https://community.qvc.com/t5/Kitchen/Temptations-Poor-Customer-Service/m-p/193657#M5664 <P>I gave K14993 (2 mugs 2 plates) in green as a gift. The recipient told me</P> <P>one mug was chipped so I emailed Customer Service asking to buy another.</P> <P>Out of green, they offered to send me another color. I chose cranberry, it</P> <P>arrived, again a chipped mug. For 12 days they would not respond to my</P> <P>emails. When I said I would talk to Tara on the air about it I got 2 replies</P> <P>immediately and was told to call customer service for help. This is not customer service</P> <P>I'm emailing? They helped me the first time then stopped? I'm done. </P> Tue, 24 Apr 2012 12:57:09 GMT BigOrangeKitty 2012-04-24T12:57:09Z https://community.qvc.com/t5/Kitchen/Temptations-Poor-Customer-Service/m-p/193657#M5664 <P>I gave K14993 (2 mugs 2 plates) in green as a gift. The recipient told me</P> <P>one mug was chipped so I emailed Customer Service asking to buy another.</P> <P>Out of green, they offered to send me another color. I chose cranberry, it</P> <P>arrived, again a chipped mug. For 12 days they would not respond to my</P> <P>emails. When I said I would talk to Tara on the air about it I got 2 replies</P> <P>immediately and was told to call customer service for help. This is not customer service</P> <P>I'm emailing? They helped me the first time then stopped? I'm done. </P> Tue, 24 Apr 2012 12:57:09 GMT https://community.qvc.com/t5/Kitchen/Temptations-Poor-Customer-Service/m-p/193657#M5664 BigOrangeKitty 2012-04-24T12:57:09Z