns", there are no free returns unless damaged. You are responsible for reading the description and making sure you are ordering what will work for you. You shouldn't be able to post a negative review for the item because you ordered the wrong type of light.

Re: What Did I Do Wrong In My Review At Amazon ?

Hoovermom — Wed, 06 Sep 2017 22:32:13 GMT

@Kmac444 wrote:
If it doesn't say "free returns", there are no free returns unless damaged. You are responsible for reading the description and making sure you are ordering what will work for you. You shouldn't be able to post a negative review for the item because you ordered the wrong type of light.

I disagree with you. The stove I mentioned had a shipping charge associated with it, and Amazon refunded me my shipping charge. Speak or chat with a customer service rep. They really want you to be a happy customer.

Re: What Did I Do Wrong In My Review At Amazon ?

ID2 — Thu, 07 Sep 2017 11:06:53 GMT

OP Looks like you ordered this light without actually reading all the specs on it. I'm sure it said its size, weight, etc. DId you read others reviews? Kind-of a hasty purchase if you ask me. I'm a very observant internet shopper. I really do my homework before ordering anything. Hope you do the same next time.

Re: What Did I Do Wrong In My Review At Amazon ?

Moonchilde — Thu, 07 Sep 2017 19:12:24 GMT

They refused the review because it wasn't a review of the product and how it works, it was just a statement that you sent it back because your electrician said it was too big and you decided you didn't want it. That isn't a review, that's just a decision you made about a product you never used at all.

Most if not nearly all businesses charge you to return something if there's nothing wrong with it, i.e. it's not broken. "I've decided it doesn't suit my needs" means you will pay postage for changing your mind. No seller is obligated to fully reimburse all costs in that case.

You're blackening someone's business name for no valid reason - no wonder it's not allowed. It's like someone posting a restaurant "review" on Yelp that says "I didn't like how the light fell on the table. Don't go there!"

Re: What Did I Do Wrong In My Review At Amazon ?

giddy up — Thu, 07 Sep 2017 23:27:37 GMT

Anyways I am glad you returned it if it really is THAT BRIGHT as you say. There is way too much light pollution in my opinion in this world. If you live in a rural, dark area like me and a nearby neighbor put up a super bright light I would be bummed about it. I like the darkness of my area, seeing the stars at night. Sure, a little outside lighting at appropriate times is OK (not all night long though). Just how I feel about light pollution that's all.