https://community.qvc.com/t5/Kitchen/EXCELLENT-Customer-Service-from-the-Cooks-Essentials/m-p/287699#M9577 My 5 qt oval pressure cooker died after 7 months of use. I called QVC who directed me to the manufacturer. I must say that I have never received such excellent customer service & because of this will recommend Cooks Essentials to all & I will always be a loyal customer. Please keep up the great work! Sat, 19 Jan 2013 03:23:15 GMT TM0nty 2013-01-19T03:23:15Z https://community.qvc.com/t5/Kitchen/EXCELLENT-Customer-Service-from-the-Cooks-Essentials/m-p/287699#M9577 My 5 qt oval pressure cooker died after 7 months of use. I called QVC who directed me to the manufacturer. I must say that I have never received such excellent customer service & because of this will recommend Cooks Essentials to all & I will always be a loyal customer. Please keep up the great work! Sat, 19 Jan 2013 03:23:15 GMT https://community.qvc.com/t5/Kitchen/EXCELLENT-Customer-Service-from-the-Cooks-Essentials/m-p/287699#M9577 TM0nty 2013-01-19T03:23:15Z