topic Re: Consumer Product Safety Commission in Kitchen

Consumer Product Safety Commission

vtasue34 — Mon, 26 Jan 2015 22:26:51 GMT

On further thought, I have more to add regarding the Temp-tations issue, & this forum is the perfect opportunity to share those thoughts. It is evident that we all have found confirmation from each other that our complaints & fears regarding this product are based in fact. We are not crazy people who like to rant & complain. It feels good to express & share our disappointment, anger, & safety concerns about the product. However, it is quite evident we will accomplish nothing through QVC or the manufacturer's customer service. I wanted to put this all behind me, & not spend any more time & energy on it. It seemed pointless. However, I do believe that many of you, whether your experience was with cracking pieces, which ruined your set, or you had a dangerous accident occur, would like to have a part in protecting people by influencing a product recall. There is a possibility that we can do this through the Consumer Product Safety Commission. This governmental commission is available at CPSC.gov. You can read about this federal Agency, at this website, see a list of products they have recalled, & find a simple online form to submit regarding the product that is our concern. Let's take this a step further, folks! It may seem like a lost cause, but this could be the key to accomplishing the most important issue. We could protect others from serious harm.

Re: Consumer Product Safety Commission

Sweetbay magnolia — Tue, 27 Jan 2015 00:36:43 GMT

Or it could be proven to be a non-issue.

Re: Consumer Product Safety Commission

jessa — Tue, 27 Jan 2015 08:02:15 GMT

I think it's a good idea because it could settle the arguments about the problems. I don't use this bakeware but after all the reports of problems here & on other sites I believe the people who posted about the breakage & hazards, Jmho

Re: Consumer Product Safety Commission

kittymomNC — Tue, 27 Jan 2015 16:52:06 GMT

OP, I'm going to take a chance on putting in my two cents here. I agree especially with your comment: It is evident that we all have found confirmation from each other that our complaints & fears regarding this product are based in fact.We are not crazy people who like to rant & complain.It feels good to express & share our disappointment, anger, & safety concerns about the product.

Having had my own disappointment and problems with this product, in all honesty I don't think anything will ever be done about it. (I won't reiterate what happened with mine for fear of being "persecuted" if I do, but that will probably happen anyway.) I realize there are thousands of people who love and enjoy Temptations and never have problems, and that's great, but as long as that's the case, the ones who have problems will not be heard. The product is far from perfect, although it's constantly insinuated that it is in the presentations. It's the same with any product -- if the good outweighs the bad, that's just the way it is. However, it would be nice if someone at QVC or at Tara's company would just acknowledge the fact that there are also thousands who do have problems.

I also realize that someone will probably come here and say my last statement is not true, but all one has to do is spend some time actually reading the product reviews... not comments here on the forums, but the actual product reviews. I have done that because at one time I really wanted to buy more, but after that little exercise in the brutal truth, I decided against it. I did receive some as a gift though... There are hundreds of 1, 2 and 3-star reviews on many of the sets that complain about cracking, crazing, breakage, bad painting, etc. And if you go further and read a lot of the 4-star reviews, you will find that many are complaining about the same things, but yet they give it a high rating and would recommend it to friends. It just makes no sense.

It would be great if enough people would do what you suggest so that it would at least get some attention. But in all honesty, we who post about our problems here on the forums are a minute number of people, so I'm afraid it would not get much traction. If there were a way to get all the people who have complained either in reviews, social media, Tara's website, etc. to do it, it might help, but I just don't think it's possible. But it's a good suggestion!

Re: Consumer Product Safety Commission

suzyQ3 — Tue, 27 Jan 2015 18:27:16 GMT

If I were ever seriously harmed by a product that I had used correctly, I would file a complaint with any relevant government agency or private group.

Re: Consumer Product Safety Commission

Mominohio — Tue, 27 Jan 2015 19:31:59 GMT

I think this is a great suggestion. Anyone who had had real and dangerous failures should step up and file a report on this product.

Re: Consumer Product Safety Commission

dooBdoo — Tue, 27 Jan 2015 19:33:24 GMT

On 1/27/2015 suzyQ3 said:
If I were ever seriously harmed by a product that I had used correctly, I would file a complaint with any relevant government agency or private group.

I would do the same.

Re: Consumer Product Safety Commission

January121 — Tue, 27 Jan 2015 20:24:03 GMT

I also would do the same.

Re: Consumer Product Safety Commission

gkelly — Tue, 27 Jan 2015 21:25:09 GMT

On 1/27/2015 dooBdoo said:
On 1/27/2015 suzyQ3 said:
If I were ever seriously harmed by a product that I had used correctly, I would file a complaint with any relevant government agency or private group.

I would do the same.

this has been one of my main questions for years...why has this never been done?

Re: Consumer Product Safety Commission

Mominohio — Tue, 27 Jan 2015 21:51:41 GMT

On 1/27/2015 gkelly5744 said:
On 1/27/2015 dooBdoo said:
On 1/27/2015 suzyQ3 said:
If I were ever seriously harmed by a product that I had used correctly, I would file a complaint with any relevant government agency or private group.

I would do the same.

this has been one of my main questions for years...why has this never been done?

How do you know it hasn't. And I'm sure many people who have had failures don't know how or where to report such a thing.

The absence of reporting doesn't mean it isn't happening (think how that same scenario happens with crimes like rape)

Re: Consumer Product Safety Commission

sunshine45 — Wed, 28 Jan 2015 04:55:19 GMT

On 1/27/2015 dooBdoo said:
On 1/27/2015 suzyQ3 said:
If I were ever seriously harmed by a product that I had used correctly, I would file a complaint with any relevant government agency or private group.

I would do the same.

so would i...... and at the very least get a free consultation with a lawyer.

Re: Consumer Product Safety Commission

millieshops — Wed, 28 Jan 2015 05:28:42 GMT

I think those who have had family physically injured would have the best chance of having their message accepted. I base this on my understanding that this is the commission that deals with auto deaths because of design problems, injuries to infants because of dangerous crib designs, etc.

Those would also be the same people who might wll benefit from talking to a lawyer.

Re: Consumer Product Safety Commission

151949 — Wed, 28 Jan 2015 06:27:52 GMT

On 1/27/2015 gkelly5744 said:
On 1/27/2015 dooBdoo said:
On 1/27/2015 suzyQ3 said:
If I were ever seriously harmed by a product that I had used correctly, I would file a complaint with any relevant government agency or private group.

I would do the same.

this has been one of my main questions for years...why has this never been done?

This was done a long time ago when everyone was saying the product was full of lead - clearly, the CPSC did not find that to be true and the entire subject went away. So I say you all should do it- In my opinion the % who have problems is small and within an acceptable limit and I think (after reading things like "it cracked on the grill" ) that they will not find any issues with the product but I highly encourage you all to go for it. I think it would be great if this constant carrying on about it would go away the same as the lead issue did.

Re: Consumer Product Safety Commission

suzyQ3 — Wed, 28 Jan 2015 18:37:33 GMT

On 1/27/2015 millieshops said:
I think those who have had family physically injured would have the best chance of having their message accepted. I base this on my understanding that this is the commission that deals with auto deaths because of design problems, injuries to infants because of dangerous crib designs, etc.

Those would also be the same people who might wll benefit from talking to a lawyer.

Yes, hence my wording in my previous post: If I were ever seriously harmed by a product that I had used correctly, I would file a complaint with any relevant government agency or private group.

Re: Consumer Product Safety Commission

kittymomNC — Wed, 28 Jan 2015 22:38:38 GMT

On 1/28/2015 suzyQ3 said:
On 1/27/2015 millieshops said:
I think those who have had family physically injured would have the best chance of having their message accepted. I base this on my understanding that this is the commission that deals with auto deaths because of design problems, injuries to infants because of dangerous crib designs, etc.

Those would also be the same people who might wll benefit from talking to a lawyer.

Yes, hence my wording in my previous post: If I were ever seriously harmed by a product that I had used correctly, I would file a complaint with any relevant government agency or private group.

I agree with both of you. Hopefully there are not that many instances of actual personal harm or harm to a person's property. If that had happened to me, I would definitely have reported it.

I think the main sticking point is the number of problems that people have with cracking, breaking, etc. and that would not be under the auspices of the CPSC unless, of course, someone gets hurt. Some people just refuse to believe that there is a very large number of people who have problems with this product. I've even looked at other sources of reviews for it on the Internet, and many of those are not good either.

Someone at QVC or at the Temp-tations company really should pay attention but, as others have said, as long as people keep buying it, both QVC and the company will continue to ignore those who feel like they have totally wasted their money and have been so disappointed. I'm sure many people who have liked Temp-tations until they started having problems would buy it again if these issues were resolved, myself included.

Posters have issues with different things, they post about them on different forums, and on occasion seem to be almost shouting to the rooftops about their "problems" with a particular situation. And some of them apparently hope these particular issues with Temp-tations will just magically go away, but it's not going to go away as long as the problems continue. There are new people coming here all the time reporting their bad experiences with this product. Maybe the rest of us who have had cracking, breakage, bad painting, etc. just need to shout louder and more often.