https://community.qvc.com/t5/Kitchen/question-on-a-return-please/m-p/1376265#M64637 <P>in my experience with Q, I order my replacement and ask for a refund on the return. As two separate transactions.</P> <P> If it was HSN I would call CS &amp; they would send out the replacement for an exchange while the return was en-route.</P> Fri, 24 Oct 2014 02:05:42 GMT Mary Bailey 2014-10-24T02:05:42Z https://community.qvc.com/t5/Kitchen/question-on-a-return-please/m-p/1376259#M64636 <P>I have a question. I ordered an 8 piece Rachel Ray rectangular set from "as is", and I received one 2.5 quart round covered baker. I am sending it back tomorrow, but they won't send the correct set without this return? I don't return items usually. Clearly the contents or the piece count is not checked before shipping. The product I received looks nice, but clearly is the wrong product, size, shape and piece count. They did get the "red" correct. </P> Fri, 24 Oct 2014 01:31:17 GMT https://community.qvc.com/t5/Kitchen/question-on-a-return-please/m-p/1376259#M64636 lynnie61 2014-10-24T01:31:17Z https://community.qvc.com/t5/Kitchen/question-on-a-return-please/m-p/1376265#M64637 <P>in my experience with Q, I order my replacement and ask for a refund on the return. As two separate transactions.</P> <P> If it was HSN I would call CS &amp; they would send out the replacement for an exchange while the return was en-route.</P> Fri, 24 Oct 2014 02:05:42 GMT https://community.qvc.com/t5/Kitchen/question-on-a-return-please/m-p/1376265#M64637 Mary Bailey 2014-10-24T02:05:42Z