topic Re: Cheryl's Cookies in Kitchen

Cheryl's Cookies

Terrywu — Thu, 11 Dec 2014 00:14:59 GMT

Just received my Cheryl's Cookies and was extremely disappointed. Was set to return them, no return label. Called CS and was told they are not returnable. Didn't know that. I guess I have been living under a rock. The rep credited my account and told me to keep cookies. I was shocked. Maybe after I taste them will change my mind.

Re: Cheryl's Cookies

Mominohio — Thu, 11 Dec 2014 00:16:30 GMT

What went wrong that you wanted a refund/return when you hadn't tasted them yet? Did they arrive in poor condition?

Re: Cheryl's Cookies

beckyb1012 — Thu, 11 Dec 2014 00:19:45 GMT

They are so gross to me and the three families I mailed them to a few years back for Christmas also thought so too. My family members so they were honest with me. Thank goodness or I might have send to more folks.

Sorry your disappointed. I still get the catalogue from them and threw one in the trash just yesterday right after the mailman handed it to me. Did not even look at it.

Re: Cheryl's Cookies

danedylan — Thu, 11 Dec 2014 00:25:28 GMT

why were u returning them w/o trying them first??

Re: Cheryl's Cookies

Terrywu — Thu, 11 Dec 2014 00:45:59 GMT

They did not appear as shown on TV. Two were crumbled. Only one was frosted. I just didn't think they were worth the price. I am not a baker, but know excellent bakeries.

Re: Cheryl's Cookies

CWS22 — Thu, 11 Dec 2014 01:17:40 GMT

That's too bad. I bought a large assortment that was an OTO last month and I love all of them! There's not a bad one in the bunch, all are moist and delicious.

Re: Cheryl's Cookies

NickNack — Thu, 11 Dec 2014 02:29:38 GMT

I'm always so tempted to order them. I'll break down and try them one of these days.

Re: Cheryl's Cookies

giorgcoco — Thu, 11 Dec 2014 03:40:30 GMT

I got a sample from Cheryl's a couple of years ago. There were horrible! First of all they are full of Preservatives!!!!! There is nothing natural in them. I always wonder how do they get away with say they are made from fresh ingredients??????? Not true. Sorry Cheryl's Cookies.

Re: Cheryl's Cookies

Mominohio — Thu, 11 Dec 2014 03:53:22 GMT

We have had them, and while they are perfectly good food, I don't think they are worth the money, and they don't taste homemade. Alright if you don't bake or don't have the time to do so, but pricey.

Re: Cheryl's Cookies

CWS22 — Thu, 11 Dec 2014 04:47:47 GMT

On 12/10/2014 giorgcoco said: I got a sample from Cheryl's a couple of years ago. There were horrible! First of all they are full of Preservatives!!!!! There is nothing natural in them. I always wonder how do they get away with say they are made from fresh ingredients??????? Not true. Sorry Cheryl's Cookies.

I just went and grabbed two different Cheryl's cookies and below are the ingredients. I don't see any preservatives listed there so I'm not sure what you were reading??

Snickerdoodle: wheat flour, butter, light brown sugar, sugar, eggs, fructose, natural flavors, cinnamon, salt, water, baking soda.

Chocolate Chip: wheat flour, chocolate chips, butter, light brown sugar, sugar, eggs, fructose, natural flavors, baking soda, salt.

And I absolutely think they taste like homemade. You can definitely taste the butter (not shortening) and vanilla in them, plus they're so moist. Just wonderful IMO.

Re: Cheryl's Cookies

Happydays — Thu, 11 Dec 2014 04:59:10 GMT

I got my Christmas order today. See nothing wrong with anything about them. Maybe it was the UPS people that caused the breakage.

Happy Holidays to all!!!! Have a cookie.

Re: Cheryl's Cookies

birkin baby — Thu, 11 Dec 2014 05:47:39 GMT

On 12/10/2014 giorgcoco said: I got a sample from Cheryl's a couple of years ago. There were horrible! First of all they are full of Preservatives!!!!! There is nothing natural in them. I always wonder how do they get away with say they are made from fresh ingredients??????? Not true. Sorry Cheryl's Cookies.

Nothing????come on.....maybe Nothing very healthy. It it a cookie...what do you expect.

Re: Cheryl's Cookies

Jackielee — Thu, 11 Dec 2014 06:02:49 GMT

After reading some of these comments saying how awful these cookies are, I began to think that my taste buds have gone bad so I went and opened one of the cookies that came in my box just today. First of all, these cookies are very moist and extremely tasty. All 54 cookies came in perfect condition. As far as them being too expensive-I got 54 cookies for around $46 with no shipping or handling. Unless I'm buying a bag of cookies, that's pretty cheap to me taking in consideration the time and money spent buying all of the ingredients that would be needed to make all of the various cookies offered in this gift box, not to mention all the time taken to make all of the cookies. Have you been to a bakery lately? I buy them to supplement with many of our Christmas treats and it works out great. This is the second time that I've ordered Cheryl's cookies and each time they've arrived in perfect condition. I really do not enjoy making alot of cookies at Christmas time. Got to many other things to do . Have one or two that I do make so these cookies fill in and I've never had anyone complain about them. No, they usually are gone in a flash.

Re: Cheryl's Cookies

sueinsf — Thu, 11 Dec 2014 06:10:39 GMT

I've only ordered Cheryl's Cookies once and it was through them directly maybe 5 or 6 years ago. Was a gift for my mother. She didn't care for them. As I recall, she said they were too sweet (and I don't believe these were the iced ones, or if they were included, there were very few. I imagine those would be quite sweet). For some, that wouldn't be a complaint. Of the ones I tried, I thought they were ok but nothing I would go out of my way to get again.

Re: Cheryl's Cookies

issiestorm — Thu, 11 Dec 2014 06:18:21 GMT

In responding to the OP's astonishment at there being no return label, and being told they were non-returnable, I think that's the case with most, if not all, food items.

Re: Cheryl's Cookies

echoscream — Thu, 11 Dec 2014 07:33:20 GMT

Maybe they have improved in the last 2 years? I only ordered one batch in 2012, and after tasting each kind - I was very disappointed. But then, I bake a lot of different cookies from time to time. In my opinion, they didn't compare at all, to the ones I bake. I am truly not saying I the best cookie maker there is - I'm just saying - the taste of Cheryl's cookies don't come close to real home baked cookies. Maybe they have to skimp on ingredients in order to make them be cost effective?

I have also ordered cookies from HSN - and they weren't any better. I have ordered several gourmet food items from QVC other than cookies, and none of them have been as good as what the hosts say they are. But then, the hosts have to say their delicious - don't they?

Re: Cheryl's Cookies

KellKats — Thu, 11 Dec 2014 08:21:45 GMT

They are the best cookies ever! Soft and sweet! they are a cookie, what do you expect??

Re: Cheryl's Cookies

Dineen74 — Thu, 11 Dec 2014 10:44:46 GMT

I LOVE Cheryl's cookies!

Re: Cheryl's Cookies

melamwo — Thu, 11 Dec 2014 13:24:34 GMT

I ordered David's Cookies from HSN. They came with a return label but, did not have the form to choose a code for the reason and action. I called and ask. They said there was no problem returning at all. I bought a cookie jar w/ brownies. I was told I could return the whole thing for full refund or just the cookie jar for partial refund. The brownies are amazing. The cookie jar is a joke - worse than Temp-taions. I would order Davids cookies again in a heartbeat, but NEVER EVER in any kind of jar or container they are trying to hock along with them.

Re: Cheryl's Cookies

PINKdogWOOD — Thu, 11 Dec 2014 13:52:52 GMT

These cookies are gross and so extremely sweet they are just AWFUL!!!!!!!!!!!!!!!!!!!!! I would never recommend these cookies.

There are so many store bought cookies that are so much better than these things. DO NOT waste your money on these.