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    <title>topic Lock &amp;amp; Lock damaged in shipment - how do I handle? in Kitchen</title>
    <link>https://community.qvc.com/t5/Kitchen/Lock-amp-Lock-damaged-in-shipment-how-do-I-handle/m-p/203755#M5870</link>
    <description>&lt;P&gt;I apologize for the placement in this forum, but I am hoping someone can help me.  I am so annoyed.  Ordered another set of Lock &amp;amp; Lock a week ago.  It showed up today with a huge gash/opening in the shipping box.  Upon closer inspection, the L&amp;amp;L piece in that part of the box is cracked.  I haven't opened the box yet.  I was hoping there was a way to just enter the item as damaged online and get a free return labe.  I can't find such a thing.  Do I have to call customer service?  I am getting ready for guests and my son't birthday party.  I don't have time to sit on the phone forever, package this up, and drive it somewhere to return it. &lt;BR /&gt; &lt;BR /&gt; Thanks in advance!&lt;/P&gt;</description>
    <pubDate>Wed, 16 May 2012 00:51:02 GMT</pubDate>
    <dc:creator>dal23</dc:creator>
    <dc:date>2012-05-16T00:51:02Z</dc:date>
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      <title>Lock &amp; Lock damaged in shipment - how do I handle?</title>
      <link>https://community.qvc.com/t5/Kitchen/Lock-amp-Lock-damaged-in-shipment-how-do-I-handle/m-p/203755#M5870</link>
      <description>&lt;P&gt;I apologize for the placement in this forum, but I am hoping someone can help me.  I am so annoyed.  Ordered another set of Lock &amp;amp; Lock a week ago.  It showed up today with a huge gash/opening in the shipping box.  Upon closer inspection, the L&amp;amp;L piece in that part of the box is cracked.  I haven't opened the box yet.  I was hoping there was a way to just enter the item as damaged online and get a free return labe.  I can't find such a thing.  Do I have to call customer service?  I am getting ready for guests and my son't birthday party.  I don't have time to sit on the phone forever, package this up, and drive it somewhere to return it. &lt;BR /&gt; &lt;BR /&gt; Thanks in advance!&lt;/P&gt;</description>
      <pubDate>Wed, 16 May 2012 00:51:02 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Kitchen/Lock-amp-Lock-damaged-in-shipment-how-do-I-handle/m-p/203755#M5870</guid>
      <dc:creator>dal23</dc:creator>
      <dc:date>2012-05-16T00:51:02Z</dc:date>
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