topic Re: Need to replace broken pieces. How in Kitchen

Need to replace broken pieces. How

techlad — Thu, 02 Oct 2014 23:57:19 GMT

I had a 11"x7" baking dish cracked and broke recently. I heard on ITKWD that I can contact Tara to request a replacement. How do I contact Tara @ temptations?

Re: Need to replace broken pieces. How

Jersey Chef — Fri, 03 Oct 2014 01:31:50 GMT

Call TT Customer Service Monday thru Friday at 800-442-8677.

Re: Need to replace broken pieces. How

terrier3 — Sat, 04 Oct 2014 19:54:02 GMT

You will have to pay S&H - most posters say it's around $10.

Re: Need to replace broken pieces. How

Mominohio — Sat, 04 Oct 2014 21:07:54 GMT

When you call, be sure to have your item number handy for the set the piece came from, as they require that to complete your transaction.

Re: Need to replace broken pieces. How

Qlady100 — Tue, 07 Oct 2014 09:53:56 GMT

Check out the new thread entitled NEW PIONEER WOMAN. Thanks !

Re: Need to replace broken pieces. How

Luvtoshopathome — Tue, 07 Oct 2014 10:36:48 GMT

I just don't get it, with your problem and so many problems with cracking and breaking, WHY, WHY would you even want a replacement? Waiting for something to happen again? Call QVC CS and tell them what happened and do yourself a favor and insist on a refund. Why would you want to take a chance of getting another piece of this inferior product? I think this is why the Q continues to sell this junk, people don't return what they have and ask for refunds instead of contacting Tara for replacements. I have a set that is almost a year old and after reading all the horror stories, I called CS and they have sent me a prepaid label to send it back for a refund. The CS rep told me that she was well aware of all the problems and told me to return for a refund even though the set was almost ONE YEAR old! I think that should tell you something. I say shame on QVC to continue selling these products. What are they waiting for to discontinue sales......for some people to get seriously hurt and find themselves with a lawsuit on their hands? I sincerely hope no one finds themselves in that situation but they need to stop selling this inferior Chinese made junk.