topic Re: Keurig Recall in Kitchen

Keurig Recall

Biftu — Tue, 23 Dec 2014 14:18:34 GMT

Just heard on the news they are recalling the Keurig K10 which was a Today's Special Value a few weeks ago. I bought this as a Christmas gift and now I feel I should return it. What a hassle.

Re: Keurig Recall

Big Sister — Tue, 23 Dec 2014 14:24:14 GMT

Is the K10 the small, personal brewer?

Re: Keurig Recall

Biftu — Tue, 23 Dec 2014 14:28:08 GMT

Yes.

Re: Keurig Recall

nomless — Tue, 23 Dec 2014 14:33:14 GMT

The recall sheet lists the serial numbers of affected machines. Units were sold Dec 2009 through July 2014.

http://www.cpsc.gov/en/Recalls/2015/Keurig-Recalls-MINI-Plus-Brewing-Systems/

Re: Keurig Recall

cah — Tue, 23 Dec 2014 14:33:28 GMT

Well, darn, I just got that one!

Re: Keurig Recall

Krimpette — Tue, 23 Dec 2014 14:38:56 GMT

Oh, great! I have two of them! (Bought on for a spare). The other one I've been using daily since the previous TSV on this item. Thanks for the heads up!

Re: Keurig Recall

Biftu — Tue, 23 Dec 2014 14:46:15 GMT

I'm wondering if I should just return mine, or how the Q is going to handle this issue. I sent an email to customer service, but have not received a reply yet.

Re: Keurig Recall

hfpint — Tue, 23 Dec 2014 14:48:34 GMT

Hmmm, could you please post a link to the recall for Keurig personal brewers? I can't find anything. The only recall I can find is for the Mr. Coffee personal brewers. TIA

Re: Keurig Recall

cah — Tue, 23 Dec 2014 14:50:26 GMT

WASHINGTON (AP) — Keurig is recalling some 7 million of single-serve coffee brewing machines because of reported burns.

Keurig says its Mini Plus Brewing Systems, with model number K10, can overheat and spray water during brewing. Keurig says it had received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries.

The U.S. Consumer Product Safety Commission released details on the recall Tuesday. The recalled brewers have an identification number starting with "31" printed on the bottom. They were sold online and in stores in the U.S. and Canada between 2009 and 2014.

Consumers are being urged to call Keurig Green Mountain Inc. of Waterbury, Vermont, at 1-844-255-7886 to arrange for free repair.

Re: Keurig Recall

VaBelle35 — Tue, 23 Dec 2014 14:52:13 GMT

Can you imagine all the people who bought these as gifts who now have to either deal with the repair or try to get back to the store for a replacement?

I guess it's better to find out BEFORE you give the gift than after.

Re: Keurig Recall

hfpint — Tue, 23 Dec 2014 14:52:39 GMT

Thank you! Just found the story

Re: Keurig Recall

Biftu — Tue, 23 Dec 2014 14:53:05 GMT

http://www.cpsc.gov/en/Recalls/2015/Keurig-Recalls-MINI-Plus-Brewing-Systems/

Re: Keurig Recall

YorkieonmyPillow — Tue, 23 Dec 2014 14:54:34 GMT

"Today's Special Value"....purchased at deep discount by QVC, no doubt.

Re: Keurig Recall

jackthebear — Tue, 23 Dec 2014 15:03:34 GMT

It was on the Today show this morning,

If I had bought one of them here, I would return it before the return window closes.

http://www.today.com/video/today/56668574#56668574

Re: Keurig Recall

bonnielu — Tue, 23 Dec 2014 15:04:12 GMT

OOps, Now what. It was for me because it was a gadget, cute and easy to move about and to store.

Re: Keurig Recall

chatter — Tue, 23 Dec 2014 15:09:35 GMT

I just spoke with a Keurig customer service representative at the telephone number they have published in connection with this product recall (1-844-255-7886). She told me that my serial number of the Keurig I bought here on QVC (from the Dec 10th TSV) was NOT affected by the recall, and is NOT part of the defective batch, so I didn't need to do anything -- that my Keurig unit is fine. I'm not sure whether to believe that or not. Has anyone else who bought the TSV called Keurig and been told similar info (or contrary info)?

Re: Keurig Recall

debic — Tue, 23 Dec 2014 15:14:53 GMT

On 12/23/2014 MFitz said: I'm wondering if I should just return mine, or how the Q is going to handle this issue. I sent an email to customer service, but have not received a reply yet.

I've gotten emails for recalls as well as a letter. If the one's they sold are in the faulty ones, they'll take them back.

Re: Keurig Recall

Biftu — Tue, 23 Dec 2014 15:20:57 GMT

Chatter - I don't know if I believe the information you got. The recall says it includes any model with a 31 on the bottom, and mine does.

Re: Keurig Recall

Chatyone 2 — Tue, 23 Dec 2014 15:22:19 GMT

After I saw this I called Customer Service.. they told me I could return and to mark as defective.. which I am doing .. I went out and had to buy two more I got the K40 ..just what we need two days before Christmas.. first the Prindable apples which I bought now this .. at least they will accept the return

Re: Keurig Recall

Biftu — Tue, 23 Dec 2014 15:26:14 GMT

I guess I'll package mine up and return. Are they paying for the return shipping cost?