topic Re: Bit of a bait & switch, QVC? Re: KC Ham OTO in Kitchen

Bit of a bait & switch, QVC? Re: KC Ham OTO

chickenbutt — Fri, 05 Dec 2014 23:18:52 GMT

I was glad to see this was on for OTO this hour because I missed the deal at the KC site the other day because QVC dinked around before cancelling my old advance order. Then they cancelled it on me.

So, anyway, I was glad to see that this one was going to be an OTO

http://i98.photobucket.com/albums/l269/chickybutt/P1050575_zps90ec3969.jpg

So I go to order the item shown at the OTO price and it is NOT the weight given on the screen, but the smaller one. The one that is 7.25 to 8.5lb is still at the higher price and they created a new number for the OTO one, but it's ACTUALLY 6.5 to 7.75lb.

Not cool.

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

chickenbutt — Fri, 05 Dec 2014 23:21:24 GMT

Sorry, either because of stupid photobucket (should have put the image up on Flickr) or the stupid website here, I could not get the picture to come up.

What it is, is a screen shot of the item number, picture, details, and oto price for the ham that does NOT match up to the actual size info when you pull up the item number (M44917).

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

chickenbutt — Fri, 05 Dec 2014 23:29:55 GMT

Here -

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

debic — Sat, 06 Dec 2014 00:16:41 GMT

They're complete 2 different orders. One is larger than the other. It's entirely possible that that one will also. The ham in your picture is still available for the same easy pays of $18.25

The OTO is a smaller ham. It's easy pays are $16.09. For food they've always used the same pictures, hardly a bait and switch.

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

chickenbutt — Sat, 06 Dec 2014 00:24:41 GMT

Well, I can understand but it wasn't the picture that made me think the size was wrong. It was that when you pull up THAT item number you don't actually get a ham that is 7.25 to 8.5lb. You get one that is 6.5 to 7.75. Sorry if I was unclear.

The picture I took there was a screen shot of live tv (I just paused it of course) so the picture has other stuff, i.e. the Junior's box behind it.

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

HandJive — Sat, 06 Dec 2014 00:25:52 GMT

On 12/5/2014 debc said:
They're complete 2 different orders. One is larger than the other. It's entirely possible that that one will also. The ham in your picture is still available for the same easy pays of $18.25

The OTO is a smaller ham. It's easy pays are $16.09. For food they've always used the same pictures, hardly a bait and switch.

Could it be they're counting on first time shoppers who are not going to know that?

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

chickenbutt — Sat, 06 Dec 2014 00:28:59 GMT

Oy! The picture is a picture I took with MY camera of the shot on tv, when they began the show. There were a number of different items on a two-level table. I just concentrated my shot to catch the graphic of the item number and details. The picture of the ham is immaterial.

On second thought - never mind.

HA! I give up. I know better. I reported the thread so it will go away.

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

debic — Sat, 06 Dec 2014 16:07:11 GMT

On 12/5/2014 kathoderay said:
On 12/5/2014 debc said:
They're complete 2 different orders. One is larger than the other. It's entirely possible that that one will also. The ham in your picture is still available for the same easy pays of $18.25

The OTO is a smaller ham. It's easy pays are $16.09. For food they've always used the same pictures, hardly a bait and switch.

Could it be they're counting on first time shoppers who are not going to know that?

It wouldn't matter, more like the camera crew flashed the wrong picture. I've seen that happen more than once. The OTO was smaller and cheaper. CB's picture is still the same picture and the same price. I imagine the OTO is more today. Not sure what the problem is. Much ado about nothing.

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

forrestwolf — Sat, 06 Dec 2014 18:46:29 GMT

I totally understand what you are saying, and I do agree with what you are saying....The PICTURE is not an issue, but the weight of the OTO showing on the screen was not the true poundage of what you were truly getting, but much lower, when you would actually order it...

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

Alter Ego — Sat, 06 Dec 2014 18:53:08 GMT

I don't think it was bait and switch versus a mistake. Regardless, you should call customer service - or, even better, post on Facebook with the picture showing the graphic with the wrong weights and ask to get the price posted.

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

pupwhipped — Sat, 06 Dec 2014 19:07:21 GMT

I get what you are saying and I agree with you. I think Jill even thought it was the bigger ham when she gushed about the price compared to one she had ordered earlier. I ordered it anyway realizing it was smaller, as that was okay with me. This ham has now turned out to be a problem for me for another reason. This morning, because of a change in our plans, I was trying to edit the shipping address to a different home. Had no luck online. Called customer service....he couldn't get it to switch either. He said he could cancel the order entirely and I opted for that. It is not showing it's been cancelled when I check my order status, and I seriously doubt if it will be. Now a ham will be coming to an address where no one is at home. Great....and my first KC ham order ever.

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

debic — Sat, 06 Dec 2014 19:37:16 GMT

The actual higher weight of the OTO is higher than the smallest of the one in the picture, so it's not necessarily going to be smaller. I know I order the larger lobsters, as I'm pretty sure the smaller ones are the smallest size.

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

forrestwolf — Sat, 06 Dec 2014 21:48:18 GMT

Forget the picture........It has nothing to do with anything.......They are stock pictures, but you needed to look at the ACTUAL poundage, with no value present to the picture.......TAKE THE PICTURE AWAY, AND LOOK AT WHAT YOU WERE ACTUALLY GOING TO GET.........I think THAT is the whole point of what she is trying to tell you.......Who cares any more........It instantly became a "wait list only product", and is now over.....

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

debic — Sat, 06 Dec 2014 22:15:45 GMT

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

cotto22 — Sun, 07 Dec 2014 00:31:05 GMT

I understand what she is saying, the shot says that M44917 is a ham that weighs 7.25-8.5 lbs for a certain price, but when you pull up that item number, it is a ham that weighs 6.5=7.75 lbs. That does make a difference, and makes the price per pound higher.

I don't think it is whining to expect what is advertised, or have we become so jaded and used to being misled that we don't expect to be told the truth?

Re: Bit of a bait & switch, QVC? Re: KC Ham OTO

Q4u — Sun, 07 Dec 2014 00:59:53 GMT

I purchased a KC ham last year that cost around $70. It was not a large ham. All I can say is that it was mostly bone, had about 2 - 3" of fat around the bone and was heavily laced with fat throughout. There was not enough meat on that ham to feed my family for Christmas, let alone have any leftovers. I ran to the store and got another ham ($40 less) and cooked that with the expensive little ham. There was no discernible difference in taste between the supermarket ham and the KC ham. Never again. Maybe it was just a bad experience but as I said... never again.